Buyer's Laboratory, Inc. Honors Ricoh's DocumentMall 9.1 Storage Soution with Five Star Recognition

West Caldwell, N.J.,   March 17, 2008 — Ricoh Americas Corporation, a leading provider of digital office equipment, today announced that its online document management and storage solution, DocumentMall™ 9.1, received a “Five Star” overall rating from Buyers Laboratory, Inc. (BLI), the leading global provider of critical test reports on document imaging products. This enhanced version of Ricoh’s Software as a Service (SaaS) solution provides users with a simple interface and more document management flexibility to improve day-to-day business operations.

DocumentMall 9.1 scored extremely well in the usability, value and security categories of BLI’s extensive analysis of the solution. The software employs an updated Web interface that features point-and-click navigation and intuitive, menu-driven functionality to optimize performance and shorten the learning curve for new users. To streamline the process of importing documents into DocumentMall 9.1, users can drag-and-drop documents and folders from their desktops into DocumentMall 9.1. Users can also create subscriptions for commonly accessed folders and documents in the system that can easily be accessed through quick-links in a specified directory. A viewer application enables users to view, print and collaborate on documents from a range of programs, even if that application is not available on their desktop.

As a SaaS solution, DocumentMall 9.1 is an ideal solution for small to mid-sized businesses, as it eliminates the cost to purchase, implement and maintain a server-based document management solution. It helps customers lower distribution costs like shipping and courier services. Customers may subscribe to the service in either one- and three-year durations suiting both short- and long-term storage and document management needs. Subscriptions begin at Suggested Retail Price $800 (SRP) per year, but can be tailored to customers’ unique storage capacity needs to keep costs down. DocumentMall 9.1 also boasts an intuitive set-up and activation process. Users only need a PC and an Internet connection to access DocumentMall and use its various options to independently handle a wide variety of applications.

DocumentMall 9.1 includes extensive privacy options to maintain document security. The solution offers secure and direct scanning from Ricoh’s multifunctional products (MFPs) with barcode indexing for low to moderate scanning, and Upload Agent for high volume document upload with third-party conversion software. In addition, e-mail alerts can be established to allow users to track when documents are altered, and robust audit reporting is available to track all transactions that are performed within the system. Seven levels of user access controls define which users can view documents and folders, and can also prevent files from being edited by unauthorized users.

“BLI’s ‘Five Star’ rating is a prestigious industry recognition, and Ricoh is proud that DocumentMall 9.1 received such high marks,” said Hede Nonaka, executive vice president, Document Services and Solutions Division, Ricoh Americas Corporation. “DocumentMall 9.1 is an indispensable asset to many of our customers who are looking for a secure, user-friendly and cost-effective storage solution.”

DocumentMall was first introduced in 2001. To learn more about the features and benefits of DocumentMall, and to see an online demonstration, please visit For information about Ricoh’s full line of products, please visit

About Buyers Laboratory

For more than 47 years, Buyers Laboratory has been the leading independent office-equipment testing lab and business consumer advocate. In addition to publishing the industry’s most comprehensive and accurate test reports on office document imaging devices, each representing months of exhaustive hands-on testing in BLI’s US and UK laboratories, the company has been the leading source for extensive databases of specifications and pricing on copiers, printers, fax machines and multifunctional products. The company’s databases cover 10,000 products and have a long-standing reputation for being the industry’s most trustworthy and complete source for global competitive intelligence. They are available to BLI subscribers online via the company’s bliQ competitive information service. This encyclopedic resource also provides quick and easy access to BLI’s First Look Reports, Field Test Reports, Lab Test Reports, Solutions Reports, Digital Imaging Review and Business Consumer’s Advisor newsletters and OEM library.

In addition to the testing of office equipment for its subscribers, Buyers Laboratory provides a vast array of confidential for-hire private testing services that include document imaging device beta and pre-launch testing, performance certification testing, consumables testing (such as toner, ink and photoconductors), software and solutions evaluations and print media testing (including virgin and recycled papers). For more information on Buyers Laboratory, please call (201) 488-0404, visit or e-mail

About Ricoh’s Document Solutions & Services Division

The Document Solutions & Services Division (DSSD) of Ricoh Americas Corporation is leading the industry with a portfolio of software solutions that transform paper documents into information that easily integrates into existing business workflows to measurably improve document workflow efficiencies. DSSD is committed to creating new “document-centric” customer value that will revolutionize how individuals and businesses use digital and paper-based information.

DSSD offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands.

Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment.


All referenced product names are the trademarks of their respective companies.


Russell Marchetta
Ricoh Americas Corporation
(973) 882-2075

Alyson Buck
(212) 931-6122