Xerox® ConnectKey™ Remote Control Panel White Paper

Section 1 – General Overview

Xerox® ConnectKey™ technology provides an environment for operating and managing Xerox® multifunction printers (MFPs). A Web-enabled Remote Control Panel feature is available on all Xerox® ConnectKey Controller-based products and may be accessed as a client from any IP connected workstation.

Remote Control Panel enables a user to view and operate the MFP user interface (UI) via a Web UI without being present at the physical device. This capability has a variety of applications and benefits throughout a product’s selling cycle and use. It can be used to demonstrate the product to prospective customers, to facilitate customer training and to provide real-time customer support.

Remote Control Panel also significantly enhances the management and servicing of ConnectKey MFPs. The user roles for this feature are defined as General User, System Administrator (SA), and the Authorized Service Representative or Customer Service Engineer (CSE), each having their appropriate levels of access and control.

The Web UI provides a remote emulation of the device control panel in which both the hard and soft buttons are displayed and functionally operable on the client’s workstation. All user and administrator functions on the device can be accessed and operated remotely.

The Remote Control Panel feature was designed for ease of use and robust security. Feature setup and user access is accomplished through the “Support Tab” in the device Web UI. This incorporates the function into a currently existing and well known tool, enabling it to be fully integrated in existing device access, authentication and authorization controls.

Canon White Paper: Canon imageRUNNER/imagePRESS Security

Section 1 - Introduction

As the marketplace has evolved, the technology associated with office equipment continues to develop at an ever increasing pace. Over the last several years alone, traditional office equipment has leapfrogged in technology, expanding its functional capabilities, while at the same time becoming an integral part of the corporate network and the Internet. As a result, a new level of security awareness has become imperative.

Canon’s attention to emerging market trends and details surrounding customer security requirements has driven the development of features within the imageRUNNER/imagePRESS product portfolio designed to thwart data loss and the potential threats posed by hackers.

1.1 — Security Market Overview

In today’s digital world, risks to networks and devices come in more forms and from more directions than ever before. From identity theft and intellectual property loss to infection by viruses and trojan horses, IT administrators today find themselves playing an additional role of security officer to adequately protect information and assets from threats from the outside as well as within.

Nearly every day destructive threats emerge and undiscovered vulnerabilities are exposed, proving that you can never be too secure. IT administrators need a holistic security strategy that can be applied at every level of the organization — from servers, desktops and devices such as MFPs, to the networks that connect them all.

PrePrint - Kyocera Prescribe Emulation

PrePrint converts Kyocera Prescribe documents into industry standard formats, including PDF, PostScript and PCL, on a per-queue basis. PrePrint is supplied as a standalone single application embedded appliance or a VMware image and provides a reliable and cost-effective method of migrating from the Prescribe page description language.

Processing Prescribe documents could not be easier: conversion to PDF, PostScript or PCL is done simply by printing documents using LPR or raw port printing. Drag and drop hot folders are also supported, which makes conversion of document batches simple. Converted data can be routed automatically to any network printer or optionally stored as a PDF archive for emailing as an electronic document.

PrePrint queues can be configured in minutes using the intuitive, user-friendly interface. Default printer settings can be specified, including replacement of Prescribe cassette/paper tray selection commands with digital print stock or PostScript paper selection tags. 

Uniquely, PrePrint supports any output printer, as individual printer PPD files can be associated with each PrePrint queue. This allows users to takeadvantage of all the printers’ functionality, including tray and cassette selection, output bin selection, duplex and stitching.

Xerox SMARTdocument Travel Express

Distributed Capture solution with SMARTdocument Travel Express

Xerox SMARTdocument Travel Express is a powerful, entry-level document capture software that satisfies the basic needs of any organization wanting to improve productivity by automating document handling workflows. One-touch scanning from a Xerox multifunction device lets you scan, index and send all of your important documents to virtually any document management system, database, email and fax servers - and more. SMARTdocument Travel Express gives you a full range of options to choose from.

Manage Workflows from a Central Location

Users and devices are spread across multiple floors, locations – and even continents. So, it’s important that you can define and manage all the document processing workflows from a central location.

Work with Most Brands of MFPs and Scanners

Your office has a Xerox MFP, an HP scanner, a Kodak printer, and a Sharp copier – SMARTdocument Travel Express will work with all of them – and more. No additional attachment, equipment – or expense needed. Just plug and go.

Xerox ConnectKey Devices Deliver Apple AirPrint to the Enterprise

Executive Summary

Apple AirPrint is a driverless printing technology introduced with iOS version 4.2 in November of 2010. It enables Apple’s iOS® devices including iPhones®, iPads®, iPod® Touches, and Mac® OS X® to print without the need to install drivers or download software. AirPrint uses familiar, well-established technologies already in use today including Bonjour®, IPP, PDF and JPEG.

One of the big benefits of AirPrint is that it gives users the speed and convenience of direct print capability from their iOS-based wireless devices without cloud services or proxy devices in the print path. AirPrint works best in flat Wi-Fi networks, which are typically found in home and small offices. Using AirPrint in mid- to large-size enterprises may require making some changes to your network infrastructure to allow this service to traverse the multiple subnets found in enterprise environments.

Many Xerox customers have expressed an interest in taking full advantage of the AirPrint capabilities that are available for Xerox® ConnectKey™ devices. Unfortunately, subnets or multiple smaller networks that are designed to enhance efficiency, space allocation and security issues are not well understood. Ideally, users want AirPrint to “just work" – as it already does on their own home networks. To allow this to happen, it is imperative to set-up an environment that allows the end user’s Apple iOS devices to find and access network printers that are AirPrint capable.

This white paper provides some insight into the ways in which you can help your network infrastructure support AirPrint.

CDMA 2000 for Wireless in Local Loop Networks

1. Introduction

Wireless technologies have been deployed in different parts of the world to provide local loop telecommunication services. Compared to traditional wireline (copper) local loop, Wireless Local Loop (WLL) technology solutions can be deployed much faster and at lower cost. In developing countries there has always been strong interest in using WLL technologies to bridge the ‘digital divide’.

Choosing the best WLL technology can be a challenging task, given the multiplicity of technologies available in different frequency bands. Many WLL technologies are proprietary, limited to a specific frequency band or only available from a few manufacturers, making it difficult to achieve the economies of scale that will lead to subsequent equipment cost reductions. Moreover, a challenge for WLL technologies is meeting the increasing demand for Internet access and broadband data applications. Not all fixed wireless technologies have been able to deliver Internet access in a cost effective manner, which has led to a limited set  of viable WLL options.

Although an operator’s choice of a WLL technology may often depend on frequency band allotments, other factors such as infrastructure and handset availability, cost (which mainly depends on volume), spectral efficiency and data services capabilities of the technology also matter. CDMA2000®1, a 3G mobile communications technology, has been chosen by many operators as a preferred solution for their WLL requirements. The WLL operation is an alternative configuration of this full mobility technology that is incompliance with the regulatory requirements of the country in which it is deployed. The majority of WLL networks in the world are based on CDMA2000 at either 450 MHz or 850 MHz. By offering CDMA2000-based WLL services, the subscriber gets both toll-quality voice and high-speed, broadband data capabilities at the same time.

Xerox Print Driver Platform Xerox Global Print Driver Xerox Mobile Express Driver

Executive Summary

Xerox Corporation developed a breakthrough print driver platform that significantly reduces costs and increases the efficiencies of enterprise printer management and support. This new platform has changed the way that IT administrators view and manage enterprise print drivers.

Our core driver platform (the key component of this new strategy), helps make you more productive by streamlining the user interface and ensuring a consistent experience across the majority of our product lines. This consistency has greatly simplified print services delivery and reduced end- ser training and support requirements, and lowered the cost of IT print services as a result.

Two of the most innovative print drivers built on the new platform, the Xerox Global Print Driver and Xerox Mobile Express Driver, have been upgraded:

  • Xerox Global Print Driver (X-GPD) is a universal print driver that offers unprecedented ease of use for network administrators managing a diverse array of print devices across the enterprise. It greatly reduces the time and effort required to deploy and upgrade print drivers on a network.
  • Xerox Mobile Express Driver (X-MED) allows mobile professionals to quickly and easily find and use printers in any new location, without timeconsuming driver installation and costly support calls.

Unlike proprietary “universal” print drivers, X-GPD and X-MED support both Xerox and non-Xerox printers, which is an important advantage for IT managers administering the typically diverse mix of print devices on today’s enterprise networks. These drivers also support 100 percent of the feature sets of most Xerox printers.

Organizational Change Management Powers Document Information Transformation

Executive Summary

Transforming business critical document processes is fundamental to achieving top corporate goals such as hitting financial targets (cost savings); fielding innovative products and services; and improving customer support and loyalty.

Some people think of business transformations primarily in terms of technical, IT-driven solutions and processes. Technological tools for managing system changes: like loading and versioning software applications, or upgrading and managing fleets of MFPs and printers, of course can and should be used to remain efficient, increase productivity.

But it is encouraging and managing the change in the working behavior of the people engaged in the processes, from planning and designing solutions through adoption and on-going improvement, which actually make or break business transformations. For the global company in particular, transformation across multiple locations and cultures can be especially challenging.

According to research by McKinsey & Company, about 70% of all changes in all organizations fail. After almost two decades of intense change from corporate reorganizations, new software systems, and quality-improvement projects, the failure rate remains at 70%.

How do you get people across the enterprise, comfortable with familiar ways of doing business, to embrace new processes and technologies, so they and the organization as a whole can fully realize the benefits of a transformed business process?

Organizational Blind Spot: Organizational Blind Spot: The Role of Document-Driven Business Processes in Driving Top-Line Growth

Executive Summary

Findings from a recent IDC study indicate that documentdriven processes — the business processes that are governed and controlled by documents in electronic or paper format — have a profound impact on companies’ customer-facing functions. Furthermore, reengineering these document processes can yield strategic, top-line benefits including revenue growth and improved market responsiveness, which this study found to be the highestrated business priorities for enterprises today. Despite the belief held by many business executives that documentdriven processes relate only to “back office” functions, IDC research indicates that this conventional wisdom is off the mark and that optimizing document-driven processes presents a significant revenue growth opportunity.

IDC’s recent global study of 1,516 document-driven business process owners and information workers suggests that common perceptions around document-driven business processes are mistaken. Businesses have placed a great degree of focus on improving their business processes, and many may believe they have achieved optimum efficiency in their document-driven processes. While it is true that improving document-driven processes can have a strong impact on reducing operational costs — and this study shows there is still room for improvement in this area — it can have an even greater impact on an organization’s top-line potential for revenue.


  • Over 83% ofstudy respondentsindicated that optimizing customer-facing document-driven business processes would increase revenue — on average by 10.1%.This could be achieved by improving customer communications, streamlining the sales and customer onboarding process, and improving customer support.
  • In theirrole as consumers,more than half of the respondents are dissatisfied with the document-driven processes in six of the seven industries studied: business services(64.9%), government (63.9%),healthcare (63.1%), education (62.3%),insurance (54.3%), and telecommunications(51.8%).

Visual Data Security White Paper


Welcome to Secure’s White Paper on Visual Data Security.

As data gets ever more versatile and mobile, we want to make sure that individuals, businesses, organisations and governments across Europe are aware of the threats posed by visual data security breaches.

Simply put, visual data security is ensuring that information cannot be seen by unauthorised individuals. This is particularly important when dealing with private or sensitive information, and the threat of a breach has risen enormously with the shift in working practices towards increased mobility, flexibility and shared resources.

This White Paper has been commissioned to give some background to visual data security and  provide simple, easy to follow advice on how to prevent a breach and protect individuals’ personal data and organisations’ commercially sensitive information.

It’s not about constraining people’s working habits or holding back the tide, but about embracing new trends and empowering employers and employees to take small steps to work in a safe and secure manner.

By promoting a greater understanding of these risks and the behavioural and practical procedures that can be adopted to reduce them, we hope to enhance data security across the continent.

We hope you find the Paper of interest. For any further information please don’t hesitate to contact us on info@visualdatasecurity.eu.

Happy reading and stay secure!

Download Full Whitepaper: Visual Data Security White Paper