Xerox and Information Security - Protecting Your Data So You Can Focus on What Matters: The Success of Your Business or Organization


Information is every organization’s key asset, and security is essential to the office—for documents and for any devices connected to the network. And in the 21st century, the network is the hub of virtually all business activity.

The threat is very real and the stakes are growing at exponential rates. A breach in the security of an organization’s documents can result in unauthorized use of sensitive or proprietary information. It can lead to harmful disclosure, stolen or compromised intellectual property and trade secrets. And for many organizations, these security breaches can end with costly fines and litigation, to the tune of hundreds of thousands to millions of dollars.

When it comes to networked multifunction printers, or MFPs, additional vulnerabilities can be present because these devices can print, copy, scan to network destinations, send email attachments and handle incoming and outgoing fax transmissions. For those in IT, it’s critical to the security of an organization’s network to make sure that security infractions can’t happen through network-connected MFPs—or at the devices themselves. 

After all, attacks can originate in unexpected ways:

  • The phone line attached to an MFP could be used to access the network
  • The web server used to manage the MFPs and printers may be vulnerable to attack
  • Unprotected electronic data can be inappropriately accessed while at rest on the hard disk,or in motion to/from the device
  • Malicious emails can be sent from an MFP with no audit trail

A multifunction device is a sophisticated, multiple sub-system IT platform, and meaningful security measures must comprehend every element of the platform.

Kyocera MyQ Version 4.4 - Whitepaper

1. MyQ Functionality Overview

1.1. MyQ System Introduction

1.1.1. Complete solution for printing services

The main objective of the MyQ system is to offer universal tool providing all services related to print, copy and
scan in one package. Flexibility of MyQ system allows the customer to use only functions he/she currently needs
and expend it easily any time in the future if required.

1.1.2. Easy installation and management

Integration of all monitoring and printing functions into a single unified system results in an easy and intuitive
operation with minimal requirements for installation and system administration.

1.1.3. High compatibility

To fulfill the real market requirements, MyQ assures the most possible level of compatibility in all three related
topics IT environment, device equipment and ID technology.

  • Support for Citrix or MS Terminal Server environments
  • Support for MS Cluster (also possible to use the built-in MyQ Easy Cluster)
  • Printing from Windows, Linux and MAC OS plus support of AS400 or SAP
  • More than 1600 supported print/copy devices from more than 25 vendors
  • Nearly 20 technologies for user identification supported in standard, easy customization enables to connect almost every reader available on the market

Carbonite Online Backup Data Security Practices


When you entrust valuable data to an online backup provider, you must feel confident your data is private, secure, and can be restored without corruption. Carbonite uses state-of-the-art technology, secure infrastructure, and industry-leading standard operating procedures to keep our customers’ data safely backed up and easily restorable. There are five areas of critical importance for an online backup solution:

  • Highly redundant storage
  • Hardened data center facilities and best-in-class operations
  • Specialized system monitoring software
  • World-class network security and encryption
  • Transparent access to your backup status


Carbonite uses RAID 6 technology throughout our data centers. RAID 6 is a version of the “redundant array of independent disks” enterprise storage architecture that is optimized for data protection. This state-of-the-art technology is used around the world for the most demanding data security applications. In our implementation, your data is spread across 15 disk drives, with no less than three copies of your backup set. This means that in the unlikely event any one of the 15 drives fails, it can be “hot swapped”, or replaced in real-time, with no loss of data. This technology helps Carbonite ensure that single-disk failure never impacts our customers’ data.

Konica Minolta Optimized Print Services

Managed Print Services Improve the Core Business

It’s never been cheaper to loose money in printing. Printer and similar hardcopy device (multifunctional devices, faxes etc.) along with toner, ink and/or click prices are continuously going down. Hardcopy documents are said to be of less and less importance. So, why should anybody in any company make any effort to tightly control and effectively manage the printer fleet?

Reality reveals a different picture: printing more and more becomes an issue for companies’ optimization initiatives. First, because printing is one of the last domains in which enterprise IT governance finds substantial potential for improvement. Only a couple of years ago the former “copier” has actually been added to IT management’s responsibilities. It has officially become part of the “output peripherals” which the “ordinary” printer belongs to since long. All of sudden, there is joint view on the complete device fleet which provokes questioning if it really meets the company’s business needs – or rather the individual inclinations of many single users. “Right-sizing” is the keyword driving optimization projects in this respect.

Second, it comes to mind what it means to operate an organically grown fleet of “cheap buys”. What has long become strategy for providing the workers with PC workstations is now sought to be applied for printers and other output peripherals, too. Always buying the same limited set of models might bring higher purchase prices. But savings in administrating and supporting, in building internal know how of users and user helpdesk staff, of unifying commercial processes are more than justifying. This is a fact that only controlling external spending will rather likely never reveal. An internal or external consultant will be needed to deeply look into the related process cost to identify whether it’s cheaper to work with one professional service provider or to burden each business unit with doing their own analysis and optimizing their individual sub-targets. 

Xerox® ConnectKey™ for SharePoint® Simple, Smart and Flexible

Even in today’s digital age, many companies are still drowning in a sea of paper. One reason may be because some businesses still believe that document workflow automation is too costly, complicated and time consuming. Xerox® ConnectKey™ for Microsoft® SharePoint®, powered by Autostore, changes all that, providing a highly productive workflow solution that’s easy to setup and use—and even easier on your budget.

Simplify your workflow—and make your office more productive every day.

Say goodbye to the costly multi-step process of manually converting paper files to digital. With Xerox® ConnectKey for SharePoint you can directly route your documents to existing SharePoint libraries and Windows folders for greater simplicity. With one easy process, you can create searchable PDF documents with meaningful file names, making your office more productive every day.

With ConnectKey for SharePoint, a user can scan directly to a server. If that isn’t simple enough, when authentication is enabled on your multifunction printer (MFP), a ‘Scan To My Site’ button can be added to automatically route the scanned document to the user’s My Site in SharePoint. 

The smart way to get more work done.

With ConnectKey’s powerful Optical Character Recognition (OCR) engine, you can quickly convert paper documents into electronic files—including MS Word® and Excel® files that can be easily updated. ConnectKey also enables the creation of fully text-searchable PDF documents—so you can quickly find information when needed. ConnectKey even knows when you make changes to your SharePoint libraries and updates the workflows on your MFP through our “Ready Now” technology. Now that’s smart!

Tackling Information Overload At the Source

Executive Summary

  • Each year the amount of information created in the enterprise, paper and digital combined,grows faster than 65%.
  • Non-productive information work, such as reformatting documents or reenteringdocuments into computers, consumed more than $1.5 trillion in U.S. salaries last year.
  • Survey respondents spend as much as 26% of their time trying to manage informationoverload.
  • Respondents split their time evenly between dealing with paper and digital information,but 71% prefer to deal with digital information.
  • The amount of time U.S. information workers spent last year managing paper-driveninformation overload cost $460 billion in salaries.
  • Respondents whose companies do a good job managing information overload ratetechnology as a significant help.
  • Reducing the time wasted dealing with information overload by 15% could save a companywith 500 employees more than $2 million a year.

Must-Have Metrics for Enterprise Information Capture and Management

Executive Summary

Most organizations have developed key performance indicators and metrics to help monitor and manage various aspects of their business. But too often, companies fail to track the most useful metrics on the health and operational efficiency of their business.

This white paper explains why you need metrics and presents a framework to help you develop and use them. It also identifies and describes key metrics that every company should use and emphasizes the need to review them regularly to ensure they support your organizational goals.

Enterprise Metrics

Every organization needs key performance indicators to monitor and manage various aspects of their business.
Balanced Scorecard, widely used in large enterprises, provides a useful framework for organizing metrics into four main areas: financial, customer, process and innovation/learning. Many organizations have found that understanding and applying Balanced Scorecard concepts to the development or use ofmetrics is complex and requires extensive training. However, metrics are essential to understanding and improving an organization’s performance and financial health.

Next-Generation Inkjet Technology

1. Breakthrough PrecisionCore Technology (Executive Summary)

PrecisionCore, Epson’s latest advance in the 500-year-old craft of printing, promises outstanding increases in speed along with improved output quality, bringing inkjet printing to a new level. The heart of the technology is a next-generation print chip, based on micro-electro-mechanical systems (MEMS) technology, which uses a 1-micron thin piezo actuator that acts like a pump to deposit ink with dramatic speed and precision. PrecisionCore continues and extends Epson’s tradition of providing renowned color quality and output durability across the widest range of applications.

PrecisionCore is a highly scalable technology suited for products ranging from desktop printers to industrial systems such as large-scale label presses. Its modularity allows PrecisionCore print chips to be arrayed in both moving serial printhead and fixed linehead configurations. And use of piezo technology allows great freedom in ink chemistry, facilitating printing on a broad variety of substrates.

PrecisionCore is the product of one of the largest investments in research and development in Epson’s history. It merges advances in materials science and MEMS fabrication to continue to expand the company’s leadership in the print industry. It continues the march toward ever more affordable inkjets, demonstrating Epson’s continued commitment to providing customers with best-in-class capabilities. Epson now has multiple opportunities to utilize the advantages of these new print chips across its product line in volumes and with economies of scale that few can match. PrecisionCore print chips give the company the ability to build the next generation of high-performance inkjet printers that can replace entire market segments, including office laser printers, commercial screen printers, and traditional analog presses.

In the following pages, Epson proudly introduces you to PrecisionCore’s grand design. Put simply, the ability to pump larger amounts of fluid through densely packed nozzles yields a multitude of small, round, precise dots. For the customer, this translates into better and faster output.

Google’s Approach to IT Security: A Google White Paper


Google technologies that use cloud computing (including Gmail, Google Calendar, Google Docs, Google App Engine, Google Cloud Storage among others) provide famiiar, easy to use products and services for business and personal/consumer settings. These services enable users to access their data from Internet-capable devices. This common cloud computing environment allows CPU, memory and storage resources to be shared and utilized by many users while also offering security benefits.

Google provides these cloud services in a manner drawn from its experience with operating its own business, as well as its core services like Google Search. Security is a design component of each of Google’s cloud computing elements, such as compartmentalization, server assignment, data storage, and processing. 

This paper will explain the ways Google creates a platform for offering its cloud products, covering topics like information security, physical security and operational security. The policies, procedures and technologies described in this paper are detailed as of the time of authorship . Some of the specifics may change over time as we regularly innovate with new features and products.

Direct Mail The Power of Relevant Communications

The Direct Mail Opportunity

By all accounts, direct mail is one of the best opportunities worldwide in print services today. And customers welcome it. Consumers prefer direct mail for receiving marketing and promotional information and direct mail gets customers attention; 81% of households read or scan some or all of their advertising mail. In addition, direct mail and catalogs outperform other media in building traffic to a website, phone number, store or other business. Even the younger generation prefers mail. 

For example, 70% of consumers aged 25-34 who receive bank statements read them on paper compared to 63% of consumers aged 50-64. Across all ages, most printed documents are read more than once and often for an average of three minutes4. Lastly, mail is measurable. So marketers can track and account for the revenue generated from their marketing investments in direct mail.

Page growth will accelerate until 2015 in Western Europe. Direct mail and marketing collateral will be the big drivers of growth for at least the next decade. (Caslon & Company, Western Europe Color Market Forecast, March 2008)

The key to success is creating highly relevant direct mail, made possible with full-color digital printing technology and data-driven information. Analysts report digital color printing is the only segment of the
printing industry showing a dramatic increase in volume. InfoTrends is forecasting digital color impressions growth at 10% CAGR between 2007 and 2012. And Pira reports that global printing revenue from
direct mail was estimated at $35 billion in 2007 and expected to grow at CAGR of 6.7% in 2007-2012.