Intelligent Document Imaging Solution Helps Commercial Explosives Enterprise

AEL Mining Services, a leading manufacturer of commercial explosives, uses Ricoh document imaging solutions. Versatile and efficient multifunctional products that print, copy, scan and fax have replaced standalone imaging devices. By optimising fleet utilisation, Ricoh has helped AEL reduce expenditure on print, release office space and cut energy consumption.

AEL Mining Services

With annual sales of nearly R3 billion, AEL Mining Services is the largest supplier of explosives technology in Africa. The company’s headquarters, regional offices and production sites had procured document imaging systems from different vendors according to local need. Little consideration was given to the overall effectiveness of the company’s document infrastructure.

Employees moving from one location to another were faced with different technology. Many of the devices had limited functionality and did not fully meet business requirements. There were several different service providers and it was not always clear who supported which machine. The company processed hundreds of individual invoices every year for service and consumables.

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