Whitepapers

ROI Value Drivers: Applying Document Capture & Retrieval Technology in Accounts Payable

<p><img title="2010-05-24_212310" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="241" alt="2010-05-24_212310" src="http://www.officeproductnews.net/files/20100524_212310.gif" width="190" align="left" border="0" /> <strong>Solution Payback Assessment</strong> <br />Accounts payable (AP) processes have traditionally been characterized by heavyvolumes of paper documentation coming from disparate locations, requiring manually intensive data entry and matching tasks. Working with Xerox Global Services, companies can significantly reduce processing costs, recover early payment discounts, prevent late payment penalties, reduce errors, and streamline audit compliance processes by incorporating automation and indexed metadata to streamline processes. The result can save companies millions annually, generating a return on investment of over 90% in three years and payback in less than 12 months.</p> <p><strong>Top ROI Value Drivers</strong> <br />Document capture, retrieval, and information management technologies can generate bottom line economic impact through:</p> <p>•Lowered transaction processing costs <br />• Improved payment accuracy <br />• Improved capture of payment discounts <br />• Streamlined audit and compliance processes <br />• Reduced IT infrastructure costs <br />• Eliminated or reduced storage costs</p>

Fundamentals of Security

<p><img title="2010-05-20_133422" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="239" alt="2010-05-20_133422" src="http://www.officeproductnews.net/files/20100520_133422.gif" width="190" align="left" border="0" /> Security without sacrifice: Konica Minolta Security Standards</p> <p>Konica Minolta realized early on the importance of security issues in the digital age, where the risk of seriously damaging security breaches rises dramatically alongside rapidly growing worldwide communication possibilities. </p> <p>In response to these threats, Konica Minolta has taken a leading role in developing and implementing security-based information technology in our multifunctional products. Ever since the introduction of the first Konica Minolta MFP, Konica Minolta has strived to develop and implement technology that safeguards the confidentiality of electronic documents.</p> <p>The most important IT based security standard in the world is ISO 15408, also known as Common Criteria certification. Konica Minolta has newly introduced multifunctional bizhub products validated to Common Criteria EAL3 security standards. Common Criteria (CC) is the only internationally recognized standard for IT security testing. Printers, copiers and software with the ISO 15408 certification are security evaluated, and guarantee the security levels that companies look for today. With the CC certification users can rest assured that on Konica Minolta’s multifunctional devices their confidential data remain confidential.</p> <p>The Konica Minolta security standards provide protection in more than one respect, securing the network and network access, ensuring secure, authorized access to individual output devices, restricting functionalities where required, and protecting all personal user data and information content processed on the bizhub output systems.</p>

The Business Case for Managed Print Services and Variations Thereof: Solutions to the Corporate Junk Drawer

<p><a href="http://www.officeproductnews.net/files/20100517_195631.gif"><img title="2010-05-17_195631" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="241" alt="2010-05-17_195631" src="http://www.officeproductnews.net/files/20100517_195631_thumb.gif" width="190" align="left" border="0" /></a> Over the past several years small organizations have compiled dozens, medium-sized organizations hundreds, and large organizations thousands of printers, copiers, multifunctional devices, faxes and scanners to produce documents. These same organizations have contracted with courier services to distribute documents and invested in software applications to help manage them. Many also outsource document production and even destruction. As of 2006, Hewlett Packard has placed over 100 million laser printers in North America. Copier manufactures have installed over eight million copiers and multifunctional devices. Even with the surge of attaching documents to e-mail for distribution, faxing documents is still very popular. Two years ago FedEx bought Kinko’s. What does this marriage tell us about the connection between document production and distribution? They are a perfect match. At the time of this writing FedEx® stock is $116 per share reflecting a bullish outlook on corporate America’s appetite for outsourcing document production and distribution.</p> <p>Even with the massive investments and dependence on document technology and related services, the print space in most organizations can be likened to corporate America’s junk drawer. Just like the junk drawers in our homes, print spaces are rarely managed effectively and even less rarely cleaned out and reorganized.</p>

Managing Security Through Services Process Leadership

<p><img title="2010-05-13_201938" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="190" alt="2010-05-13_201938" src="http://www.officeproductnews.net/files/20100513_201938.gif" width="241" align="left" border="0" /> Challenge Question # 1 <br />To maintain network security, Acme corporation tightly controls software on devices connecting to their network.

Facilitating Sarbanes-Oxley Act, Section 404Compliance Requirements with Canon Solutions

<p><img title="2010-05-10_212618" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="239" alt="2010-05-10_212618" src="http://www.officeproductnews.net/files/20100510_212618.gif" width="190" align="left" border="0" /> I. Executive Summary <br />The Sarbanes-Oxley Act (SOX) of 2002 has had significant effects on the business community. The impact of initial cost and compliance have been been felt by financial management, and top management, in general. Of the many SOX compliance requirements, Section 404 seems to be the area companies view as the most difficult to implement and comply with: </p> <p>Section 404 – Management Assessment of Internal Controls requires that, annually, management assess the internal controls in place for financial reporting and include this internal control assessment in the annual report.</p> <p>As the total costs of SOX compliance become more visible, companies are turning to their IT organization to help identify and implement technology solutions that can help address the internal financial control challenges more effectively and economically.</p> <p>Canon provides a unified document solution connecting imaging to distribution and management to publishing and printing. This, along with its underlying security and connectivity to the network and software systems, may play a substantial role in the implementation of a superior internal control structure for financial reporting.</p> <p>Financial reporting depends on vast information that originates on paper and makes its way into the significant accounts transactions that are the basis for the financial reports. This paper-based information has to be converted and fed into the financial reporting process in a timely manner so accountants and analysts have more time to analyze and prepare financial reports and documentation.</p> <p>Controls need to be set and monitored along this process in order to pronounce the internal controls system sound and effective. Canon Office Systems technologies are ubiquitous and the central point through which information is captured, converted from paper to digital, sent, stored, managed, and printed/reproduced throughout the financial reporting business process. Therefore, it is important to understand how companies can take advantage of the available features from Canon that can help them place controls around these “transformation points” to improve internal controls, secure and move information faster, reduce manual human intervention and errors, reduce the cost of compliance, and improve operating efficiency.</p> <p>This paper explains the variety of Canon products and features available so companies can make intelligent decisions about how to deploy Canon Office Systems products strategically. Strategic deployment can help a company leap beyond just achieving an incremental improvement in its internal control structure for financial reporting; it can actually achieve efficiencies, lower costs, and improve information security.</p>

How Do You Talk To Your Customers? A Customer-Centric Approach to Communications for Financial Services Companies

<p><img title="2010-05-06_204421" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="260" alt="2010-05-06_204421" src="http://www.officeproductnews.net/files/20100506_204421.gif" width="190" align="left" border="0" /> Europe’s top 25 Financial Services companies spend an estimated1 €9.2bn on sending information to their customers every year. Research commissioned by Xerox shows that customers tell us that they receive too much information and most if it is irrelevant; banks tell us that they believe better targeted communication would improve cross-selling and grow their revenue.</p> <p>As part of our research, we wanted to understand how the money devoted to customer communications could achieve maximum impact from their customer communications by banks.</p> <p>Our Research </p> <p>We commissioned Coleman Parkes to carry out a wide-ranging European Research Study canvassing the views of 259 retail banks in France, Germany, Italy, The Netherlands, Spain, Sweden and the UK. </p> <p>We had in-depth discussions with Heads of Customer Communications, Heads of Operations and Heads of Distribution. We also conducted1,729 detailed consumer interviews online in the same countries.</p> <p>Finally, we interviewed 35 major retailers (five in each country). Involving the retail industry in our research was vital: this industry has a proven track record tailoring its communication to their customers needs – it was the voice of experience that our research needed. </p>

Fiery Security Whitepaper

<p><a href="http://www.officeproductnews.net/files/20100503_222715.jpg"><img title="2010-05-03_222715" style="border-top-width: 0px; display: inline; border-left-width: 0px; border-bottom-width: 0px; margin: 0px 10px 10px 0px; border-right-width: 0px" height="225" alt="2010-05-03_222715" src="http://www.officeproductnews.net/files/20100503_222715_thumb.jpg" width="174" align="left" border="0" /></a> This document outlines architectural and functional aspects of Fiery Network Controllers with respect to device security. The purpose of this document is to provide a general overview of the Fiery Network Controller so that end users may research security features from which they can benefit and potential vulnerabilities they may encounter. This&#160; document outlines the current System 6, 6e, 5.5, 5.5e, 5.1e, and 5 models of the Fiery Network Controller generally from the perspective of its hardware architecture, software&#160; configuration, security features, and document information flow.</p> <p>1.1 Electronics For Imaging Security Philosophy </p> <p>For end users, Fiery network controllers have brought tremendous value to otherwise standalone devices. EFI recommends installation of network devices such as a Fiery network controller is done in accordance with existing security paradigms. EFI’s goal is to lead the printing industry in the level of security of our devices and their data. To this end, EFI has incorporated security features into its line of Fiery network controllers. To create a more secure network environment, end-users will need to combine the Fiery security features with other security safeguards. </p> <p>EFI places a high priority on producing a product with strong security features. EFI has worked with all our OEM partners to determine the requirements of the digital printing community. EFI has also created a cross-functional team whose primary focus is to deal with present and future security issues. EFI hopes that the end users will be able to independently evaluate the information provided in this overview to develop their own chosen system of security. Only by choosing measures designed to enhance security such as secure password procedures and strong physical security procedures, can the end user realize a system with security features.</p>

Creating Outsourcing Success: Avoid the Pitfalls and Gain Competitive Advantage Through High Impact Customer Communications

<p><img title="2010-04-30_221059" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="241" alt="2010-04-30_221059" src="http://www.officeproductnews.net/files/20100430_221059.jpg" width="190" align="left" border="0" /> Chances are your organization already outsources some aspect of its operations. In the past, companies would only outsource non-vital aspects, such as the food service and vending, office cleaning, etc., where opportunities for innovation are of little consequence and low-cost is an acceptable criteria.</p> <p>Today, outsourcing is a strategic initiative in many organizations and includes vital aspects of the business such as IT, Human <br />Resources, Call Center, Manufacturing and Accounts Payable.</p> <p>This paper focuses on outsourcing another critical area – customer communications. These are the multi-channel communications that help companies acquire new customers, welcome and on-board those customers, service them and cultivate their loyalty.</p> <p>While most outsourcing strategies have a primary goal of saving money, if done right, the benefits can go far beyond lower costs. Outsourcing customer communications can be an effective way to bring world-class capabilities to your organization that can impact both sides of the profit equation – cost savings and revenue growth. The key is to combine competitive pricing with innovation to gain a competitive advantage. Here are some lessons learned, based on 12 years of assessing and implementing customer communications outsourcing solutions.</p>

Focus On Security Xerox Remote Services Security White Paper

<p><a href="http://www.officeproductnews.net/files/20100426_223748_0.jpg"><img title="2010-04-26_223748" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="225" alt="2010-04-26_223748" src="http://www.officeproductnews.net/files/20100426_223748_thumb.jpg" width="174" align="left" border="0" /></a> Introduction <br />NOTE: This document refers to Remote Services as a collection of tools used on various Xerox products. The features and information contained in this document refer to the Production Remote Services, prInteract and SMart eSolutions tools.</p> <p>Xerox is responsive to the security concerns of our customers. Xerox Remote Services are designed to avoid making networks more susceptible to viruses. Remote Services transactions always originate from the device, based on authorizations made by the customer. Remote Services can only&#160; communicate with a secure server at Xerox that conforms to the stringent requirements of the internal Xerox Corporation information management&#160; infrastructure. Customers do not need to make any changes to Internet firewalls, proxy servers, or other security infrastructure.</p> <p>Xerox systems are designed to integrate within customer workflows. They connect to the network and push machine data to Xerox Communication servers where the information can be reviewed and analyzed to be used to evaluate service issues as well as to automate billing and supplies replenishment. This built-in knowledge-sharing feature of Xerox systems is what makes Xerox Remote Services viable and its approach unique.</p> <p>Xerox Remote Services helps differentiate Xerox machine performance and support from other equipment suppliers. While other vendors may remotely <br />monitor some of their machines, Xerox has developed integrated systems and remote tools, and coupled them with highly skilled Xerox support teams who <br />are tasked with working to make Xerox customers more productive and satisfied. This combination creates a high value Remote Services capability that <br />provides proactive problem resolution, and a robust underlying knowledge of the customer’s needs.</p>

Virtualizing Open Text Fax Server with Realtime Fax over IP and Open Text Fax Gateway Abstract Computer

<p><img title="2010-04-21_182937" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="242" alt="2010-04-21_182937" src="http://www.officeproductnews.net/files/20100421_182937.jpg" width="190" align="left" border="0" /> Abstract <br />Computer virtualization is a revolutionary concept that provides organizations with a powerful, simple, and cost-effective alternative to traditional IT infrastructures. Open Text Fax Server, RightFax Edition offers a flexible and seamless integration with the industry leading hypervisor platform – VMware ESX.</p> <p>This paper discusses the concept and benefits of virtualization of key systems and applications. It also presents a number of scenarios to help you achieve a unified and fully supported virtual IP Fax environment centered on Open Text Fax Server, T.38 real-time Fax over IP, and an Open Text Fax Gateway.</p> <p>Virtualization Overview <br />Among the many benefits of computer virtualization is the ability to consolidate multiple physical machines onto a single traditional server and do so in a remarkably expeditious fashion. The net result equals a significant reduction in expenditures (less hardware and energy costs) and a new centralized point of administration that streamlines server management and <br />increases the agility and efficiency of your IT organization. </p> <p>Achieving virtualization is neither costly nor difficult to implement. It requires only virtual machine software - in this case, VMware ESX Server - and a <br />physical server that meets the requirements set by the VM software manufacturer. Some of the salient benefits of virtualization are as follows: <br /> Minimize server sprawl and IT infrastructure footprint <br /> Environmentally conscientious technology (less hardware equals less cost and lower power consumption) <br /> Streamlines server management and improves IT operational efficiency <br /> Rapid return on investment <br /> Enormously scalable and flexible, yet simple to implement <br /> Seamless interoperability with existing voice and data networks</p>

Pages