Xerox® ConnectKey™ Remote Control Panel White Paper

Section 1 – General Overview

Xerox® ConnectKey™ technology provides an environment for operating and managing Xerox® multifunction printers (MFPs). A Web-enabled Remote Control Panel feature is available on all Xerox® ConnectKey Controller-based products and may be accessed as a client from any IP connected workstation.

Remote Control Panel enables a user to view and operate the MFP user interface (UI) via a Web UI without being present at the physical device. This capability has a variety of applications and benefits throughout a product’s selling cycle and use. It can be used to demonstrate the product to prospective customers, to facilitate customer training and to provide real-time customer support.

Remote Control Panel also significantly enhances the management and servicing of ConnectKey MFPs. The user roles for this feature are defined as General User, System Administrator (SA), and the Authorized Service  Representative or Customer Service Engineer (CSE), each having their appropriate levels of access and control.

The Web UI provides a remote emulation of the device control panel in which both the hard and soft buttons are displayed and functionally operable on the client’s workstation. All user and administrator functions on the device can be accessed and operated remotely.

Download Full Whitepaper: Xerox® ConnectKey™ Remote Control Panel White Paper