Xerox Enterprise Content Management Software Bolsters Florida Court's Disaster Preparedness

BOSTON, March 05, 2008 -- Safeguarding documents is one less thing Florida's 13th Judicial Circuit Court has to worry about thanks to a new software installation from Xerox Corporation (NYSE: XRX). The company's DocuShareTM enterprise content management (ECM) software is now part of the court's Administrative Offices' disaster preparedness plan, keeping its critical documents not only secure but also accessible during unforeseen circumstances.

The 13th Judicial Circuit Court, which serves more than 1.2 million residents in central Florida, selected DocuShare, along with Omtool's AccuRoute® enterprise document capture, routing and fax solutions, to create a centralized online file repository. The repository provides secure storage, easy management of legal records, and the ability to retrieve documents as needed.

"No matter what emergency situation we were facing, our disaster plan had to include a document management strategy that permits access to legal papers," said Abdiel Ortiz, court technology officer, Florida's 13th Judicial Circuit Court. "DocuShare is a robust knowledge-sharing tool that will not only enhance our everyday productivity but also help eliminate any long-term interruption of service."

DocuShare is also part of the Judicial Circuit Court's remote, duplicate data recovery system, created in support of its disaster plan. Critical legal content, such as digitally recorded sessions, the scheduling calendar and media files, have been loaded and backed up into DocuShare. In an emergency, they can switch to the recovery site to instantly access vital documentation.

Business as usual

Beyond disaster preparedness, DocuShare plays an important role in day-to-day operations. For example, judges use DocuShare to deliver papers online to colleagues, store case notes and access documents in real-time in the courtroom. Also, faxes routed directly to the DocuShare repository can be opened and viewed online.

DocuShare is also part of the organization's paperless office initiative. Case management files and other documentation scanned into DocuShare can be viewed and shared securely online, minimizing reliance on paper files.

The document-driven court system is an ideal setting for an enterprise content management tool, noted Melissa Webster, program vice president, Content and Digital Media Technologies, IDC. "The flow of critical information among the various legal entities is made easier with enterprise content management offerings such as DocuShare, ultimately encouraging collaboration and information sharing."