Editorials

Is your organization wasting 10% of it salary bill searching for information?

<p>A new report by Datamonitor argues that many organizations waste 10% of their staff costs because employees can not find the right information to do their jobs. Over 50% of staff costs are now for employees performing “information work”. But the employees are suffering from both information overload and information underload, and as a result they spend up to 25% of their day searching for the right information. Datamonitor argues that this why some organizations could be frittering away as much as 10% of their staff costs on wasted effort.

The Trouble with Ink Jets

<p><a href="http://www.officeproductnews.net/files/iStock_000000173198Medium.jpg"><img title="Minolta DSC" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="260" alt="Minolta DSC" src="http://www.officeproductnews.net/files/iStock_000000173198Medium_thumb.jpg" width="200" align="left" border="0" /></a> My last couple blogs have been about the unseen costs of printing and the benefits of color. So how can you responsibly incorporate color printing into your business plan without running up costs?</p> <p><b>1. </b><b>Reduce Use of Ink Jet Printers</b></p> <p>Inexpensive to purchase, inkjet printers are actually the most expensive color output devices to operate. This goes hand-in-hand with office supply stores advertisements focusing on their high profit ink jet cartridges. While convenient for small home office print jobs, ink jet printers become inefficient, slow and costly when running lengthy full color documents.</p> <p><b>2. </b><b>Cut back on Unnecessary Background Color </b></p> <p>Documents with solid color backgrounds use significantly more toner and increase the cost of printing. Instead, use bright colors on a white background. Your handouts will be easier to read and look more professional.</p>

Get Dirty with Color

<h5> Studies have shown that as much as 60% of consumers decide to purchase a new product based on its color rather than quality, workmanship or price guarantee.<a href="http://www.officeproductnews.net/files/ColoredPencils1Lg.jpg"><img title="Colored Pencils1-Lg" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 20px 0px 0px; border-left: 0px; border-bottom: 0px" height="129" alt="Colored Pencils1-Lg" src="http://www.officeproductnews.net/files/ColoredPencils1Lg_thumb.jpg" width="129" align="right" border="0" /></a></h5> <p>It makes sense then that color should be included within proposals and marketing statements.</p> <p>Here are some practical ideas to include color in your proposals and improve your sales effectiveness. </p> <p><b>Put the client’s logo on your proposal. </b>Make sure the client’s logo is larger than your own. <br /><b>Incorporate the client’s colors throughout the proposal. </b>This keeps the document familiar.</p>

What’s color got to do with it?

<p>In today’s competitive business environment, it is critical to get the highest possible return from customer communications like invoices, proposals and marketing materials.</p> <p>Recent research indicates that using color and graphics in written communication boosts interest, enhances retention, improves comprehension and persuades more easily.</p> <p>Neurological and psychological research has shown that the impact of color is significant and largely unconscious. Studies have shown that as much as 60% of consumers decide to purchase a new product based on its color rather than quality, workmanship or price guarantee. </p> <p>The results of the study, found in <i>The Definitive Guide to Office Color Printing</i> by Don Jones, revealed the following powerful benefits of communicating with color:</p>

Appeal For Color Wide-Format Devices Broadens In Office Environments

<p>April 14, 2009 - Color wide-format devices aren’t just for graphic arts departments anymore. They are increasingly moving into offices, whether it’s the human resources department or a city’s planning department, as well as classrooms. Greatly contributing to this move is that these devices have become much easier to use. In fact, they are just as easy to use as your desktop printer, said Joe Tischner, BLI’s wide-format test specialist. To provide buyers with an overview of color wide-format devices, BLI published a report, “Make Way for Color Wide Format: Appeal Broadens to Office Environments,” for which we spoke with representatives from the top three manufacturers of these products—Canon, Epson and HP. Following are excerpts from the report.</p> <p><b></b></p> <p>Market Increase</p> <p><b></b></p> <p>Generally speaking, devices that output documents 13 inches or wider are considered wide format. More than 80 percent of wide-format devices shipped are color devices, according to Tim Greene, director of InfoTrends’ wide-format printing and jetting technology opportunities consulting services. In terms of volume output, however, monochrome dominates. In fact, of the 50 billion square feet of wide-format prints produced, monochrome accounts for two-thirds and color accounts for one-third of the volume.</p> <p>Of the three types of ink wide-format devices, aqueous models, which use water-based inks that contain dyes or pigments and are most often used in office environments, account for 74 percent of the installed base, while devices that use solvent inks account for 24 percent of the installed base and those employing UV-curable inks make up 2 percent of the installed base.</p> <p>Aqueous printers are typically used in office environments because they are less expensive than devices that employ solvent and UV-curable inks and are easier to use, said Greene. In addition, unlike solvent devices, aqueous devices do not emit an odor. Furthermore, office users are less prone to need the durable prints required for outside use. The only negative aspect of using aqueous devices, said Greene, is that they have the highest running cost of the group.</p>

Vendors Quietly Announce New Scanners At Subdued AIIM Show

<p><i>By <a href="http://www.buyerslab.com/news/viewarticle.asp?article=54770">Lisa Reider</a>, Research Editor, April 10, 2009</i></p> <p>Last week, Philadelphia was home to some of the top document imaging vendors and software developers in the country with the hosting of the AIIM/On Demand International Exposition and Conference. </p> <p>Although fewer vendors participated this year than last year, and a few of those who did attend demonstrated their wares in private meeting rooms rather than on the show floor, economic woes did not diminish the number of scanner product announcements. And many of the announcements this year were targeted more toward professional-level document imaging customers, which is in contrast of the lower-end scanners that dominated last year’s newcomers. Indeed, this year’s AIIM Expo showcased the recently launched Canon imageFORMULA DR-7090C, BÖWE BELL + HOWELL Ngenuity series and a sneak peek at upcoming high-end scanner offerings from Canon, Panasonic and HP. </p> <p>Another trend evident at the show was first seen in the MFP market—the ability to integrate devices with third-party solutions. While Canon showcased its new eCopy-compatible ScanFront 220e, Fujitsu touted its fi-6010N iScanner’s ability to integrate with a wide range of solutions with the help of its software development kit option—a first of its kind in the industry, according to Fujitsu—that allows software developers who purchase the SDK option to leverage the fi-6010N’s full functionality. HP offers a similar SDK bundle for its networked scanners, but only to members of its solutions developer program. Although Kodak was not present at the show, its new Scan Station 500 could be seen integrated with various third-party solutions at software vendor booths as well. This new trend gives customers nearly anything they may need for scanning directly from the scanner’s control panel. </p> <p>Following is a look at the new and improved product offerings from some of the top scanner vendors at the show. </p> <p>BÖWE BELL + HOWELL </p> <p><img style="display: inline; margin: 0px 10px 0px 0px" alt="BÖWE BELL + HOWELL Ngenuity 9150" src="http://www.buyerslab.com/bliEmail/images/2009/Bowe-Bell-Howell-Ngenuity-... align="left" /></p> <p>BÖWE BELL + HOWELL Ngenuity 9150 </p> <p>Although BÖWE BELL + HOWELL was one of the vendors with a meeting room instead of a booth this year, its new Ngenuity series was available for demonstration. Launched in early March, the Ngenuity 9150/9125/9090 series is one of the most robust production scanners available. With the ability to scan documents up to 219 yards in length and from 7- to 320-lb. bond (up to 0.070&quot; thick) in weight, this series accommodates the widest range of documents in its class, according to the company. </p>

Kofax Rolls Out Major Upgrades To Document Exchange Server And Transformation Modules

<p><i>By <a href="http://www.buyerslab.com/news/viewarticle.asp?article=54416">Jamie Bsales</a>, Associate Editor, March 31, 2009</i></p> <p>Kofax plc developers have been hard at work, readying major releases of two of the company’s document solutions. Last month, the company unveiled version 2.0 of its Kofax Document Exchange Server, aimed at enterprises looking for a robust business process automation platform for document-intensive workflows. Then in late March Kofax announced the availability of version 4.0 of its Kofax Transformation Modules, for the transactional capture market.</p> <p>Improved Usability And Administration</p> <p>Enhancements to Document Exchange Server (DES) include a more user-friendly interface and streamlined functionality, making the software even more accessible to a wider range of users. As before, the DES platform extends back-office capture abilities to front-office users: Rather than shuttling paper documents to a central reprographic department (CRD) or dedicated production scanner for batch processing, employees can capture documents in the front office (where they originate) via standard MFPs and scanners. </p> <p>Kofax also claims DES 2.0 offers improved accuracy as documents are processed, as well as support for multiple languages. Administration improvements include support for LDAP and Active Directory to improve security and make it easier for administrators to add users to the system. The new version also lets customers use any TWAIN-compliant scanner to capture documents into DES. In addition, Kofax now offers a Web Services SDK (software development kit) to let customers or resellers create customized connectors from other input sources.</p> <p>“Kofax Document Exchange Server empowers front-office staff to easily initiate document-driven processes at a desktop scanner or MFP,” said Jim Nicol, executive vice president of products at Kofax. “This results in better, faster, less costly and more accurate document processing and allows employees to focus more time on vital customer-facing activities.”</p>

Omtool’s AccuRoute 2.3 Offers Enhanced Document Workflow For Paper And Electronic Files

<p><i>By <a href="http://www.buyerslab.com/news/viewarticle.asp?article=53683">Jamie Bsales</a>, Associate Editor - March 12, 2009</i></p> <p>Even in a down economy, document capture and workflow solutions continue to be a draw thanks to their near-immediate return on investment. By streamlining business processes into electronic workflows, companies quickly see a boost in the productivity of their knowledge workers, who no longer have to waste valuable time with inefficient manual processes. As a bonus, replacing paper-based workflows with electronic ones can also reduce paper and toner/ink usage. </p> <p>One of the latest entries in this growing market is Omtool AccuRoute 2.3, an update of the company’s popular data-capture platform. This new version of AccuRoute provides organizations of every size with a solution that enables distributed document capture with enterprise-class manageability, reliability, scalability, security, auditing and tracking. </p> <p>As with previous versions of the software, AccuRoute 2.3 captures, converts, and distributes both paper and electronic documents and routes them through the proper channels of the organization. Hard-copy documents can be captured via virtually any network-connected scan device and converted to a wide variety of file formats, then distributed via e-mail, fax, and content management systems. </p> <p>Enhancements in version 2.3 include easier installation, setup and configuration, Omtool reports, along with Microsoft Vista support. There’s also the new AccuRoute Web Client for browser-based access to the system, which is ideal for remote and mobile workers. In addition, AccuRoute 2.3’s XML Store Connector can export documents (and their associated metadata) in XML format for importing into any application that can utilize XML-format data, such as Website creation tools. </p>

Xerox Tries to Go Beyond Copiers

By WILLIAM M. BULKELEY

With sales of printers and copiers slumping and businesses looking for new ways to save money, Xerox Corp. and its rivals are changing their sales pitch.

For decades, Xerox and others built their businesses by pushing companies to buy more office machines and supplying pricey ink and toner. But increasingly these vendors are now advising big customers to reduce their number of machines and find ways to cut printing costs.

"That sounds like a strange way for a manufacturer to make money," concedes Stephen Cronin, president of Xerox's global-services business.

Xerox, Hewlett-Packard Co. and others say they are seeing strong demand for consulting services that show companies how to eliminate desktop printers and force workers to share multifunction devices that copy, print and fax. The vendors say such moves can reduce printing costs up to 30%.

[Xerox is pushing its services, which reached $3.5 billion in sales last year.]

Associated Press

Xerox's services business reached $3.5 billion in sales last year.

The printing companies want to entice clients to sign up for exclusive contracts, allowing them to replace machines made by rivals and thus provide all printing supplies. In some cases, clients let a single supplier manage the whole system for a monthly fee.

The business, known as managed-print services, is "all about controlling the fleet" of document-producing machines, says Ed Crowley, president of Photizo Group in Lexington, Ky., which tracks the print-consulting market. He estimates revenue from managed-print services will jump 36% this year to $15.7 billion.

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