Océ Business Services Presentation: How to Maximize Document Process Outsourcing to Drive Business Benefits During a Challenging Economy

<p>Seattle, WA. October 18, 2011 – Despite a challenging economy, organizations can team with their outsourcing services provider to cut costs, improve operational efficiency, measure results and achieve other important business benefits. Océ Business Services, a leader in document process management services and technology, will offer these and other insights in a presentation at this year's Sourcing Interests Group (SIG) Global Leadership Summit. The presentation is tailored for SIG members including sourcing and outsourcing professionals, advisory firms and executives interested in optimizing the benefits of outsourcing. </p> <p>Océ implemented a new mail management and document imaging program for its client, a major provider of human resource and payroll-related services, during the 2008 economic storm. The unforeseen events presented substantial operational challenges that tested the outsourcing relationship, operational efficiency and the ability to quickly capture new market opportunities. </p> <!--break--> <p>Océ and its client are co-presenting on the program on October 20th from 1:15 to 2:05 p.m. The presentation, &quot;The Perfect Storm: How Teamwork Enabled Océ and Its Client to Manage a New Outsourcing Relationship during the Turbulent Economy,&quot; focuses on how the companies weathered the storm including: reducing costs, improving operational excellence, coping with a sudden increase in workload, decentralizing without increasing costs and effectively managing the relationship. Key elements that will be addressed during the session include: </p> <ul> <li>Why the client decided to outsource mission-critical mail and imaging processes </li> <li>How your organization can calculate the decision to outsource a process vital to its business </li> <li>When and how to let go and trust your service provider to make changes you do not believe are possible </li> <li>The importance of establishing metrics to manage a process </li> <li>How to forge a strong relationship in order to focus on results </li> </ul> Sourcing Interests Group (SIG) is a membership organization that has served sourcing and outsourcing professionals from Fortune 500 and Global 1000 companies throughout its 20-year history. SIG is unique in that it blends practitioners, service providers and advisory firms in a non-commercial environment. Members of all types are focused on improving bottom-line performance, quality and customer service through strategic sourcing/procurement and outsourcing initiatives. SIG is acknowledged by many as a world leader in providing an ongoing forum for networking and sharing thought leadership, innovation and &quot;next&quot; practices.