Nuance Named #1 Vendor for End-to-End Clinical Documentation Improvement (CDI) in Black Book Ranking

BURLINGTON, Mass., July 22, 2014 – Nuance Communications, Inc., (NASDAQ: NUAN) announced today that it was named the #1 vendor for end-to-end clinical documentation improvement (CDI) services in the 2014 Black Book financial software and services survey. Black Book™ honors top-performing vendors based on client experience and customer satisfaction derived from interviews with 2,600 hospital CFOs, CIOs, business and financial staff.

The Nuance Clintegrity 360 | CDI platform, which was ranked the highest CDI program today, draws on more than 20 years of clinical documentation expertise from Nuance’s J.A. Thomas & Associates (JATA). This arms providers with advanced technologies and services that improve the accuracy and efficiency of clinical documentation starting at the point of care to ensure the integrity of patient information for both clinical and business processes.


Infirmary Health Achieves Rapid Physician Adoption of its EHR using Nuance Cloud-Based Speech Recognition

BURLINGTON, Mass., – July 10, 2014 – Nuance Communications, Inc., announced today that Infirmary Health has achieved rapid success deploying Nuance clinical speech recognition technology embedded within Epic’s apps, which simplifies how physicians enter clinical information on mobile devices. Infirmary Health provides care for more than 100,000 patients annually across multiple hospitals and clinics in Alabama and has found Nuance’s voice-enabled clinical documentation speeds physician workflows on smartphones and tablets, expands productivity beyond the desktop, and expedites the creation of patient information directly within EHRs – critical components of delivering quality patient care.

Looking to support physicians and drive quality patient care, Infirmary Health provided Epic’s Haiku and Canto apps, which use Nuance’s clinical speech recognition, to a pilot group of clinicians at its largest hospital, Mobile Infirmary. Most physicians are accustomed to dictating patient notes, so choosing an intuitive mobile solution that leverages Nuance’s cloud-based platform provided a familiar user experience that required no voice training and minimal clinician education, helping to drive adoption.


Nuance and TRUSTID Partner to Help Contact Centers Streamline Customer Authentication and Fight Fraud

BURLINGTON, Mass., – July 10, 2014 – Nuance Communications, Inc., today announced that it has partnered with TRUSTID, Inc., a leader in contact center authentication technology, to help contact centers streamline customer authentication and fight fraud at the same time.

Nuance voice biometrics detects the unique characteristics of a person’s voice to create a voiceprint, which is used within contact centers to confirm a customer’s identity – simply from their conversation with a contact center agent. As a result, a growing number of contact centers are replacing intrusive and time-consuming security questions – mother’s maiden name, where you went to high school, and so on – with Nuance voice biometrics-based systems.


Domino’s Pizza® Continues as Technology Trailblazer, Launches Voice Ordering for its iPhone® and Android™ Apps

ANN ARBOR, Mich., – June 16, 2014 – Domino's Pizza (NYSE: DPZ), the recognized world leader in pizza delivery, continues to advance technology. In conjunction with Nuance Communications (NASDAQ: NUAN), Domino’s is launching voice ordering for its iPhone and Android apps.

“There will be a day where typing on keyboards or with thumbs on mobile devices will come to a close; we want to be the ones who continue to advance the technology experience – hand-in-hand with our customers,” said Patrick Doyle, Domino’s Pizza president and CEO. “Our mobile app users who are a part of this launch are truly helping set the foundation for the innovations of today, that will soon enough become the standards of tomorrow.”


Nuance PowerShare Network Unveiled for Cloud-Based Medical Imaging and Report Exchange

BURLINGTON, Mass., – April 17, 2014 – Nuance Communications, Inc. (NASDAQ: NUAN) announced today the immediate availability of Nuance PowerShare™ Network, the industry’s largest cloud-based network for securely connecting physicians, patients, government agencies, specialty medical societies and others to share essential medical images and reports as simply as people exchange information using social networks. Nuance PowerShare Network promotes informed and connected physicians and patients who can instantly view, share and collaborate while addressing patients’ healthcare needs.

“Organizations are being tasked to communicate efficiently both in and out of their networks to provide clinical insight to physicians beyond one person or office to a much broader team involved in the continuum of care,” said Keith Dreyer, DO, PhD, FACR, vice chairman of radiology at Massachusetts General Hospital and Chair of the American College of Radiology (ACR) IT and Informatics Committee. “Nuance PowerShare Network addresses the information sharing challenge physicians face today with a network that supports things we’ve dreamed of doing for years,” he adds.


Nuance Power PDF Frees Organizations from the Compromises of Traditional PDF Solutions

BURLINGTON, Mass., – April 2, 2014 – Nuance Communications, Inc. (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced Nuance Power PDF, which offers the PDF software features that business users need to be productive at a price that supports deployment across the entire enterprise. Power PDF delivers high performance, an intuitive user experience, and value, freeing users from the compromises of traditional PDF applications.

To see a demonstration of the new features and benefits of Power PDF, and learn more about Nuance’s Document Imaging division view the Power PDF on-demand broadcast available now.

With Power PDF, business users get all the tools they need to create, manage, share, and secure PDF files plus additional features only available from Nuance for document conversion, search, connectivity and more. Power PDF has powerful features to accurately convert PDFs to editable Microsoft Office® documents, combine and assemble documents from many sources into a single PDF, and collaborate on PDF files with a powerful toolset.


Nuance’s Dragon Mobile Assistant Debuts Voice Biometric Technology

Burlington, Mass. – April 1, 2014 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Mobile Assistant app, available free to consumers on Android, now features Nuance Voiceprint biometric technology as well as an enhanced web experience and full landscape support. The intelligent, hands-free experience of Dragon Mobile Assistant just got even smarter – and much more personal.

Dragon Mobile Assistant already offers a unique and comprehensive suite of proactive features that keep users organized, productive and connected. Now, with voice biometric technology, users can use their individual voiceprint so Dragon Mobile Assistant recognizes and responds to them – and only them – providing a truly personal experience. Further, mobile device users can use their voice to awaken their device and give it a command in one shot, even if Dragon Mobile Assistant is only in the background, or the phone is locked or asleep.


Canon U.S.A., Inc. Now Offering Nuance eCopy ShareScan v5.2 Featuring the eMail and Folder Watching Service

MELVILLE, N.Y.--(BUSINESS WIRE)-- Canon U.S.A., Inc., a leader in digital imaging solutions, announces the availability of Nuance eCopy® ShareScan® v5.2, which includes a new eMail and Folder Watching Service. Utilizing the processing power of ShareScan, Canon imageRUNNER and imageRUNNER ADVANCE users can further optimize their business systems by simplifying electronic workflows, and improving productivity through the new eMail and Folder Watching Service. This new service extends image and document capture capabilities to a wider variety of devices, including mobile devices.

“Nuance’s eCopy ShareScan is an important piece of Canon’s diverse software offerings and capabilities,” said Sam Yoshida vice president and general manager, Marketing, Business Imaging Solutions Group, Canon U.S.A. “With ShareScan v5.2, the addition of the new eMail and Folder Watching Service can truly optimize bus

Nuance Hosts Boston Panel Discussion: What Will Make Technology Work for Physicians and Patients?

BURLINGTON, Mass., – March 19, 2014 – Nuance Communications, Inc. is gathering key healthcare leaders for a panel discussion to address current physician frustrations with technology and explore what needs to change to bring physicians back to the art of medicine and to patients.


  • John D. Halamka, MD, MS, CIO of Beth Israel Deaconess Medical Center
  • Steven J. Stack, MD, past chair of the American Medical Association (AMA); served on multiple federal advisory groups for ONC on HIT, practicing emergency physician
  • Keith Dreyer, DO, PhD, FACR, Vice Chairman of Department of Radiology, Massachusetts General Hospital
  • Adam Landman, MD, MS, MIS, MHS, CMIO, Health Information and Integration at Brigham and Women's Hospital
  • Moderator: Paul Weygandt, MD, JD, MPH, MBA, CCS, CPE, Vice President of Physician Services, Nuance Communications

Leaders from Top Brands Drive Customer Service Innovations at the 2014 Outbound Customer Experience Summit in Palm Springs

Palm Springs, CA., – March 11, 2014 – Nuance Communications, Inc., today announced that it is hosting over 100 customer service professionals across leading brands at the Outbound Customer Experience Summit, from March 10-12, 2014 in Palm Springs, CA. The event will showcase the state-of-the-art in customer service, including solutions that combine proactive outbound messaging with intelligent inbound service, and personalized communications with virtual assistant engagement. These solutions enhance customer satisfaction, while at the same time delivering significant cost savings to the Enterprise.

The event provides the industry with an understanding of best-in-class solutions being deployed today, and also provides an understanding of consumer and technology trends that are becoming important for tomorrow. Highlights of the event include:



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