Google’s Approach to IT Security


Google technologies that use cloud computing (including Gmail, Google Calendar, Google Docs, Google App Engine, Google Cloud Storage among others) provide famiiar, easy to use products and services for business and personal/consumer settings . These services enable users to access their data from Internet-capable devices . This common cloud computing environment allows CPU, memory and storage resources to be shared and utilized by many users while also offering security benefits.

Google provides these cloud services in a manner drawn from its experience with operating its own business, as well as its core services like Google Search . Security is a design component of each of Google’s cloud computing elements, such as compartmentalization, server assignment, data storage, and processing .

This paper will explain the ways Google creates a platform for offering its cloud products, covering topics like information security, physical security and operational security .

The policies, procedures and technologies described in this paper are detailed as of the time of authorship . Some of the specifics may change over time as we regularly innovate with new features and products.

Xerox® ConnectKey™ Share to Cloud: Why Xerox for Your Cloud-Based Services and Applications

Product Overview

Xerox® ConnectKey Share to Cloud (STC) provides organizations with powerful documentscanning capabilities that connect multifunction printers (MFPs) to the most popular cloudbased services and applications. As a server-less application, Xerox® ConnectKey Share to Cloud requires very little software configuration or IT involvement, offers a user interface that sets a new standard for ease-of-use, and is priced and licensed to allow companies to instantly acquire and deploy the system.

Document capture products have a proven track record spanning more than 15 years in the document imaging industry and deploy solutions into markets with stringent security and compliance requirements, including financial services, legal, government and healthcare organizations worldwide. Xerox® ConnectKey Share to Cloud follows this best-in-class security legacy and has been designed to support enterprise-class security requirements for cloud-based applications. 

Xerox® ConnectKey Share to Cloud security features focus on three key areas:

  • User Authentication
  • Cloud Server Security
  • Transmissions to/from Cloud Servers

4K Sector Disk Drives: Transitioning to the Future with Advanced Format Technologies


  • Trend: The computer industry is moving to a 4,096 (4K) byte sector size for hard disk drives—called Advanced Format. Some older operating systems that are still in use today expect a legacy 512- byte sector size, and thus need a bridge to the new sector size.
  • Today’s Solution: Support the emulation of 512-byte sectors within the new larger 4K sector by allowing the 4,096 byte sector to be transferred as eight 512-byte blocks of data.
  • Future Solution: Operating systems will transfer 4K data blocks that match the 4K native sector size on the disk.

Some Historical Information:

In 2006, the storage industry celebrated the 50th anniversary of the first hard disk drive (HDD), the IBM RAMAC. The RAMAC HDD had a capacity of 5 megabytes (approximately 5,000,000 bytes); it was the size of a side-by-side refrigerator and weighed hundreds of pounds. The first RAMAC HDD used 50, 24-inch disks to achieve 5 megabytes of storage capacity. All for a price that only the largest companies could afford.

Compare the RAMAC to today’s disk drives – consumers routinely require 500 gigabytes (100,000 times the RAMAC capacity) in a 2.5-inch form factor that fits in the palm of your hand, weighs about 4 ounces and is readily available in electronic stores for less than $100.

Xerox® ConnectKey™ for SharePoint® SharePoint Technical Brief

Solution Overview

Xerox® ConnectKey™ for SharePoint® is a middleware solution that enables end users to scan directly from a Xerox® Extensible Interface Platform® enabled Multifunction Printer (MFP) to network folders or to Microsoft® SharePoint. From an administration perspective, the goal of ConnectKey for SharePoint is to simplify and mitigate the IT burden associated with configuring and maintaining workflows. ConnectKey for SharePoint interrogates the existing network folder and SharePoint environment allowing for automated configuration of desired scan workflows. Simply select a target folder or library and ConnectKey for SharePoint will configure the required index fields with appropriate label and data types (string, pick list, etc). If users authenticate at the MFP, ConnectKey for SharePoint can check user permissions prior to filing the document in a SharePoint library or to a network folder. With respect to ongoing workflow maintenance, ConnectKey for SharePoint automates the entire process. If a SharePoint administrator adds an index field or adds/removes a value within a pick list, ConnectKey for SharePoint will automatically reflect these changes to existing workflows at the MFP.

In addition to the simplified workflow setup and automated mirroring of network folder and SharePoint environments, ConnectKey for SharePoint enables users to dynamically browse each environment. For some business processes, storing to static file locations might be appropriate. However, where more flexibility is required, ConnectKey for SharePoint can do more by allowing the end users to browse through SharePoint libraries and network folders at the MFP’s local user interface in order to put their files where they want them.

White Paper Canon imagePROGRAF Page Description Languages (PDLS)

Introduction to Page Description Languages (PDLs)

A non technical explanation of PostScript, HP GL/2, GARO and other page description languages

If you have ever clicked the “print” button on your computer you’ve used a page description language (PDL). If you’ve worked in the digital printing industry, or bought a printer at anytime in the past 20 years, the names of the languages may even sound familiar – PostScript, HP GL/2, PCL, GARO. Yet, unless you are a programmer writing code for print applications or an administrator who manages the printers on a network you are unlikely to have had a reason to give page description languages much thought. Page description language technology is so universal and so reliable that most people are completely unaware that they are using it every time they click print.

So why write a white paper about PDLs now? Because one of the oldest and best known page description languages –- PostScript – is maturing and is slowly being replaced by new technologies. Unlike some technologies that come and go quickly, PostScript has been around for a long time. Some of your large-format printing customers may be reluctant to give it up – even if they don’t need it anymore – just because it is familiar. At the same time because PostScript is so deeply entrenched in digital printing technology (and remains useful for certain applications) it will probably be around for a long time to come. During this period of technology transition, some of your customers are going to look to you for advice. This white paper is therefore intended to help you gain a better understanding of what PDL’s are so that you can feel more comfortable discussing this topic with your customers. Please note however, this is not a technical guide to PDLs, many of the technical concepts are greatly simplified here in hopes of presenting this technology in terms hat can be easily understood by a wide variety of people and customers.

The Next Step in User Mobility Virtual Desktop Infrastructure and Desktop as a Service


For the past two decades, we've been shackled to our desktops; our only view of our business world was through that green screen. Interaction and application delivery were centered around the device itself, not on the person using it. As a result, business transactions didn't really match the multi-dimensional way human beings socially behave.

Today that's simply not good enough. Users want to experience business as they experience real life. They no longer want to interact with business through one unyielding channel, but in multiple ways, from anywhere. They demand to be in control of their interaction. The consumerization of IT and rapid rise of Bring Your Own Device is proof positive of that.

At the same time, business needs have changed as well. Companies of all sizes engage more contractors and remote workers. Managing desktops for this non-office workforce is challenging at best, and it's wrought with compliance and security concerns. The more proprietary data that resides on the physical desktop, the greater at risk.

Therefore, the question becomes: how can companies give users the experience they want and still simplify the already complex task of desktop management?

Mobile Document Capture: Scanner vs. Phone Camera

A White Paper

by John Capurso, Vice President of Marketing, Visioneer Inc., a Xerox® Trademark Licensee

Despite the trend toward everything digital, paper has not gone away. And while we have great technology in our offices to capture, organize and share the information we possess in paper form, finding a solution for reliable document capture while on the road has been difficult. A portable scanner is an attractive option with the functionality of being able to scan almost anything, anywhere that you have your laptop. But what if you don’t have a laptop with you, or don’t want to carry it? Or you do, but you are somewhere with no Internet connection and you desperately need to send your scanned file to someone else? You could take a picture with your cell phone, but is that really the best solution?

When given the choice to capture a document with a portable scanner or a phone camera, there are many issues to consider. And many people would simply say, “but, my phone is with me all the time, I’ll just take a picture of the document, it’s good enough.” Maybe...

Portable scanners have taken a tremendous functional leap recently with the introduction of the Xerox® Mobile Scanner. This mobile scanner represents a new category of portable scanners that “talks” to mobile phones and pads. These battery-powered, cordless scanners don’t need a computer to operate. They are simple to use, create a PDF or JPG file of your scanned page and store it on a USB stick or SD memory card. To make it even more impressive, the Xerox Mobile Scanner comes with a wireless SD card that transmits the scanned files to your computer, phone, pad or the cloud over any Wi-Fi network. So now it is possible to not only scan without a computer, but also transfer the files to your phone and share them anywhere. Let’s consider the options and consequences of all this.

Can You Trust the Cloud? A Practical Guide to the Opportunities and Challenges of the Document 3.0 Era

Executive Summary

Cloud computing is one of the hot topics of our day. And it deserves all the attention. Why? Because it has the potential to deliver a wide range of innovative services for the management of infrastructure, development platforms, software applications and complex business processes more efficiently and cost-effectively than ever before. It will also speed up the development of intelligent, proactive “next gen” documents, which will improve the productivity of Knowledge Workers around the world.

But several challenges must be addressed before the cloud becomes a widely accepted paradigm for computing. There are concerns about data security, privacy and regulatory compliance. Not to mention ongoing debate around public vs. private vs. hybrid clouds.

Nevertheless, cloud computing has become a dynamic force in the business world. And forward-thinking clients have discovered that the right approach to cloud-based services can help them improve the performance of their service offerings while lowering costs, creating a compelling competitive advantage.

For more information, please read on...

Hosted Testing and Grading Technical White Paper


In schools everywhere, teachers are continuouly asked to do more testing, assessment, and reporting. At the same time, student-to-teacher ratios are increasing, and manual grading can't keep up with demand. Automation helps, but current solutions for automatically grading test forms require expensive specialized equipment and pre-printed forms that must be kept in inventory. IT staff are stretched, and specialized systems require extra maintenance time that isn't always available. Also, as more data is kept electronically and online, privacy and security remain principal concerns.

LexmarkTM Hosted Testing and Grading is a cost-effective solution that automates testing, reporting, and assessment using only Internet-connected Lexmark multifunction printers (MFPs), which, unlike specialized equipment, can be used for all printing and scanning as well. Hosted software minimizes system maintenance, and a robust security architecture protects students' data.

Process Optimisation Saves Hospital Group €½ Million

Ricoh provides Managed Document Services for a large hospital group. Automating patient registration and implementing a digital workflow helped to streamline the healthcare provider’s administrative processes. Process optimisation has cut the time employees spend on administrative processes by 25,000 hours a year.

Paper-Based Systems

Ricoh’s customer is a successful hospital group based in The Netherlands. With 100 medical specialists, more than 1,300 employees, modern wards and welltrained staff, the group maintains high standards of patient care. A drive to improve services led the hospital group to review its record keeping systems.

Paper-based systems reduced administrative efficiency and hampered patient care. A manual patient registration system caused delays, wasting  patients’ time and tying up administrative resource. Referral letters and other potentially important paper-based documents couldn’t be shared between medical departments.

Process Optimisation

Ricoh was already a preferred partner to the hospital group, providing Managed Document Services. Having analysed existing document processes as part of its continual optimisation programme, Ricoh recommended improving the hospital group’s information systems by introducing an automated patient registration system and digitising paper-based workflows.