Canon Named a Leader in IDC MarketScape: Worldwide Contractual Print & Document Services Hardcopy 2018-2019 Vendor Assessment

MELVILLE, NY, January 16, 2019 – Recognized for its success in process optimization, security features, and consistency in both global and domestic service delivery, Canon U.S.A., Inc., a leader in digital imaging solutions, today announced Canon was named a Leader in the IDC MarketScape: Worldwide Contractual Print & Document Services Hardcopy 2018-2019 Vendor Assessment (doc #US44387318, December 2018). Based on a five-stage approach: discover, design, implementation/transition, support/manage, and review, Canon's approach to Managed Document Services (MDS) is utilized throughout all the services and has been acknowledged as a successful methodology through this high ranking. From the printed page to the electronic document, Canon MDS provides a portfolio of custom services to help achieve business goals for improved serviceability, support and information accessibility.

“Canon’s broad solutions and services portfolio combined with its team of subject matter experts around vertical markets, complex workflows, and information management make them a strong contender when companies are looking to extend organizational value beyond simple management of the print infrastructure,” says Robert Palmer, research vice president, imaging, printing and document solutions, IDC. “Canon's holistic approach to information management, combined with a strategic focus in areas such as workflow, process optimization, and security help to set it apart from competitors.”

Highlights from the IDC MarketScape report include:

  • “Canon Global Services provides a strong foundation for consistent service delivery, supporting global regional, and local engagements.”
  • “The breadth and depth of its technology, infrastructure, solutions, and services further strengthen the firm's position in the market.”

In addition to Canon’s comprehensive portfolio, its professional services and solutions built around Canon’s exclusive Therefore™ and uniFLOW software, help position Canon as a strong player in traditional MDS offerings. Adding its professional services and strategic relationships such as Nuance’s eCopy ShareScan, Box™ and mxHero* also bring new opportunities, changing the way in which users can store, manage, share, and collaborate globally through the cloud with email, paper, and digital content.

“Canon's extensive portfolio of products, software, and services is crucial to our overall approach to the market,” said Shinichi Yoshida, executive vice president and general manager, Business Information Communications Group, Canon U.S.A “We are honored to achieve this ranking from such an esteemed technology market research firm and look forward to continuing to develop strategic partnerships and provide consulting services that are dedicated to working directly with global, regional and local customers to design and develop a program that consistently meets their organizational needs.”

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