White Paper Canon imagePROGRAF Page Description Languages (PDLS)

Introduction to Page Description Languages (PDLs)

A non technical explanation of PostScript, HP GL/2, GARO and other page description languages

If you have ever clicked the “print” button on your computer you’ve used a page description language (PDL). If you’ve worked in the digital printing industry, or bought a printer at anytime in the past 20 years, the names of the languages may even sound familiar – PostScript, HP GL/2, PCL, GARO. Yet, unless you are a programmer writing code for print applications or an administrator who manages the printers on a network you are unlikely to have had a reason to give page description languages much thought. Page description language technology is so universal and so reliable that most people are completely unaware that they are using it every time they click print.

So why write a white paper about PDLs now? Because one of the oldest and best known page description languages –- PostScript – is maturing and is slowly being replaced by new technologies. Unlike some technologies that come and go quickly, PostScript has been around for a long time. Some of your large-format printing customers may be reluctant to give it up – even if they don’t need it anymore – just because it is familiar. At the same time because PostScript is so deeply entrenched in digital printing technology (and remains useful for certain applications) it will probably be around for a long time to come. During this period of technology transition, some of your customers are going to look to you for advice. This white paper is therefore intended to help you gain a better understanding of what PDL’s are so that you can feel more comfortable discussing this topic with your customers. Please note however, this is not a technical guide to PDLs, many of the technical concepts are greatly simplified here in hopes of presenting this technology in terms hat can be easily understood by a wide variety of people and customers.

The Next Step in User Mobility Virtual Desktop Infrastructure and Desktop as a Service


For the past two decades, we've been shackled to our desktops; our only view of our business world was through that green screen. Interaction and application delivery were centered around the device itself, not on the person using it. As a result, business transactions didn't really match the multi-dimensional way human beings socially behave.

Today that's simply not good enough. Users want to experience business as they experience real life. They no longer want to interact with business through one unyielding channel, but in multiple ways, from anywhere. They demand to be in control of their interaction. The consumerization of IT and rapid rise of Bring Your Own Device is proof positive of that.

At the same time, business needs have changed as well. Companies of all sizes engage more contractors and remote workers. Managing desktops for this non-office workforce is challenging at best, and it's wrought with compliance and security concerns. The more proprietary data that resides on the physical desktop, the greater at risk.

Therefore, the question becomes: how can companies give users the experience they want and still simplify the already complex task of desktop management?

Mobile Document Capture: Scanner vs. Phone Camera

A White Paper

by John Capurso, Vice President of Marketing, Visioneer Inc., a Xerox® Trademark Licensee

Despite the trend toward everything digital, paper has not gone away. And while we have great technology in our offices to capture, organize and share the information we possess in paper form, finding a solution for reliable document capture while on the road has been difficult. A portable scanner is an attractive option with the functionality of being able to scan almost anything, anywhere that you have your laptop. But what if you don’t have a laptop with you, or don’t want to carry it? Or you do, but you are somewhere with no Internet connection and you desperately need to send your scanned file to someone else? You could take a picture with your cell phone, but is that really the best solution?

When given the choice to capture a document with a portable scanner or a phone camera, there are many issues to consider. And many people would simply say, “but, my phone is with me all the time, I’ll just take a picture of the document, it’s good enough.” Maybe...

Portable scanners have taken a tremendous functional leap recently with the introduction of the Xerox® Mobile Scanner. This mobile scanner represents a new category of portable scanners that “talks” to mobile phones and pads. These battery-powered, cordless scanners don’t need a computer to operate. They are simple to use, create a PDF or JPG file of your scanned page and store it on a USB stick or SD memory card. To make it even more impressive, the Xerox Mobile Scanner comes with a wireless SD card that transmits the scanned files to your computer, phone, pad or the cloud over any Wi-Fi network. So now it is possible to not only scan without a computer, but also transfer the files to your phone and share them anywhere. Let’s consider the options and consequences of all this.

Can You Trust the Cloud? A Practical Guide to the Opportunities and Challenges of the Document 3.0 Era

Executive Summary

Cloud computing is one of the hot topics of our day. And it deserves all the attention. Why? Because it has the potential to deliver a wide range of innovative services for the management of infrastructure, development platforms, software applications and complex business processes more efficiently and cost-effectively than ever before. It will also speed up the development of intelligent, proactive “next gen” documents, which will improve the productivity of Knowledge Workers around the world.

But several challenges must be addressed before the cloud becomes a widely accepted paradigm for computing. There are concerns about data security, privacy and regulatory compliance. Not to mention ongoing debate around public vs. private vs. hybrid clouds.

Nevertheless, cloud computing has become a dynamic force in the business world. And forward-thinking clients have discovered that the right approach to cloud-based services can help them improve the performance of their service offerings while lowering costs, creating a compelling competitive advantage.

For more information, please read on...

Hosted Testing and Grading Technical White Paper


In schools everywhere, teachers are continuouly asked to do more testing, assessment, and reporting. At the same time, student-to-teacher ratios are increasing, and manual grading can't keep up with demand. Automation helps, but current solutions for automatically grading test forms require expensive specialized equipment and pre-printed forms that must be kept in inventory. IT staff are stretched, and specialized systems require extra maintenance time that isn't always available. Also, as more data is kept electronically and online, privacy and security remain principal concerns.

LexmarkTM Hosted Testing and Grading is a cost-effective solution that automates testing, reporting, and assessment using only Internet-connected Lexmark multifunction printers (MFPs), which, unlike specialized equipment, can be used for all printing and scanning as well. Hosted software minimizes system maintenance, and a robust security architecture protects students' data.

Process Optimisation Saves Hospital Group €½ Million

Ricoh provides Managed Document Services for a large hospital group. Automating patient registration and implementing a digital workflow helped to streamline the healthcare provider’s administrative processes. Process optimisation has cut the time employees spend on administrative processes by 25,000 hours a year.

Paper-Based Systems

Ricoh’s customer is a successful hospital group based in The Netherlands. With 100 medical specialists, more than 1,300 employees, modern wards and welltrained staff, the group maintains high standards of patient care. A drive to improve services led the hospital group to review its record keeping systems.

Paper-based systems reduced administrative efficiency and hampered patient care. A manual patient registration system caused delays, wasting  patients’ time and tying up administrative resource. Referral letters and other potentially important paper-based documents couldn’t be shared between medical departments.

Process Optimisation

Ricoh was already a preferred partner to the hospital group, providing Managed Document Services. Having analysed existing document processes as part of its continual optimisation programme, Ricoh recommended improving the hospital group’s information systems by introducing an automated patient registration system and digitising paper-based workflows.

HP ISS Technology Update Volume 9, Number 5

Understanding UEFI

UEFI (Unified Enhanced Firmware Interface) is a specification that defines a new interface and architecture for the system firmware that initializes server hardware subsystems before starting the OS boot process. It is now touted as a long-term successor to the BIOS system, which has been part of the x86 system architecture since its inception. Keep reading to understand more about its strengths and challenges.

Origins of UEFI

UEFI began as EFI, or the Enhanced Firmware Interface, and it was first proposed for the development of the Intel Itanium-based systems in the late 1990s. Because the Itanium architecture was essentially starting from scratch, there wasn’t much downside to defining a new firmware architecture for it. UEFI has grown out of a desire to extend this new firmware architecture to x86-based systems.

Xerox® ConnectKey™ Remote Control Panel White Paper

Section 1 – General Overview

Xerox® ConnectKey™ technology provides an environment for operating and managing Xerox® multifunction printers (MFPs). A Web-enabled Remote Control Panel feature is available on all Xerox® ConnectKey Controller-based products and may be accessed as a client from any IP connected workstation.

Remote Control Panel enables a user to view and operate the MFP user interface (UI) via a Web UI without being present at the physical device. This capability has a variety of applications and benefits throughout a product’s selling cycle and use. It can be used to demonstrate the product to prospective customers, to facilitate customer training and to provide real-time customer support.

Remote Control Panel also significantly enhances the management and servicing of ConnectKey MFPs. The user roles for this feature are defined as General User, System Administrator (SA), and the Authorized Service  Representative or Customer Service Engineer (CSE), each having their appropriate levels of access and control.

The Web UI provides a remote emulation of the device control panel in which both the hard and soft buttons are displayed and functionally operable on the client’s workstation. All user and administrator functions on the device can be accessed and operated remotely.

For More Efficient Documents Don't Forget to Sweat the Small Stuff

With document production consuming 3% of revenue and office machines consuming 15% of energy, what seems like a minor aspect of business operations can play havoc with both budgets and environmental targets. The good news is that with a little attention to detail, both cost and carbon emissions can be drastically reduced. Read on for tips that can improve energy efficiency, reduce waste of resources and cut costs – all without any reduction in productivity.

Efficiency begins at home

The high profile energy-hungry systems such as datacentres have already come under scrutiny, and a range of options presented ranging from virtualisation to offshoring, but some of the easy wins could be much closer to home. Gartner estimates that on average organisations spend 3% of their revenue on document production, and The Carbon Trust calculates that 15% of commercial energy is consumed by business machines. So it logically follows that optimising an organisation’s printing and copying fleet can help reduce both energy costs and carbon emissions. Yet many organisations pay little attention to the potential gains to be made here when considering their sustainability strategy. For most organisations, consideration of the environmental impact of printing is confined to email footers asking staff to consider whether printing is really necessary, and the liberal distribution of recycling bins around the office. The more enlightened install devices capable of printing double-sided, and use this as the default setting. It may be argued that this is better than nothing, but research indicates that the effectiveness of such steps is limited, and could even be counter-productive. Recent research by KYOCERA Document Solutions discovered a significant backlash against “print green” messages, with 58% of people responding negatively to such entreaties, branding them “ineffective” at best, and “pointless and patronising” at worst.

Kyocera Printers & Multi-Functional Devices in Citrix MetaFrame Environments

Testing performed by Kyocera

Kyocera (KTD1) performs Windows 2000 Terminal Server/MetaFrame XP Presentation Server testing on all Drivers.

Kyocera selected three (3) printing devices for Citrix testing reflecting the current product line. These three devices are representative of all Kyocera devices, using the same base code common to Kyocera Products. All data derived from these three devices is indicative of all Kyocera models. As a result of tests performed, all Kyocera Printers and Multifunctional Devices and print drivers listed in the matrix of this document are supported in Citrix MetaFrame environments.

Initially devices and drivers were tested during a functional testing phase. All applicable category actions were passed during this initial phase. For the actual testing phases a variety of documents were printed from various applications. Inside each application, files of different sizes were output. The file sizes were classified as small, medium and large. Classification was based on page number, not actual file size.

All clients in the test (40) ran the applications and printing concurrently to simulate a large MetaFrame environment.


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