Lexmark

Lexmark Business Products Workarounds and Fixes for Windows XP SP2

CaptureIntroduction
The Microsoft Windows XP Service Pack 2 presents an impact to specific functions in a portion of LexmarkTM software. This white paper details the known fixes to enable adopters of this service pack to workaround issues uncovered in the field for supported PS&SD software.

With Windows XP Service Pack 2, the Windows Firewall (previously called the “Internet Configuration Firewall”) adds multiple security restrictions in the Windows registry, and is enabled by default. Many of the functions described in this White Paper deal with firewall issues, as the new Windows Firewall will prevent many of the Lexmark software components from communicating properly with network-connected devices.

For more information about the new Windows XP Service Pack 2, visit the Microsoft informational Web page:
http://www.microsoft.com/windowsxp/sp2/default.mspx

General Issues
The following are upgrade issues that will affect Lexmark customers when upgrading to Windows XP SP2.

Lexmark to Participate in Goldman Sachs Technology and Internet Conference 2011

<p>Lexmark International, Inc. (NYSE: LXK) announced today that John Gamble, executive vice president and chief financial officer, will participate the Goldman Sachs Technology &amp; Internet Conference 2011 in San Francisco, California, on Wednesday, February 16, 2011.</p>

Tags: 

Taylor Helps Lexmark Slash Scheduling Effort

CaptureBusiness Drivers
A year ago when Tonya McQueen sat down on Tuesday morning to develop a schedule for the coming week’s laser printer toner production at Lexmark’s Boulder, Colorado plant, she knew she’d miss dinner. Preparing a one week schedule for review in the plant’s Wednesday production meeting meant at least twelve to sixteen hours of grinding manual labor to generate a draft schedule that would then be reworked in the next day’s production planning meeting.

To make matters worse, the production meeting would then consume at least half a day, followed by several more hours of changes before a final schedule could be distributed. All that work and production scheduling wasn’t even McQueen’s major job. As production supervisor, she was really responsible for overseeing production of more than 5 million pounds of printer toner every year.

Perhaps her only consolation was that her colleague, printer cartridge production supervisor Richard Engelmann, had to endure the same routine to generate his half of the plant’s weekly schedule.

McQueen and Engelmann tried delegating the scheduling tasks, but couldn’t find anyone who knew the product lines and production processes well enough to make the right decisions. Hiring assistants only meant that two more people were subjected to the same grind, with the same outcome. Finally, as part of a Lexmark corporate initiative, they began
to look for a way to automate the scheduling process.

BLI Selects Lexmark Markvision Enterprise as a Winter 2011 Pick Award Winner

<p>Buyers Laboratory Inc. (BLI), the world’s leading independent evaluator of document imaging products and solutions, announced its Winter 2011 “Pick” winners honoring outstanding document imaging software solutions. BLI’s prestigious “Pick” awards acknowledge the top-performing solutions evaluated in BLI's lab during the previous six months. Lexmark’s Markvision Enterprise 1.0 has been selected as <em>Outstanding Network Device Management Solution</em> by the editors at BLI.</p> <p>“Keeping MFPs and printers operational is critical to worker productivity, but monitoring and managing a fleet of devices can be time consuming,” said BLI Managing Editor Daria Hoffman. “Lexmark Markvision Enterprise takes the guesswork out of troubleshooting devices, allowing help-desk and other IT personnel to quickly see which need attention and letting them correct problems remotely.”</p>

Tags: 

Lexmark Enters the Small Business Market, with Telemarketing Help from Datacom

CaptureIntroduction
Lexmark International is a developer, manufacturer and supplier of printing and imaging solutions for offices and homes. The company’s products include laser printers, inkjet printers, multifunction devices and associated supplies, services and solutions.

Lexmark aims to makes it easier for businesses and consumers to move information between the digital and paper worlds.

In Australia, Lexmark is very successful in the consumer and enterprise markets, but in late 2007 identified small businesses as a market in which it could improve its performance.

Datacom was able to meet Lexmark’s lead generation needs with its telemarketing offering, enabling a new dialogue between Lexmark and the small business market, delivering an exceptional branded experience to a new target audience through a dedicated and engaged team of sales and marketing specialist.

The injection of a telemarketing force meant a business transformation for Lexmark and their resellers. Datacom aligned people, systems and processes to maximise their business intelligence data and ensure the contact to Lexmark customers is flawless. Datacom believes customer service is not just about taking calls.

The innovative recommendations provided a platform to partner with Lexmark and adapt their business processes and systems…all of which drives efficiency, performance and customer satisfaction.

HP, Lexmark and Sharp Color A4 MFPs Put to the Test A Look at How They Compete on Paper

<p><i>By <a href="http://www.buyerslab.com/news/viewarticle.asp?article=70715">Marlene Orr</a>, Senior Printer Analyst, November 8, 2010</i></p> <p>In the past month or so, HP, Lexmark and Sharp have announced letter/legal-size (A4) color models in the all-important 40- to 50-ppm speed range. Targeted to mid-size and large workgroups, these models are designed for users who don’t need ledger-size (A3) output, but still want the robust functionality of a traditional MFP. While certainly priced lower than A3 color models in this speed range, these new offerings don’t skimp on features. The Lexmark and Sharp models are currently in BLI’s lab for testing and test reports will be available in the coming months, while the HP model is scheduled to arrive in late November.&#160; Here’s a sneak preview of how these models stack up.</p> <p>Size Matters: Packing A3 Functionality into an A4 Footprint</p> <p>Clearly, the A3 and A4 MFP categories have been converging since HP’s introduction of the game-changing 4345 MFP series in late 2004, with HP claiming this new category of product would “turn the copier industry on its head.” While its impact may not have been that drastic, the industry has certainly taken notice, and so have customers, realizing that traditional A3 copiers are not the only MFP options available. This A4 trend continues upward as smaller footprints, faster speeds, lower price tags and advanced functionality have allowed letter/legal-size, or “printer-based,” products to gain traction as viable replacements for single-function printers and, to a much lesser extent, older A3 copier-based devices. Each of the three competitors brings something new to the table, with two models replacing key models and the third acting as a new addition to the line.</p>

HP, Lexmark and Sharp Color A4 MFPs Put to the Test A Look at How They Compete on Paper

<p><i>By <a href="http://www.buyerslab.com/news/viewarticle.asp?article=70715">Marlene Orr</a>, Senior Printer Analyst, November 8, 2010</i></p> <p>In the past month or so, HP, Lexmark and Sharp have announced letter/legal-size (A4) color models in the all-important 40- to 50-ppm speed range. Targeted to mid-size and large workgroups, these models are designed for users who don’t need ledger-size (A3) output, but still want the robust functionality of a traditional MFP. While certainly priced lower than A3 color models in this speed range, these new offerings don’t skimp on features. The Lexmark and Sharp models are currently in BLI’s lab for testing and test reports will be available in the coming months, while the HP model is scheduled to arrive in late November.&#160; Here’s a sneak preview of how these models stack up.</p> <p>Size Matters: Packing A3 Functionality into an A4 Footprint</p> <p>Clearly, the A3 and A4 MFP categories have been converging since HP’s introduction of the game-changing 4345 MFP series in late 2004, with HP claiming this new category of product would “turn the copier industry on its head.” While its impact may not have been that drastic, the industry has certainly taken notice, and so have customers, realizing that traditional A3 copiers are not the only MFP options available. This A4 trend continues upward as smaller footprints, faster speeds, lower price tags and advanced functionality have allowed letter/legal-size, or “printer-based,” products to gain traction as viable replacements for single-function printers and, to a much lesser extent, older A3 copier-based devices. Each of the three competitors brings something new to the table, with two models replacing key models and the third acting as a new addition to the line.</p>

BERTL Announces Winners of the Fall 2010 BERTL's Best Awards!

FAIRFIELD, NJ - November 5, 2010 -  BERTL, Inc. a leading independent testing laboratory for imaging devices and workflow solutions, is pleased to announce the winners of the BERTL's Best Fall 2010 Awards.

BERTL's Best Awards recognize individual devices, software, management utilities, and entire product lines. BERTL's analysts review current product lines and new product introductions to identify the select group of devices and software that stand apart from the others.

BERTL combines its wide-ranging knowledge of the competitive landscape and contact with buyers about their product and supplier experiences to identify worthy products. BERTL analyzes network management utilities, concurrency and contention, print and copy productivity, image quality, return on investment, competitive advantages, accessibility, design and build quality, standard functions, modularity of design and upgrade path, installation, and more.

Lexmark Invites Third-Party Developers to Build All-in-One Printer Apps

<p>Today from the <a href="http://max.adobe.com/">Adobe MAX</a> conference, Lexmark International, Inc. (NYSE: LXK) is calling on third-party developers to expand the company's offering of all-in-one (AIO) printer-based applications for small and medium businesses (SMBs) and to publish them on Lexmark's SmartSolutions Center, for users to download to their Lexmark AIOs. SmartSolutions are increasingly popular among business users looking to save time and money.</p> <p>&quot;Last year, Lexmark introduced three AIOs that let small business customers take their devices way beyond printing by enabling them to download and customize cloud-based and other applications, which we call SmartSolutions, that save them time and money,&quot; said Paul Rooke, Lexmark executive vice president and president of its Imaging Solutions Division. “By opening our SDK to developers, Lexmark can build and provide a more dynamic and robust library of SmartSolutions to enable customers to better manage the constant flow and mix of hardcopy and digital content that co-exists in today's modern office.&quot;</p>

Tags: 

Lexmark Genesis: The Industry's First Inkjet AIO to Deliver Speed, Style and SmartSolutions

<p>Last year, Lexmark introduced a line of inkjet AIOs that delivered powerful and robust printing technology designed for today's wireless, Web-connected workplace. The Lexmark Genesis, built on the same inkjet platform, extends the line and targets professionals, small business and home office customers who are looking for a device that has innovative technology, is highly productive and is also bold and stylish.</p> <p>&quot;From its unique, sleek upright design to the broad range of SmartSolutions, the Lexmark Genesis is truly an innovative, one-of-a-kind product in today's AIO market,&quot; said Paul Rooke, Lexmark executive vice president and president of its Imaging Solutions Division. &quot;Most importantly, after a quick and easy setup, busy professionals will immediately experience its time-saving instant preview, quick copies and unmatched speed when scanning content to the cloud.&quot;</p> <p>Through its built-in innovative Flash Scan camera technology, which boasts a 10-megapixel imaging sensor, the Lexmark Genesis allows for an instant preview on the 4.3-inch color touch screen. The Flash Scan technology also delivers blazing scanning speeds that enable the AIO to transfer a page from &quot;document to digital&quot; in as few as three seconds<sup>1</sup>.</p>

Tags: 

Pages

Subscribe to RSS - Lexmark