Hardcopy Peripherals Play an Increasingly Crucial Role in Optimizing the IT Environment

IT Department's Responsibility for Hardcopy Peripherals

Many companies have recognized the need to examine the IT infrastructure from both
a cost perspective and a performance standpoint. This analysis can be referred to as
"IT optimization," and it includes an examination of computer hardware, software, and workflow processes to ensure peak performance of IT operations within the
enterprise.

One of the most often overlooked pieces of the IT optimization process is in printing and copying, or hardcopy as a whole. Perhaps the main reason that hardcopy is overlooked is the multilevel ownership/responsibility of the category. That is, printers are usually the responsibility of the IT department or individual departments, while copying equipment is usually managed by the facilities/office management department. The lack of a centralized point of management for hardcopy typically results in companies not being totally aware of their entire hardcopy equipment fleet. This lack of awareness about the fleet also translates into the high probability that these companies have little knowledge about how much they are spending to run hardcopy equipment on an ongoing basis. IDC has found that the costs to operate hardcopy equipment can be significant, especially if these costs are relatively
unmanaged. 

Download Full Whitepaper: Hardcopy Peripherals Play an Increasingly Crucial Role in Optimizing the IT Environment