Whitepapers

EFI VUTEk Superwide Inkjet Technology Puts the Active into Plakativ

Headquartered in Vienna, the 50-strong Plakativ team extends its large format printing capability throughout the country, thanks to additional offi ces located in Innsbruck, Graz and Dornbirn. The company continues to expand its printing capability and now boasts a formidable backbone of fi ve EFI™ VUTEk large format printers; four of which operate from Plakativ’s 2300m2 facility in Vienna. Following the initial purchase of the VUTEk 5300, Plakativ subsequently added two 3 meter VUTEk 3360 roll-to-roll solvent printers, a 1.5 meter VUTEK 150 and a QS2000 UV-curing, superwide format printer which enables the company to print onto rigid and fl exible substrates up to two meters wide. 

Indoor and Outdoor Projects

The array of VUTEK wide format inkjet technology permits Plakativ to undertake all manner of associated indoor and outdoor projects, be it large-scale building wraps, high quality fl eet/vehicle graphics, POP displays, or exhibition and theaterstage graphics.

With an established pedigree and appreciation of customer needs, Ziegler knows the importance of supplier-customer relationships and the need to invest in a reputable and trusted technology. 

It's Worse Than You Think: Poor Document Processes Lead to Significant Business Risk

Executive Summary

Failures in Document-Driven Business Processes Are Higher Risk and Costlier than Many Executives Think

Many business executives understand that improving their document-driven business processes — the processes in their businesses that are governed and controlled by documents in electronic or paper format— can deliver operational efficiencies and drive cost takeout. What many may not appreciate is the degree to which document-driven business processes affect their organization’s risk profile: There is a high risk of breakdowns in these processes causing severely negative business outcomes, and the costs of  these breakdowns are worse than many executives think.

A recent global IDC study of 1,516 document-driven business processowners and information workers suggests that the costs and risks associated with broken documentdriven business processes are extremely high. Process owners reported that over one-third of document-driven business processes are defective, and a staggering 75.9% of respondents —more than three out of every four surveyed— reported that their organization experienced serious business risks and/or compliance issues as a direct result.

Specifically:

  • 75.9% ofrespondents experienced serious businessrisk and/or compliance issues as a direct result of ineffective document processes over the past five years.
  • These failures had severe consequencesforrespondents: 36.2% failed to meet compliance requirements,30.2% lost key employees, 24.9% lost major customers, 24.8% had a majorIT breach,20.4% were pulled into a major audit, and 19.1% suffered a major PR crisis — all due to document process deficiencies.
  • Depending upon the type of process,between 35.9% and 45.3% of respondents reported that documentdriven processes they had personal knowledge of were not efficient or effective.

Output Links White Paper Confirms Results of Independent Study Comparing Inkjet vs. Toner

Danvers, MA – July 1, 2010 – RISO, Inc., a leader in digital printing technology, today jointly released a white paper in conjunction with Output Links confirming the results of a recent independent INTERQUEST study. The study compared direct mail response rates for postcards printed with electrophotographic (EP) and inkjet printing technologies. The white paper details how service bureau and commercial print executives used RISO ComColor® printers to open new markets and affordably offer transpromo and direct mail printing services to their customers.

The independent study was completed at the beginning of 2010. Over 10,000 direct mail postcards were mailed to marketing executives in a variety of industries, with approximately half of the postcards printed on a RISO full-color inkjet printer on matte-finish card stock and the other half printed on a full-color toner-based (EP) production color printer on high-gloss card stock. The postcards offered recipients an Amazon.com gift certificate for responding to a brief online survey related to direct mail marketing. The study showed that, while response rates for postcards printed by color inkjet and EP printers were nearly identical, the cost per lead generated from the inkjet-produced postcards was 62% lower than the leads generated from the EP-produced postcard.

In the Output Links white paper, “Direct Marketing: Generating Five Leads for the Price of Two,” a communications service provider and a high-volume billing statement and transactional printing specialist describe how the independent study echoes their own real-world experiences.

Doculabs MarketFocus White Paper: Capabilities Assessment of KYOcapture

Challenges of Administrative Document Applications

In most office environments, paper handling is still a major part of day-to-day business processes. This is especially true of administrative applications, such as those that involve accounting, legal, or human resources operations. Such applications involve heavy volumes of forms and supporting documentation that must be routed manually, resulting in time-consuming and error-prone processes.

Document imaging can help address many of the major inefficiencies and costs associated with paper-based processes. Imaging and digital routing can streamline processes, minimize the risk of lost documents, and reduce the mail, shipping and courier costs involved in transporting documents between offices. Digital images can be stored in a searchable repository, making it much easier for users to find and retrieve the documents they need to do their jobs. Document imaging also reduces paper storage requirements, saving space while reducing filing time.

Document imaging can also help address other business risks associated with handling paper. For example, digitizing documents can ensure that documents get under organizational control as quickly as possible, which helps facilitate sound records management practices and regulatory compliance. In addition, this allows organizations to secure their documents.

The Solid Ink Advantage: A ustainable strategy to improve your business output

Make every impression count
Whether you’re presenting your ideas
or proposals to clients or colleagues, it’s
smart business to make the most of every
opportunity. Color helps you stand out from
the crowd. Research shows the use of color
provides substantial improvement in attention,
comprehension, recall and response. And solid

Can You Trust the Cloud? A Practical Guide to the Opportunities and Challenges of the Document 3.0 Era

Executive Summary

Cloud computing is one of the hot topics of our day. And it deserves all the attention. Why? Because it has the potential to deliver a wide range of innovative services for the management of infrastructure, development platforms, software applications and complex business processes more efficiently and cost-effectively than ever before. It will also speed up the development of intelligent, proactive “next gen” documents, which will improve the productivity of Knowledge Workers around the world.

But several challenges must be addressed before the cloud becomes a widely accepted paradigm for computing. There are concerns about data security, privacy and regulatory compliance. Not to mention ongoing debate around public vs. private vs. hybrid clouds.

Nevertheless, cloud computing has become a dynamic force in the business world. And forward-thinking clients have discovered that the right approach to cloud-based services can help them improve the performance of their service offerings while lowering costs, creating a compelling competitive advantage.

For more information, please read on...

Converge Applications and Communications Channels for Superior Collaboration and Customer Care

Today’s business realities:

The customer visits the company’s Web site, participates in an interactive Webcast, then clicks to place an IP voice call to get more information on the topic. The call arrives along with the customer’s file, so the account representative can greet the customer personally and has the information at hand to make an informed recommendation.

The busy executive has a cell phone, laptop, PDA, desktop PC and multiple email accounts, but he quickly accesses and manages messages from all those systems from within one Microsoft Outlook inbox, from anywhere. 

Working on several virtual teams, the product manager juggles multiple roles and work locations, but she doesn’t miss any important calls, because she has dictated by day and hour exactly how incoming and outgoing communications should be handled.

In a few short decades, the world has been profoundly changed by communication technologies. Your employees, customers and suppliers have been profoundly changed by this transformation as well.

Chances are, many of them had computer chips in their crib toys, used PCs as toddlers, and became immersed in the Web in grade school. To them, texting, Twitter and teleconferences are as natural as face-to-face encounters. MySpace is real space, while “the office” is a virtual place.

The workplace might be an airplane seat one day, a trade show booth the next, and home or a Wi-Fi hot spot the next day. Business flows across desktop phones, mobile devices, PCs, laptops, Webcams and more. It is voice, video, text, images—and inventive convergences of all of these forms. It is interactive, broadcast, pushed, pulled, following and leading—in ways users expect to be able to choose and control.

Guilty, Until Proven Innocent

We are living in a time when our nation and the world have been shaken by numerous businesses being probed for corporate improprieties such as wrongful accounting methods and records management fraud. It has become an almost current event to pick up the daily newspaper and read of another organization that has been accused of intentionally disposing critical business documents.

As a result, government agencies are developing new regulations for how organizations must manage their business content. These new regulations are compounding existing regulations defined by governing agencies such as the Food and Drug Administration (FDA), the Security and Exchange Commission (SEC) and the Department of Health and Human Safety (DHHS).

Customers, vendors, resellers, partners, and industry consultants in the technology, financial, banking and  healthcare industries are coalescing in an effort to wrap their arms around the challenges for creating a 'best practices' approach to meeting regulatory compliance.

Many regulations are still in their infancy and we are seeing shifts in these regulations on almost a daily basis. However, the need to demonstrate regulatory compliance has escalated the need for essential IT solutions tohigh priority for many information technology professionals and corporations. This includes enterprise storage at the back end and Enterprise Content Management (ECM) on the front end, including the critical digital imaging and scanning components of an ECM solution.

MDS Improves Operational Efficiency and Customer Centricity

A leading retail bank wasted time and money managing its own document infrastructure. Keen to outsource service provision, the bank sought a supplier capable of providing managed services on a global basis. Ricoh proved the perfect partner, implementing the structured programme through which the bank achieved dramatic improvements in operational efficiency.

Retail Banking

One of the world’s leading retail banks, Ricoh’s customer has assets of more than 3 trillion and serves nearly 100 million customers worldwide. Customer centricity and operational excellence are key business drivers for the bank. Many non-core support services are outsourced to drive improvements in efficiency and facilitate increased customer focus. 

The bank’s document infrastructure was managed at local level. Equipment had been supplied by different vendors under variable terms. Services were internally resourced and the bank was spending vast sums of money on print. Ricoh was engaged to transform the bank’s document infrastructure and provide managed services on a global basis.

Managed Document Services

Ricoh provides an end-to-end service, managing all aspects of the bank’s global document infrastructure from planning to implementation, ongoing support and optimisation. It is a holistic and supportive approach. With print provided as a managed service, the bank has been able to devote more resource to customer-centric activities.

Aligning the bank’s business objectives with its need for versatile and secure  technology, Ricoh developed a standardised solution. The new technology has automated document workflows, improving business efficiency. Ricoh supports the document infrastructure, maintaining equipment and optimising services to meet changing needs.

Get Started on your Journey to the Cloud Retail Industry

Introduction

Microsoft in partnership with the Fujitsu Center of Excellence offers this paper as a starting point for understanding how to approach development of a comprehensive cloud computing strategy. The retail enterprise IT environment serves all aspects of business operations including shopper engagement, product delivery and core business operations. To support the varied needs many retailers are embarking on a “hybrid” approach to delivering cloud services. This simply means mixing on premises service delivery with hosted or public service delivery to achieve the definition of an effective cloud computing environment.

Microsoft recognizes several driving forces behind retail cloud computing adoption. While there are many reasons why businesses might consider the cloud, our experience and research has shown 3 prevailing reasons:

  1. Improved IT and business agility
  2. Better economics
  3. Growing user expectations

From an economic point of view cloud computing is defined by how much of the infrastructure is managed by a cloud provider versus being managed by the retailer. The graphic below shows the 4 different approaches (vertical) to cloud computing: Private, IaaS, PaaS and SaaS. The horizontal portion of the graphic shows the layers that make up enterprise solutions and the mix of self-managed versus vendor managed responsibility; as it relates to the cloud approach. This offset is where the economic benefits of scale can be

realized.

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