G9000 Uninterruptible Power Supply Multi-level PWM IGBT Technology White Paper

Green Solutions in Mission-Critical Facilities through Industry-Leading High-Efficiency Power Electronics

Demands for mission-critical facilities have dramatically increased in recent years in particular to support the expansion of information-related businesses1. A critical facility such as a data center requires an environmental controlled room and space to accommodate various electronics equipments as well as a high-availability power supply and protection system. It is well-known that building and running an environmentally controlled facility is costly. With the rising cost of energy and growing environmental concerns, building design and management of mission-critical applications have become even more challenging.

High level performance site infrastructure features redundant power capacity, fault tolerance, constant cooling and enough space for maintenance and future reconfiguration2. Therefore, high efficiency and size effective uninterruptible power supplies play a key role in powering these critical applications at a low cost of ownership. Recent advances in power electronics have led to a new generation of higher efficiency UPS systems with compactness and higher efficiency to meet current and future demands in terms of efficiency, greenhouse emissions, reliability, layout reconfiguration and power availability.

This white paper examines the recent technological advances in power availability solutions and points out the many benefits end-users can achieve by using cutting edge industrial electronics. 

Multilevel Power Converters for Higher Efficiency and Size Effective UPS Systems

A double conversion UPS typically has three power conversion stages (converter, inverter and chopper) as shown in Figure 1. Each power converter is basically an array of semiconductors (switches). These switches are arranged in such way that their commutation enables the synthesis of the required output voltage waveform.

Using Case Management to Empower Employees and transform Customer Service

Executive Summary

Despite being aware of the business benefits of improved customer service, public and private organizations globally are struggling to step up to the mark and in some cases are getting punished by regulators and their customers, putting the very future of their businesses at risk.

The traditional view of the customer relationship as a simple dichotomy between the competing needs of the business for improved productivity and efficiency and the needs of the customer for improved service levels and increased satisfaction is no longer valid. Businesses struggling to improve their customer service are failing to recognize the role and consider the needs of their own employees. Traditional approaches to customer service using CRM and automated workflows are failing because they do not consider the power of the employee. Attempts to automate the employee out of the customer service equation have backfired.

This paper shows how successful customer service organizations have transformed customer service by empowering their employees. We will see how Dynamic Case Management applications are best placed to deliver employee empowerment and transform customer service, delivering benefits to all three stakeholders in the customer relationship; the customer, the business and the employee.


We all work in Customer Service. No matter where we work or how we work we all have customers. We all perform work for either external or internal customers and as a result all work performed within an organization can be classified, in very broad terms, as customer service. 

Datacenter SSDs: Solid Footing for Growth


This IDC white paper explores the opportunity for integrating solid state drives (SSDs) into the enterprise storage environment. Datacenter challenges are highlighted and compared with the commensurate benefits of SSDs. IDC’s forecast for SSD integration into datacenters is delineated. Finally, challenges that SSD OEMs must address before successfully engaging the datacenter are revealed.


IDC estimates that datacenter storage requirements are increasing between 50% and 60% per year, with no end in sight. IT managers have at their disposal a number of technologies and solutions to manage this ongoing growth in storage. Much of the focus in managing storage proliferation has been related to consolidating server and direct-attached storage into large pools of networked storage, or storage area networks. This strategy has been and continues to be an effective way to manage a company’s growing storage environment.

However, commensurate with the increasing storage requirements are the processing needs placed upon the stored data. The terabytes of storage not only need to be preserved and protected but also need to be served to applications running on servers that provide vital data and services to users. These varying performance needs have created an opportunity for storage system vendors to offer various storage products within a defined set of performance tiers. High-performance storage for data-hungry, transaction- ntense server demands at the top and lowerperformance, yet very high- apacity oriented storage at the foundation facilitate backup and data protection procedures, enabling the higher storage tiers to maintain their focus on performance.

ABBYY® FineReader Version 10 User’s Guide

Introducing ABBYY FineReader

This chapter provides an overview of ABBYY FineReader and its features.

Chapter contents:

  • What Is ABBYY FineReader
  • What's New in ABBYY FineReader

What is ABBYY FineReader

ABBYY FineReader is an optical character recognition (OCR) system. It is used to convert scanned documents, PDF documents, and image files, including digital photos, into editable formats.

ABBYY FineReader advantages

Fast and accurate recognition

  • The OCR system used in ABBYY FineReader lets users quickly and accurately recognize and retain the source formatting of any document (including text on background images, colored text on colored backgrounds, text wrapped around an image, etc.).
  • Thanks to ABBYY's adaptive document recognition technology (ADRT®), ABBYY FineReader can analyze and process a document as a whole, instead of page by page. This approach retains the source document's structure, including formating, hyperlinks, e–mail addresses, headers and footers, image and table captions, page numbers, and footnotes.
  • ABBYY FineReader can recognize documents written in one or several of 186 languages, including Korean, Chinese, Japanese, Thai, and Hebrew. ABBYY FineReader also features auto–detection of document languages.
  • What's more, ABBYY FineReader is largely immune to printing defects and can recognize texts printed in virtually any font.
  • The program also includes a wide range of options for output data: documents can be saved in a variety of formats, sent by e–mail, or transferred to other applications for further processing.

Managing Documents for Success in the New Business Information Paradigm

Setting the Scene

In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment. In many instances, and with growth becoming an increasingly difficult goal to achieve, organizations have been under intense pressure to reduce the cost base to help growth. But at what cost to future success? An overzealous attack on the bottom line to maintain shareholder value in the short term could mean organizations are leaving themselves open to damaging productivity shortfalls in the future.

Cost Reduction - A Balanced Approach

An unbalanced approach toward cost reduction will inevitably bring serious implications for mission-critical factors such as employee productivity, organizational efficiency, and competitive advantage. IDC believes that companies need to manage and improve key business processes in order to capture essential productivity and efficiency gains. They must also take measures to ensure the enterprise is ready to meet the challenges posed by the changing dynamic of the future workforce. This paper discovers how some of Europe's leading organizations are benefiting from taking an innovative approach to managing and improving the myriad documentintensive workflows and processes that together form the lifeblood of the contemporary business.

Changing Demographics - Managing Productivity and Efficiency

In a stark indication of what the future holds for businesses in the region, the European Union (EU) currently forecasts that the working-age population (15 to 64) will fall by 48 million between 2006 and 2050. (See Commission Communication "The demographic future of Europe – From challenge to opportunity" COM 571). As a result there will be a significantly smaller pool of knowledge workers in the future labor market, a trend that will mean companies will need to operate more efficiently in order to succeed. It is partly for this reason that, as this scenario continues to evolve, productivity and efficiency will become an increasingly significant item on the C-level agenda. IDC believes businesses must focus attention and expertise on rationalizing and improving business processes to remain competitive in the new economy.

Printer Costs and the Environment

Printer Costs and the Environment

You can save money and save the planet at the same time 

When it comes to printers, a commitment to the environment and a desire to reduce costs are far from contradictory goals. Quite the opposite: fewer disposable components results in lower costs and less waste, and buying an eco-friendly printer will save you money in the long run. 

We’re sure you’ve heard the stats about how “E-waste” (that’s waste from electronics) comprises a large and growing part of worldwide landfill. In 2005, the Economist reported that 8% of all municipal landfill in Europe was E-waste, and that E-waste comprises some of the most toxic materials that could be found in the landfill. Reports have ascribed roughly 40% of the lead in landfill to E-waste, and about 70% of the heavy metals in landfill, including toxic chemicals like mercury and cadmium, can be ascribed to E- aste. Printing products, of course, make up a considerable proportion of E-waste.

What you’ve probably not heard so much about is how you can reduce the amount of waste your office produces by using eco-friendly printer designs. It’s not uncommon for business managers to have the misconception that eco-friendliness is at best irrelevant, at worst a burden on the bottom line. When it comes to printing, however, nothing could be further from the truth.

It’s an oft-repeated truism that the cost of feeding a printer, copier or MFD over the course of its lifespan is likely to far exceed the cost of buying it in the first place. In fact, it’s likely that the initial purchase cost of a business printer will represent only a fraction, in some cases as little as 10-15%, of the money spent on that printer over the course of its life. This is often referred to as the “Total Cost of Ownership” or “TCO”. Maintenance, power, toner and management – the ongoing costs of running a printer – are the larger cost elements that are often ignored by printer purchasers.

Can You Trust the Cloud? A Practical Guide to the Opportunities and Challenges of the Document 3.0 Era

Executive Summary

Cloud computing is one of the hot topics of our day. And it deserves all the attention. Why? Because it has the potential to deliver a wide range of innovative services for the management of infrastructure, development platforms, software applications and complex business processes more efficiently and cost-effectively than ever before. It will also speed up the development of intelligent, proactive “next gen” documents, which will improve the productivity of Knowledge Workers around the world.

But several challenges must be addressed before the cloud becomes a widely accepted paradigm for computing. There are concerns about data security, privacy and regulatory compliance. Not to mention ongoing debate around public vs. private vs. hybrid clouds.

Nevertheless, cloud computing has become a dynamic force in the business world. And forward-thinking clients have discovered that the right approach to cloud-based services can help them improve the performance of their service offerings while lowering costs, creating a compelling competitive advantage.

For more information, please read on...

Portrait of a very hot topic

When it comes to IT and the Internet, popular topics and buzzwords emerge on a regular basis. Web 2.0...social media...virtualization...the list goes on and on. Today, however, the subject that seems to be capturing the attention of the IT world is cloud computing. And some very prominent names are making bold predictions about its future. Cloud computing “represents the next frontier,” said Microsoft’s Steve Ballmer when addressing a group of CEOs at his company’s headquarters.

The 'New Black Gold'....... How VARs Can Solve the Printing Problem Plaquing the UK


Studies detailed below show that the colour printing in corporations is an expensive mystery. Companies don’t seem to have a policy on how or why they do it, where they source materials from, who takes responsibility and what the costs are. All this whilst the demands of colour printing within their business are growing at a double digit rate. This has created a considerable business opportunity for print solutions providers who can provide cost effective colour print systems and services.

Executive Summary

This white paper is based on two studies which looked at the print industry from different perspectives. The first, by CRN’s sister title Computing, investigated printing costs from the IT buyer’s perspective in companies that typically print around 10,000 pages per month. The second study, by CRN, focused on the market dynamics of the channel.

This paper will argue that there is a significant gap to be filled in the UK market and that VARs who grasp the innovative new products available in colour printing can make revenues from existing customers and win new ones. The colour printing market is growing at 16% a year and VARs are faced with an end user audience dissatisfied and frustrated with the demands of escalating colour printing. This paper will show a considerable business opportunity.

The studies conducted by both Computing and CRN tell a story of mismanagement, lost revenue and new opportunity. Computing quizzed a sample of companies with a typical print output of 10,000 pages per month. CRN studied 232 decision makers in a variety of industries, of which 71.6% were VARs. Four main issues stand out. 

The first is cost to end users. Incredibly, nearly half of all companies studied (44%) do not know how much they pay for colour printing and equally as many want help to rationalize costs. Meanwhile, the channel study indicates a massive lost opportunity for VARs to provide solutions. A staggering 64% of customers are frustrated with their current colour print solution, says the Computing survey. Furthermore, a high initial purchase cost is less of a problem to customers than high running costs, waste, reliability and pollutants. VARs who understand this issue and look at the right product set can therefore offer a printing solution for a genuine end user need.

Canon White Paper: Canon imageRUNNER ADVANCE Security

Section 1 — Introduction

“If you look at these machines as just copiers or printers, you first wonder if you really need security. Then you realize conventional office equipment now incorporates significant technology advances and capabilities that make all documents an integrated part of a corporate network that also involves the Intranet and Internet. Government agencies, corporations and non-profits are increasingly transitioning from traditional stand-alone machines to devices that integrate these functions and link them to corporate networks, raising a whole new era of information management and security issues.

Our development of features within Canon imageRUNNER ADVANCE systems are designed to help prevent data loss, help protect against unwanted device infiltration and help keep information from being compromised.”

—Dennis Amorosano, Sr. Director
    Solutions Marketing & Business Support, Canon U.S.A., Inc.

As the marketplace has evolved, the technology associated with office equipment continues to develop at an ever-increasing pace. Over the last several years alone, traditional office equipment has leapfrogged in technology, expanding its functional capabilities, while at the same time becoming an integral part of the corporate network and the Internet. As a result, a new level of security awareness has become imperative. 

Canon’s attention to emerging market trends and details surrounding customer security requirements has driven the development of features within imageRUNNER ADVANCE systems, which has been designed to help thwart data loss and the potential threats posed by hackers.

Linked Data Connecting and Exploiting Big Data

Big data is a term that has risen to prominence describing data that exceeds the processing capacity of conventional database systems. With many solutions entering the marketplace it’s all too easy to focus on the technology that allows big data processing for real-time business analytics and yet to lose sight of the long-term goal of integrating many data sources to provide even potential.

This paper has been written for Chief Technology Officers and senior architects in order to set out some of the challenges that big data solutions may bring and to suggest one approach that Fujitsu feels has the potential to provide particular value – the use of linked data to integrate data sources and better enable the exploitation of data to meet the challenges of the business, namely an expectation of near real-time business intelligence, free from the technology limitations that are imposed by a particular database structure.

The paper explains the concept of big data before examining the various approaches taken to data management in an enterprise IT context, explaining why each approach presents its own challenges. Some readers may wish to skip this section of the report and move straight to page 8, which examines the functions that a big data solution must perform, before the paper considers the related concept of linked data and its potential to act as a unifying technology, along with the associated architectural patterns. We then examine the integration of big data and linked data within an organisation, including the challenges that need to be addressed before providing a view of the future of data, summary and conclusions.

Throughout the paper, extensive reference is made to a variety of third party and Fujitsu resources that have been used.


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