
Cytyc Corporation is a global, biomedical company that designs, develops, manufactures, and markets innovative diagnostic and surgical products. Their products include a range of cancer and women's health applications. Cytyc's corporate headquarters are located in Marlborough, MA.
THE CHALLENGE
Rising service costs, needing to stock thousands of dollars of toner cartridges onsite, and paying a portion of their annual service contract upfront, were only some of the issues Cytyc was facing when Jim Lekas, Cytyc's IS Operations Analyst, pursued firm wide cost saving options which led him to a new print management service provider.
In its top to bottom current state analysis, Page After Page was shocked to find that Cytyc stocked three toner cartridges for each of their 90-100 existing local printers. Lekas estimates that at any given time they had between $10,000 - $20,000 worth of cartridges stored in their stockroom.