Whitepapers

What VoIP Requires From a Data Network

Introduction

Here is a very common story. A customer has a data network based on TCP/IP that is working well. He can transfer files and run networked database applications among several locations with adequate speed and efficiency. He can also browse the Web and download files from the Internet.

He installs VOIP devices at each of his sites and connects them to the data network. The voice technology works very poorly. He has intermittent problems with sketchy voice quality, dropouts in conversation, even dropped or incomplete calls. His sturdy data network, which works fine for all kinds of data applications, barely works at all for voice applications.

The difficulty lies in the fact that voice applications require the network to provide some features that are not very important to data applications. File downloads and database programs require every byte to be delivered correctly, but they are flexible with regard to how long it takes to get the bytes from one location to another. Voice, on the other hand, requires the bytes to arrive in a very timely manner, although it is more flexible about  losing a few bytes here and there.

In this document, we will address the issues that cause this situation and describe what is necessary to avoid it. These issues are network quality, available bandwidth, and packet competition. We will try to provide the reader with an understanding of what should be considered in planning a VOIP installation so that there will not be any unpleasant surprises.

Designing and Building a Datacenter Network: An Alternative Approach with OpenFlow

EXECUTIVE SUMMARY

Server virtualization and cloud computing are changing the face of enterprise computing today. Virtualization enables more efficient use of IT resources and greater levels of IT agility and control. Cloud extends these benefits, allowing IT organizations to reduce their infrastructure complexity, ease staff workload, and more rapidly scale compute resources. Together, these technologies enable organizations to better meet organizational demand and provide greater agility for the enterprise.

Unfortunately, most current network technologies were not developed with the needs of virtualization and cloud computing in mind, and as a result, the network can become a bottleneck to cloud and virtualization deployments. Static topologies require manual intervention to deploy and migrate virtual machines (VMs), which adds cost and burden to IT and hinders the organization's ability to respond quickly to changes in the environment.

OpenFlow is an open source networking architecture that is supported and promoted by the Open Networking Foundation (ONF) and designed to address these shortcomings. An extension of Ethernet, OpenFlow separates the data path and control path, with all networking logic and policies handled by a separate controller. This introduces a new layer of abstraction in networking, analogous to server virtualization, and enables the network to act as a single fabric.

With OpenFlow, the network acts as one "big switch." All logic occurs in software and can be changed as application and network requirements change, allowing for instant and automatic propagation of new policies throughout the network, simplification of network management, and dynamic partitioning of the network to easily handle multitenant environments or traffic segmentation needs as one would using VLANs.

Content and Records Management: The Business Case for Transformative Outsourcing

The dynamic role of outsourcing in business transformation today

Today, leading organizations around the world are making a major commitment to the process of business transformation. The goal of the reshaping effort is to minimize risk and achieve greater efficiency, profitability and agility—all vital ingredients in the recipe for 21st-century business success.

Typically, organizations begin this transformation by taking a long, hard look at the way they run all of their operations and their business processes.

The result of this intensive self-analysis is a crystallized focus on the specific elements of the business model—the strategic core competencies—that enable it to deliver a unique value to the client and create a sustainable competitive advantage.

Elements of the business that are not an integral part of these core competencies are then viewed as candidates for outsourcing if there are clear-cut business benefits to be gained in terms of efficiency, productivity and organizational effectiveness.

“Outsourcing isn’t about moving jobs,” a telecommunications executive told  Business Week. “It’s about the flexibility to put resources in the right place at the right time.”

The business benefits of transformative outsourcing

If additional analysis determines that there is a strong business case to be made for outsourcing a particular operation or business process, the organization then searches for an outsourcing partner with the expertise, experience, technology and client focus to deliver benchmark capabilities based on industry best practices.

EFI Proofing Solutions Give Schawk Stamford the Right Colors and Savings

Company Profile

Schawk, Inc., the world leader in digital imaging graphic services to the consumer products packaging market, provides all prepress services for its Fortune 500 packaging clients. The global company, headquartered in Des Plaines, Ill., provides a host of services to packaging, advertising and promotional markets. It counts consumer product giants Unilever Bestfoods North America and Pepperidge Farm among its clients, along with household names like The Discovery Channel. Schawk Stamford excels in the breakneck world of consumer packaging, where global brand consistency is a necessity and speed to market is the driving force.

Challenge

The Stamford, Conn., facility of Schawk Inc. was poised to make the transition from an analog to computer-to-plate prepress workflow to accelerate the development of vibrant new packaging and speed client products to market. Schawk needed an accurate digital proofing system that could maintain the highlevel quality standards and custom colors critical to consumer package printing.

Solution

Schawk’s Stamford division chose EFI Colorproof™ with Best™ technology for color-accurate contone proofing, and EFI Screenproof™ for content and color accurate halftone proofing.  

Results

The proofing solutions enable Schawk Stamford to speed client products to market using lower-cost, digital proofs that accurately match press output. They’ve helped Schawk cut job turnaround time, increase productivity, reduce material costs and eliminate color variations and errors derived from human intervention, providing Schawk Stamford with the right colors and savings too! 

Managing Enterprise Print: Don't Let Legacy Get in the Way of Business Advantage

In a typical large organisation there’s nothing simple about printing.

There’s all of the printing, copying, faxing and scanning your employees do:  whether in an office, shop, warehouse, factory, at home or elsewhere. There’s all of the bulk and professional printing carried out by your own print rooms and by external commercial printers. The machines in use across your organisation for printing, copying, scanning and faxing have become complex networked devices, part of your IT infrastructure whether they’re formally managed by IT or not.

How confident are you that your organisation is managing this complex  environment efficiently and effectively across your whole enterprise? 

Who’s responsible for print in your organisation?

We asked Coleman Parkes Research to survey 400 senior decision-makers in finance, IT and other relevant business functions to find out what organisations like yours are doing, how well they’re managing, and whether they’re looking to make improvements. 

We found that fewer than one third of those surveyed have a single person or role responsible for managing and maintaining print services at enterprise level. The majority distribute responsibility for print services by country or region (25% of those we surveyed), by print environment (19%) or both (28%).

This is hardly surprising. Multinational organisations often break down responsibilities regionally And print technology developments – from standalone to networked devices, from distinct to multifunctional devices, from expensive to inexpensive – have tended to create a confusion of local responsibilities; nowadays decisions for different devices or environments aresplit among IT managers, site or facilities managers, department heads and procurement.

Protect Microsoft Exchange Databases, Achieve Long-Term Data Retention

Introduction

In today’s business environment, customers rely on the most efficient, high performing, and reliable backup systems to protect critical business information, such as Microsoft® Exchange. Customers need to protect increasing levels of data while keeping costs under control. HP StoreOnce Backup systems provide a disk-based data protection platform while addressing data growth by applying HP StoreOnce deduplication software for efficient, longer term data retention.

The HP StoreOnce B6200 Backup system, the latest deduplication appliance in the HP StoreOnce product line, provides a unique combination of features, including industry-leading performance (up to 100 TB/hr), high-vailability, and high-capacity making the HP StoreOnce B6200 Backup system the industry leader in the enterprise deduplication sector. 

HP StoreOnce Catalyst software was developed to dramatically improve the performance, function, and integration of backup applications such as Symantec NetBackup. HP StoreOnce Catalyst delivers deduplication on an appliance server, media server, or dedicated appliance. Since it uses the same deduplication algorithm globally, data can be moved between platforms without rehydration.HP StoreOnce Catalyst allows better utilization of advanced, disk-based storage solutions while increasing efficiency and performance.

This document describes the benefits of using HP StoreOnce B6200 Backup systems combined with HP StoreOnce Catalyst software and Symantec NetBackup to backup Microsoft Exchange data. This document also recommends backup and recovery implementations.

Transforming Communications: From Information Overload to Customer Engagement

Transforming Communications

Harnessing the Power of the Data Explosion

We live in a world transformed by data. The opportunities available to businesses and their customers for increased levels of engagement and understanding are exponential but at times overwhelming. Organizations struggling to harness this deluge of data can find themselves spending unnecessarily on duplicate mailings to the same household or missing opportunities to engage more cheaply and efficiently online. Customer experience may be hurt by brand inconsistency across channels and internal silos that impede resolution of service issues. And incremental revenue is often left on the table when cross-sell and upsell opportunities are either disconnected or poorly aimed.

For businesses operating in a regulated environment, the challenges of the data explosion are even more complex. Industries like financial services, telecommunications and healthcare must comply with ever increasing regulation, along with privacy and data protection laws that vary from one geography to the next. Disparate standalone databases and fragmented processes for creating and delivering content make managing compliance across a myriad of customer touchpoints both a significant and risky undertaking.

However, forprogressive organizations, the pressures of regulatory compliance coupled with the challenges of today’s data overload can actually be a springboard to more effective multichannel communications.

The same single customer view (SCV) with cross-channel integration that enables the operational control and accuracy essential for compliance is also the key to effective, data-driven marketing. The benefits for businesses that execute well can include lower cost, improved revenue and increased customer satisfaction. With increased regulation now mandating standard operating procedures for many companies, some have posed that the ability to deliver an outstanding customer experience within regulatory constraints can actually become an important differentiator.

Transforming Communications: From Information Overload to Customer Engagement

Transforming Communications

Harnessing the Power of the Data Explosion

We live in a world transformed by data. The opportunities available to businesses and their customers for increased levels of engagement and understanding are exponential but at times overwhelming. Organizations struggling to harness this deluge of data can find themselves spending unnecessarily on duplicate mailings to the same household or missing opportunities to engage more cheaply and efficiently online. Customer experience may be hurt by brand inconsistency across channels and internal silos that impede resolution of service issues. And incremental revenue is often left on the table when cross-sell and upsell opportunities are either disconnected or poorly aimed.

For businesses operating in a regulated environment, the challenges of the data explosion are even more complex. Industries like financial services,telecommunications and healthcare must comply with ever increasing regulation, along with privacy and data protection laws that vary from one geography to the next. Disparate standalone databases and fragmented processes for creating and delivering content make managing compliance across a myriad of customer touchpoints both a significant and risky undertaking.

However, for progressive organizations, the pressures of regulatory compliance coupled with the challenges of today’s data overload can actually be a springboard to more effective multichannel communications. 

The same single customer view (SCV) with cross-channel integration that enables the operational control and accuracy essential for compliance is also the key to effective, data-driven marketing. The benefits for businesses that execute well can include lower cost, improved revenue and increased customer satisfaction. With increased regulation now mandating standard operating procedures for many companies, some have posed that the ability to deliver an outstanding customer experience within regulatory constraints can actually become an important differentiator.

This will certainly be true in healthcare, where a perfect storm of regulation, pressure to cut costs and the need to control prices is forcing health insurers to look for new ways to interact with their members. And forthe telecom industry, where year-over-year churn can run as high as 30%, the ability to deliver a personalized experience across the consumer lifecycle—activation, billing, problem resolution—becomes critical to decreasing churn. 

Fiery XF proServer and VUTEk Printers Deliver Blazing Speed and Top Quality for HPI and API

In business since 1976, originally as a photo processing shop, HPI of Houston is known for high quality, high-speed digital print work. President Steve  Hogan has been at the helm since 1987, and relies on cutting-edge  technology to exceed customer expectations and grow the business.

HPI operates two EFI™ VUTEk® GS3200 UV hybrid printers and a VUTEk  GS5000r UV roll-to-roll printer with the new EFI Fiery® XF proServer as  their production RIP solution. API runs a mirror copy of the same printers  and RIP in Austin. HPI’s typical jobs are in quantities of 100 or 200 prints  for applications like large full color signs, billboards, point-of- urchase  signs and displays, menu boards and cut-out displays. Typical turn- round times are 24 to 48 hours.

With these large files and demanding deadlines, Steve was looking for  more speed, and turned to EFI for the solution.  

“We’ve been running VUTEk printers for over ten years,” says Hogan. “We’ve moved up in models from the original VUTEk PV200/600 to the QS2000,  then QS3200 to the GS3200’s we own now. We added the GS5000r for even greater speed. The quality of all our printers is exceptional. We  switched to the Fiery XF RIP recently, and then to the Fiery XF proServer  to take advantage of every bit of performance from our printers.”

Continues Steve: “Adding the Fiery XF proServer has cut our processing time for jobs in half over our old Fiery XF RIP system. And it’s eight to ten  times faster than the ColorBurst RIP we previously used. The net gain in  productivity is a 25 percent increase in throughput on each printer every day. I can’t fathom running the shop without the proServer!” 

Business Applications From Kyocera

Endless Possibilities, Measurable Success

From Mobile and Cloud, to Cost Control and Security solutions, Kyocera is committed to providing business applications that seamlessly and securely integrate with our MFPs.

Developed by Kyocera or third-party solution providers, these applications optimize your hardware investment and develop workflows to suit all of your business needs.

2MyInbox

Increase employee productivity with a simplified one-touch “scan-to-you” email process, saving time and reducing errors. 

AccuSender

Securely and efficiently scan and distribute large files greater than email server maximums. Leveraging either a file split function or an existing YouSendIt.com account, AccuSender offers delivery confirmation, file password protection, document and Bates stamping, and automatic routing capabilities directly from the control panel of Kyocera MFPs. 

DMS Link

Leverage Kyocera-connected MFPs, seamlessly linking to existing document management systems for fast, streamlined entry of business- pecific data (indexing) and hard-copy scanning.

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