Case Studies

DocuLex Perfects Property Management in Paradise

<p><a href="http://www.officeproductnews.net/files/Property_mgmt.pdf" target="_blank"><img title="DocuLex Perfects Property Management in Paradise" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="216" alt="DocuLex Perfects Property Management in Paradise" src="http://www.officeproductnews.net/files/image_3_57.png" width="170" align="left" border="0" /></a> For more than ten years, Anna Maria Gulf Coast Rentals has been serving the beautiful Florida Gulf Coast, offering the largest selection of premier rental properties on Anna Maria Island, Perico Island, Bradenton Beach and west Manatee County. Anna Maria Gulf Coast Rentals (AMGCR) provides every type of accommodation from one-bedroom efficiencies to 5 bedroom luxury homes and villas, year-round or for holiday getaways.</p> <p>As a vacation rental company, AMGCR manages over 30 annual properties and over 300 seasonal properties throughout the Florida barrier islands for almost as many owners scattered across the globe. Each of these property owners requires a monthly statement on their property, including copies of income, upcoming reservations, maintenance work performed and any other documentation related to their property for that month.</p> <p>Traditional mail was just not working. Copies, copies and more copies. Envelopes being stuffed, postage and TIME. Things could get lost in the mail and there were lag times in delivery, especially internationally. Between one person and one part time assistant, the cost in materials and resources was overwhelming. </p> <p>Said Jennifer Coburn, General Manager of AMGCR, “We take pride in our superior customer service, and decided that we needed an additional edge over our competition, which still frequently uses the “traditional” method of deploying statements and supporting documentation to customers – on paper.”</p> <p>Through Ricoh Corporation, one of the leading manufacturers of digital office copiers and multi-function peripherals, Jennifer learned that AMGCR could combine their newly purchased Ricoh 2232C digital office copier with DocuLex’s Goby Capture software package to fully automate the entire capture, file management and delivery process.</p> <p>Goby Capture software from DocuLex provides convenient scanning, indexing, archiving and document delivery capabilities. As a component of Goby, AMGCR uses the Goby Profiler to catalog scanned documents with custom index metadata and custom file names. In this instance, a barcoded sheet is added to the stack of owner documents to be scanned for that month. The barcode includes information on whether the property is annual or seasonal, owner name, month, year and any other pertinent information. The next component of Goby, Goby Monitor, working on their server, then grabs the scanned image files, OCR’s them and electronically files a fully searchable PDF according to the barcode specifications.</p>

Upper Deerfield, NJ, is using Laserfiche to streamline operations and maximize limited resources

<p>In order to minimize budgetary costs for taxpayers, local governments are forever searching for more creative and efficient ways to streamline operations. Toward that end, Upper Deerfield Township has turned to document management software to build a government database that’s turning its government paperwork into electronic images and its government staff into some of the most productive in New Jersey, according to one expert who knows a little about local government.</p> <p>Earl Babb is a regional representative for General Code, one of the largest publishers of municipal law books in the country. Babb sold the new software system to Upper Deerfield and admits he’s hardly impartial. Still, Babb has worked with numerous New Jersey governments and he says Upper Deerfield taxpayers are getting more bang for their buck out of Town Hall than many of their neighbors in surrounding communities.</p>

Krispy Kreme Nevada: EDM System Contributes to Doughnut Makers Success

<p><a href="http://www.officeproductnews.net/files/Krispy Kreme.pdf" target="_blank"><img title="Krispy Kreme Nevada" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="222" alt="Krispy Kreme Nevada" src="http://www.officeproductnews.net/files/image_3_56.png" width="170" align="left" border="0" /></a> Famous doughnut maker, Krispy Kreme, is using DocuWare to improve the accessibility and security of accounts payable, accounts receivable and human resource documents. Productivity has increased, A/R collection times have improved and accounting information is securely stored, ready for future access, when needed. Additionally, store managers will have online self-serve access to selected HR documents.</p> <p>Founded in 1937, Krispy Kreme Doughnuts has grown from a small one-man operation to an international chain of stores. The Krispy Kreme Nevada franchise operates 13 stores: eight in Nevada, three in Utah, and one in Idaho, Montana and Wyoming, selling the famous fresh, glazed doughnuts on a retail and wholesale basis. Owned by L&amp;L Enterprises, the franchise employs over 500 people.</p>

Managing Costs and Improving Customer Service

<p><a href="http://www.officeproductnews.net/files/Jupiter_Aluminum_tt_10-10-05.pdf" target="_blank"><img title="Managing Costs and Improving Customer Service" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="222" alt="Managing Costs and Improving Customer Service" src="http://www.officeproductnews.net/files/image_3_53.png" width="170" align="left" border="0" /></a> Aluminum coil producer Jupiter Aluminum is utilizing DocuWare to store customer orders and accounts payable information, speeding retrieval time and strengthening business relationships. DocuWare helps Jupiter exceed its customers’ expectations by providing the staff with the information they need to provide the very best service and value available in the marketplace.</p> <p>Founded in 1992, Jupiter Aluminum is a privately held producer of aluminum coil, dedicated to producing quality products that exceed their customers’ specifications. The company melts scrap metal and forms it into custom specified coiled sheets, which are used by Jupiter’s customers to produce building materials such as gutters, down spouts, vents and siding.</p> <p>As one of the low cost aluminum producers in the industry, Jupiter Aluminum differentiates itself by the quality of its product and its manufacturing flexibility. The company employs 210 people stationed between a warehouse in South Bend, a painting facility outside of Indianapolis, a mill in Hammond, Indiana, and corporate offices in Schiller Park, Illinois.</p>

Streamlining a School District’s Hiring Processes

<p><a href="http://www.officeproductnews.net/files/Independent_School_District_196.pdf" target="_blank"><img title="Streamlining a School District’s Hiring Processes" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="221" alt="Streamlining a School District’s Hiring Processes" src="http://www.officeproductnews.net/files/image_3_52.png" width="170" align="left" border="0" /></a> Thanks to DocuWare, Independent School District 196 has streamlined their hiring and other Human Resource functions. Applicant’s résumés are indexed and stored electronically allowing principals in any one of the district’s 31 campuses to search and review the applications online, ensuring that the right applicant is matched to the right position. This is one example how DocuWare, by improving a process, enables the district to make better use of their resources allowing them to focus on their core mission of education and helping students reach their full potential.</p> <p>Independent School District 196 is a state and nationally recognized K-12 public school district located in the south suburban Twin Cities, conveniently accessible to both Minneapolis and St. Paul, Minnesota. The 110 square mile school district serves more than 28,000 students enrolled in 31 schools and is one of the area’s largest employers, with more than 3,500 full and part-time employees and eight employee bargaining groups.</p>

Illinois Environmental Protection Agency: Helping Safeguard the Environment

<p><a href="http://www.officeproductnews.net/files/IL_EPA.pdf" target="_blank"><img title="Illinois Environmental Protection Agency" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="221" alt="Illinois Environmental Protection Agency" src="http://www.officeproductnews.net/files/image_3_48.png" width="170" align="left" border="0" /></a> Illinois Environmental Protection Agency implemented DocuWare in the Bureau of Land in order to share information with employees across the state in 13 different locations. The solution has allowed the agency to eliminate multiple archives, improve file integrity and significantly reduce document management and storage costs. Compliance with the Freedom of Information Act is much easier now that requested documents can be distributed on CD.</p> <p>Created in 1970, the Illinois Environmental Protection Agency (IEPA) safeguards the environmental quality of Illinois’ land, air and water in order to protect health, welfare, property and quality of life; all while balancing the social and economic needs of the state. The IEPA employs 1,200 people who work from either the headquarters’ office in Springfield or in one of nine field offices and three laboratories throughout the state.</p>

Fletcher Jones Mercedes-Benz: Better Information Access Improves Customer Service

Fletcher Jones Mercedes-Benz The largest Mercedes-Benz dealer in the USA, Fletcher Jones Mercedes-Benz (FJMB), is using DocuWare to store car sales documentation and repair orders. Improved access to information allows FJMB to provide superior customer service and simplify internal document management practices, all while reducing costs by over $40,000 annually.

Located in Newport Beach, California, Fletcher Jones Mercedes-Benz is the largest Mercedes-Benz dealership in the country. With 580 employees, the dealership sells upwards of 700 cars a month and services 440 cars a day! The dealership is devoted to the lasting satisfaction of Mercedes-Benz owners and the long-term maintenance of their automobiles.

County Government Streamlines Information

<p><a href="http://www.officeproductnews.net/files/Douglas_County.pdf" target="_blank"><img title="County Government Streamlines Information" style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="219" alt="County Government Streamlines Information" src="http://www.officeproductnews.net/files/image_3_42.png" width="170" align="left" border="0" /></a> Douglas County has significantly improved the time its employees have available to spend assisting residents, by dramatically reducing document storage and retrieval time. Implementing DocuWare has positioned the County to process more records without adding personnel, giving the County the flexibility to meet budget constraints and growing needs simultaneously. The ability to search the records within the database will allow the Juvenile Justice department to perform early intervention programs, the Health department to provide better medical care, the Sheriff’s department to identify crime trends and the Assessors department to provide better access to public information.</p> <p>Douglas County Oregon, population 100,000, is a rural county in the southwest corner of the state. The County’s IT department began looking for a document management system to better store 30 years of the Sheriff department’s case records. During their search, the County realized that a document management solution could be utilized as a research tool; therefore, the County expanded its focus and chose to implement DocuWare in the Sheriff’s department first and then expand the system to other departments.</p>

Corrigan Dispatch Company: Simultaneous Access to Information

Corrigan Dispatch Company CDC represents numerous U.S. companies that routinely import and export merchandise to and from Mexico. They coordinate and file the necessary documents with U.S. and Mexican customs agencies on behalf of their clients. In some cases, they will also temporarily handle and store the merchandise being shipped.

A family-owned firm, founded by Edward H. Corrigan in 1927, Corrigan Dispatch Company (CDC) handles all aspects of international trade from documentation and transportation arrangements, to handling cargo and storage for companies shipping products between the United States and Mexico. CDC has approximately 100 employees and four offices in Texas (Brownsville, Hidalgo/McAllen, Laredo and Del Rio). CDC imports and exports a broad assortment of cargo, from textiles, clothing, and construction equipment, to more fragile items that require special treatment like, electronic parts and equipment, chemicals, minerals and light machinery. CDC has companies such as Caterpillar, Warner-Lambert, and Pioneer among their customers.

Corsicana Bedding, Inc.: Mattress Manufacturer Rests Easy as Cash Flow Improves

<p><a href="http://www.officeproductnews.net/files/Corsicana_Bedding.pdf" target="_blank"><img title="Corsicana Bedding, Inc." style="border-right: 0px; border-top: 0px; display: inline; margin: 0px 10px 0px 0px; border-left: 0px; border-bottom: 0px" height="223" alt="Corsicana Bedding, Inc." src="http://www.officeproductnews.net/files/image_3_41.png" width="170" align="left" border="0" /></a> National mattress manufacturer, Corsicana Bedding, Inc., implemented DocuWare to manage proof of delivery documents. The results: lightning fast, secure, storage and access of information for a significant improvement in cash flow, a knowledge base available to all employees for a dramatic improvement in customer service, and automation of key business processes.</p> <p>Established in 1971, Corsicana Bedding, Inc., is a national mattress manufacturer with three large production plants and two distribution centers across the country. The company employs over 450 people and distributes its product to over 4,000 retail centers nation-wide.</p>

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