Whitepapers

Xerox Remote Services Security White Paper

Executive Summary

Managing a fleet of print devices while maintaining an acceptable level of security presents a unique challenge. IT staffs are forced to keep up with advances in print device technologies and ever changing security vulnerabilities. Furthermore, continuous improvement of operational processes, cost reduction-based activities, and asset utilization are routinely expected each year by senior management. Fortunately, Xerox has developed a continuum of remote services that can help. This collection of remote services is called the "Xerox Managed Print Services (MPS) Continuum of Services." Xerox enables IT staffs to choose how they want to maintain an acceptable level of security while minimizing the associated costs and improving the process of managing a fleet of print devices. The basic concepts of security such as Confidentiality, Integrity, Availability, Accountability, and Non-repudiation are all comprehended with the MPS Continuum of Services.

The MPS Continuum of Services can be deployed using one or more of the following models:

  1. print devices can communicate directly with Xerox Communication Servers (a.k.a. "direct connect")
  2. a Xerox application can be deployed on customer's network to collect attributes describing print devices which are then forwarded externally to Xerox Communication Servers (a.k.a. "via remote proxy apps").
  3. a combination of both models
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Profit from Big Data - Turn Disconnected Data Into Connected Intelligence

Big Data landscape

The data landscape has changed. In previous decades companies achieved success by analyzing their transactional business data and using this historic view to make an informed choice about the future. Today, the game-changers are adding machine data and human information to their analytics.

  • Business data —structured data typically stored in rows and columns in applications(think ERP, CRM) as well as databases and data warehouses.
  • Machine data —high-velocity data from sensors in production lines, transportation systems, energy, and resource extraction to name a few, as well as Web feeds, event monitors, stock market feeds, networks, and security intelligence systems.
  • Human information —including email, social media, documents and records, video, audio,and images

The Big Data opportunity

The unstructured data (machine data and human information) is ten times larger than structured business data and has a ten times higher growth rate. The shift in the data landscape brings an enormous opportunity—but only to enterprises who can harness insight from all their data. We expect to see many new applications emerge.

This white paper presents specific use cases that enable enterprises like yours to profit from  Big Data. It also describes how HP HAVEn, the industry’s leading Big Data platform, can help you securely capture, analyze, and act upon 100 percent of the data available to you.

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The Foundation of an Information Infrastructure Trend for Business Value

Executive Summary

CIOs have identified “driving business innovation” as a key strategic goal for the next three to five years, according to CIO magazine’s 2010 “State of the CIO” survey. In the more immediate future, “developing IT strategy to accelerate business goals” and “aligning IT and business goals” are among the most frequently cited (66 percent) IT management priorities for the year ahead. One supporting trend that is gaining traction among CIOs is managed print services. This highly evolved level of document management has grown out of printing services to encompass output management, change management, business process improvement and collaboration. These functions, all encompassed within managed print services, are essential to the flow of information throughout the modern enterprise.

Organizations are more receptive than ever to hosted or externally provided infrastructurelevel services. While IT leaders indicate 22 percent of their organization’s IT services are provided by third parties, including outsourcers and cloud-service providers, they anticipate that number will increase to 34 percent in three to five years. Managed print services will be a major aspect of this shift. Managed print services brings a full range of document management capabilities and technologies to the table, which help IT leaders streamline the entire document lifecycle, increase efficiency and productivity, and cut costs.

Introduction

CIOs and other IT leaders continue to deal with the relentless drive to do more with less, the ongoing efforts to better align IT strategy to promote business goals, and the process of staying ahead of the sweeping changes in the technology landscape. The need to streamline processes and cut costs is incessant. These needs and goals align well with a services-oriented delivery model like managed print services.

CIOs see technology delivered as a service as the trend most likely to have a significant impact on the CIO role over the next three to five years. This change in expectations reveals an enterprise technology climate ready to more fully adopt the services model. Market leaders have sufficiently addressed concerns about viability, delivery, dependability, security, and of course, ongoing costs.

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Big Data Analytics Federal Business Analytics

Federal Agency Data Challenges

Federal data is growing at an astounding rate, expected to double every two years. However, data collected from a wide variety of sources such as blogs, emails, videos, social media, photos and other types of sensors often are unused. What makes their analysis difficult is their volume, the velocity with which they arrive, their variety, and the validity of their pedigree over the entire data life cycle. Xerox understands the challenges and the opportunities posed by the explosion in data, and inherent value data analytics brings to produce new insights. By using natural language processing, graph analytics, Hadoop, machine learning, and predictive analytics, agencies can realize the latent value potential sitting in large document stores and other operational datasets.

To benefit from the value of data in their possession, agencies must extract relevant information and aggregate or translate it into information relevant to increasing automation, optimizing business processes, improving efficiency, or boosting productivity. As a leader in operational excellence providing business process outsourcing to thousands of commercial and government clients, Xerox is well poised to help agencies harness the potential value in their data.

Federal Data Analytics Opportunity

Petabytes of information are accumulating across government. Military and civilian personnel records, veterans benefit and health data, genomics data, economic reports, centuries of climate records, decades of stock trades and financial reports, health records for hundreds of millions of individuals, and even the results of NASA experiments in space sit in various federal agencies. The era of "Big Data" has arrived in governement just as it has across numerous other sectors of business. Digital documents, transactions, intelligence, photos, video, Web content, server logs, and electronic correspondence are filling storage systems to the brim. At the same time, IT budgets are flat, agencies are being pressed to consolidate data centers, and agencies want to move from managing IT infrastructure to securing and managing data to support agency missions. The President's Council of Advisors on Science and Technology has decreed that every Federal agency needs to have "big data" strategy because of the exploding volume and variety of data.

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Cutting Printer Costs

Cutting printer costs

How much is your printing fleet really costing you?

Printing is a cost centre that is frequently overlooked by organisations. They look at printers and copiers purely as capital expenditures, ignoring the significant running costs associated with owning a fleet. The fact is, however, that printers and copiers probably represent a significant part of your ongoing operational expenses - typically 1-3% of revenue on average, according to industry experts - and there are significant advantages to properly evaluating how that money is being spent.

Using a very simple cost per page analysis, it may be possible to save 50% or more of your ongoing printing expenses.

If your organisation is like most, then you’re probably spending far more on printing than you need to. If you’ve ever gone for the “cheap” option when buying printers; if you’ve ignored long term costs when making purchasing decisions; if you allow printing costs to be buried in departmental stationery budgets, then there’s a very good chance that you’re wasting a good deal of money.

The truth is that the cost of feeding a printer, copier or Multi Function Device (MFD) over the course of its lifespan is likely to far exceed the cost of buying it in the first place. In fact, it’s likely that the initial purchase cost of a business printer will represent only a fraction, in some cases as little as 10%, of the money you spend on that printer over the course of its life. 

Xerox Product Security Windows XP© End of Support: What You Need to Know

Purpose of This Document

This document provides users of Xerox products and solutions with the necessary information to help evaluate and manage risks associated with Microsoft Corporation’s announcement, via Microsoft’s Support Lifecycle policy, that it will be ending support for Microsoft Windows XP SP3 operating system on April 8, 2014. (Note: The version affected by end of support is also referred to as XP Pro). Note: as announced by Microsoft, Windows XP Embedded or XPe will continue to be supported until January 12, 2016.

Click Here for additional information from Microsoft regarding this change.

In planning for Microsoft Windows XP Pro end of support, Xerox has evaluated all of our products and solutions and has prepared migration alternatives users of Xerox products and solutions. The products listed below are the only products affected by the Microsoft Windows XP Pro end of support. If your product is not listed, no action is required.

List A: Xerox Products Impacted by Microsoft Windows XP end of support, April 8, 2014

  • Xerox DocuColor 240/250/260 & 242/252/260 with EFI EX 2XX External DFE
  • Xerox Color 550/560 Printer (sold prior to Sept. 2013) with EFI EX560 External DFE
  • Xerox Color 700 Printer with EFI EX700 or Creo CX700 External DFE
  • Xerox Color 700i Printer with Creo CX 700i External DFE
  • Xerox DocuColor 5000/5000AP with Creo CXP50 External DFE
  • Xerox DocuColor 7000/8000/7000AP/8000AP with Creo CXP8000 / CXP 8002 External DFE
  • Xerox DocuColor 7002/8002 with EFI EX8002 or Creo CX8002 External DFE
  • Xerox DocuColor 8080 with EFI EX8080 or Creo CX8080 External DFE
  • Xerox Color 800 / 1000 Press with EFI EX1000 or Creo CX1000 External DFE
  • iGen4 with EFI EX (Part #s 97S03896, 97S04230 or 97S04398) or Creo CX External DFE All continuous Feed mono products (DocuPrint 425/850, 500/1000CF, 525/1050CF, Xerox 495 & 650/1300CF)
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High-Performance Fiery Digital Print Servers for Today’s Print Market

1 Production Performance for Today’s Market

Today, service providers and commercial printers make little money by simply printing on a sheet of paper; instead, they increase profitability by expanding services. A more powerful digital platform allows printers to offer services such as variable data printing (VDP), to take advantage of the flexibility and customization options of hybrid offset/digital environments and to simulate the quality of offset presses.

However, many of these services require print service providers to process complex jobs in an environment in which more and more jobs have smaller print quantities. This means service providers need the highest processing power available for more demanding requirements, such as VDP, along with advanced job-preparation and workflow automation tools to maximize productivity and throughput.

In addition, today’s print buyers require quicker job turnarounds and outstanding color output. Together, the combination of equipment and software — a highperformance digital front end (DFE), an advanced digital print engine, workflow automation software and color tools — allows shops to meet all these demands and remain profitable.

High performance DFEs, or print servers, give print service providers of all types the tools they need to meet both current expectations and future needs. The modular tools allow service providers to tailor the digital print solution to their particular situation, paying only for the functionality they need and adding additional capabilities as needs evolve and budgets allow. Investing in a high-performance DFE provides a platform for providers to be more competitive in an ever-changing marketplace.

Download Full Whitepaper: High-Performance Fiery Digital Print Servers for Today’s Print Market

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Xerox Secure Access Unified ID System® Security, Compliance and Personalization All In One Swipe

Introducing Xerox Secure Access Unified ID System®

IT managers are looking for ways to protect all assets on their network. Multifunction systems are a logical place to secure networks and enhance document information security. Additionally, in today’s regulatory climate, businesses need sophisticated ways of safeguarding their data. Many organizations rate network security as their foremost IT challenge. 

To meet these needs, Xerox developed Network Authentication, which requires users to enter a user ID and password at the device. Some environments require a more convenient and streamlined method. So Xerox created Xerox Secure Access Unified ID System®, which gives organizations with an existing card-based ID system a quick and easy method of identifying users at the multifunction printer. Users gain access to the device with one swipe of their ID badge. For an extra layer of security, two-factor authentication is an option. A PIN or password may be required.

How it works

The Xerox Secure Access Unified ID System® solution leverages an organization’s existing ID infrastructure without impacting existing systems. With Xerox Secure Access Unified ID System® in place, a single identification step will log the user in to the device for access to all walk-up features. All communication to and from the multifunction system, card reader and authentication server will be secured using industry-standard encryption mechanisms.

The Xerox Secure Access Unified ID System® is also IT-friendly as the automatic access card registration feature allows new users to self-register their cards. The first time new users swipe their card they will be prompted to link their card with Xerox Secure Access Unified ID System® by entering their user account login. Once this is done, the card is associated with Xerox Secure Access Unified ID System® and users will have access to all associated multifunction printers. 

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Building Virtualization-Optimized Data Center Networks

Executive Summary

Server virtualization initiatives are reshaping data center traffic flows, increasing bandwidth densities at the server edge and pushing conventional data center networks to the brink. Hierarchical data center networks designed to support traditional client-server software deployment models can’t meet the performance and scalability requirements of the new virtualized data center. Enterprises must implement flatter, simpler networks to support high-volume server-to-server traffic flows, and they must adopt new management systems and security practices to administer virtual resources and enable on-demand services. HP networking solutions let enterprises build flatter and more efficient data center networks with fewer layers, less equipment and cabling, and greater port densities to address the escalating performance and scalability demands of the virtualized data center, along with advanced security and management capabilities to unify security and administration across virtualized and physical resources.

This white paper reviews the impact of server virtualization on the data center and describes HP’s approach to building simpler, more secure and automated networks that fully meet the stringent performance, availability and agility demands of the new virtualized data center.

Contemporary Data Center Networks

Most contemporary data center networks are based on three-tier architectures designed to support conventional “north-south” client-server traffic flows in and out of the data center. A typical three-tier data center network is comprised of an access tier, an aggregation tier and a core tier (figure 1). The access tier is made up of cost-effective Ethernet switches connecting rack servers and IP-based storage devices (typically 100Mbps or 1GbE connections). The access switches are connected via Ethernet to a set of aggregation switches (typically 10GbE connections) which in turn are connected to a layer of core switches or routers that forward traffic to an intranet, the Internet and between aggregation switches. Layer 2 VLANs are typically implemented across the access and aggregation tiers, and Layer 3 routing is implemented in the core. Bandwidth is typically over-provisioned in the access tier, and to a lesser extent in the aggregation tier.

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E‐invoicing: Ready for Prime Time 

Despite today’s digital age, of the 30 billion invoices sent and received in Europe every year, more than 90% are in paper format. This is not only labour intensive and error prone, but comes at both a financial and environmental cost. Such manual operations slow invoice reconciliation, leading to poor relationships with suppliers and buyers and, potentially, poor cash flow management.

Electronic invoicing enables businesses to remove manual processes, speed up invoicing cycles and eliminate non‐value add activities – reducing costs by up to 70% and improving green credentials. However, adoption has been held back by a complex, fragmented market and confusion about interoperability and legal standards. As not all businesses can afford to move to e‐invoicing at the same pace, deployment can become a long drawn out process.

These challenges can be overcome by outsourcing the total invoice management process to a managed service provider. Paper and digital invoices are received and converted into electronic format, whilst invoices are sent in the customer’s preferred format. This enables a business to immediately benefit from e‐invoicing whilst providing a gradual transition to electronic invoicing for its buyers and suppliers.

This paper discusses the challenges posed by inefficient manual invoice processes, the need for e‐invoicing and how an organisation can focus on its core business by handing over invoice processing to a managed service provider.

E‐invoicing: ending the paper chase

It is hard to believe that, in the 21st century digital age, one of the most business‐critical documents, the invoice, is still created and sent in paper format. In 2010, of the staggering 30 billion invoices sent in Europe, only 10% were electronic invoices.

The reliance on manual processing of paper invoices is one of the greatest challenges for accounts payable (AP) and accounts receivable (AR) departments, being expensive, time‐consuming and prone to error. In a global economy where many other business processes are being automated, inefficient financial processes can put a company at a significant competitive disadvantage.

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