By Marlene Orr, Senior Analyst, Printers/A4 MFPs, October 18, 2013
When deciding on what device to purchase, users must consider multiple aspects of performance: reliability, productivity, image quality, ease of use, toner yields and cost of ownership, to name just a few. When considering ease of use, ease of programming print and copy jobs is just one factor of many. Another factor to consider is how much time users will have to spend interacting with the device for procedures such as changing supplies. One might think that something as mundane as changing toner or ink couldn’t possibly vary that much from one device to another. But in the research conducted for our extensive White Paper on the HP Officejet Pro X576dw versus laser products, BLI found the results to be quite surprising: For printing 60,000 impressions, the range from the fewest to the most interventions for small workgroup laser models varied by more than 50 interventions! While you’ll have to read our White Paper to get the full results, we can share some key highlights here.