Toshiba

Encompass Security White Paper

CaptureIntroduction.
Businesses are at risk from unsecured MFP and printer devices, weak access controls, unsecured documents and limited employment of secure asset disposition policies. While IT infrastructure, enterprise collaboration and business application security has matured and become a critical facet of information technology, MFPʼs, printers and documents remain a critical source of vulnerability.

As MFPʼs in particular become on-ramps to corporate networks and the broader public internet, unsecured, they can be exploited by external threats or misused internally to leak corporate knowledge to competitors and into the public domain.

The regulatory environment has expanded in recent years and legislation often contains provision holding corporations accountable for the security, privacy and retention of documents.

A variety of security vulnerability countermeasures exist for MFPʼs and printer devices however in order for them to be effective they must be employed holistically and as part of an overall security policy.

Toshibaʼs Encompass Security Solutions incorporate assessment services, countermeasures in the form of MFP and printer security features, Toshiba and 3rd party products, implementation services and training.

This document is targeted to end user decision makers and as such describes the business issues and Toshibaʼs comprehensive approach to remediation. Technical documentation and other white papers on various technologies and countermeasures are available upon request.

Building a Digital-to-Analog Converter Box with Toshiba TC90407XBG-Based Solutions

CaptureIntroduction
The last major change in the way we watch television occurred in the 1950s when television broadcasting switched from black and white to color broadcasting. Currently, we are in the midst of another major shift, the transition from analog to digital transmission that will culminate with the end of analog transmission on February 17, 2009 per Congressional mandate. Digital TV always provides a crisp picture as it eliminates analog-TV artifacts such as snowy pictures or ghost images. In addition, digital TV encompasses a higher resolution format that is commonly known as high-definition TV (HDTV). High-definition (HD) pictures have five to six times the resolution of analog-TV pictures and thus provide a significantly higher quality viewing experience. Over the last few years, many TV broadcast stations started broadcasting digital TV and pay-TV services such as cable TV or satellite TV have followed suit with upgraded digital-TV/HDTV services. However, many U.S. households still receive over-the-air analog TV and, with the changeover, a considerable number are expected to require converter boxes to translate digital signals into analog equivalents. This paper examines the changing environment, the technical requirements to build a government-compliant converter box and describes Toshiba’s production-ready solutions to enable ODMs and OEMs to take advantage of this attractive market opportunity.

Government Actions Drive Demand for Converter Box
In the Digital Television Transition and Public Safety Act of 2005, the United States Congress mandated that the Federal Communications Commission terminate licenses for all full-power TV stations in the analog television service and require the end of broadcasting in analog TV service by February 18, 2009.1 The purpose of this conversion to digital TV service is to free up bands of the scarce, valuable broadcast spectrum for use by safety and emergency services as well as enable new advanced, innovative wireless services.

MLC Solid State Drives: Accelerating the Adoption of SSDs

CaptureIN THIS WHITEPAPER

In this IDC white paper, sponsored by Toshiba, IDC explores the opportunity for solid state drives (SSDs); specifically, the advantages multilevel cell (MLC) NAND-based SSDs bring to the market, the market segments most likely to benefit from MLC SSDs, and the opportunity for MLC NAND-based SSDs.

SITUATION OVERVIEW

The computing market is a large, well-established market, but it is by no means static. The way people use their PCs today is different from the way they used them just a few years ago. As this market matured, PCs evolved to suit a wider array of usage models, as evidenced by a number of different dynamics:

  • The shift to portable PCs from desktop PCs
  • The enormous rise in digital content that touches both our personal lives and our professional lives on a daily basis
  • The newer forms of devices, such as ultramobile PCs (UMPCs) or ultra-low-cost PCs (ULCPCs).

Storage and storage requirements are not immune to these dynamics and are evolving as well. Hard disk drive (HDD) technology is over 50 years old and has been a key enabling factor in the rise and success of the computing market through its ability to provide high capacities, good performance, and reliable storage at low prices. However, storage requirements are changing, and it is difficult for one storage technology to satisfy every use scenario related to storage. As markets change, system OEMs insert other requirements into the decision matrix when choosing a storage solution. Price and storage capacity have long been the main requirements of any storage solution; however, form factor, reliability, performance, energy efficiency, and environmental metrics increasingly are becoming more important characteristics in the decision process.

Enter SSDs into the marketplace. An SSD is built using semiconductor memory, typically NAND flash memory, to store data rather than a spinning magnetic platter that is used in a traditional HDD. As a result, SSDs offer a number of advantages over other storage solutions:

  • Performance. With no mechanical armature to move, SSDs have virtually no latency time and can provide very fast access to the data stored. As shown in Figure 1, the difference in access times between typical SSD and HDD solutions is rather large and translates into faster performance in certain applications and functions.
  • Reliability. Specifications of SSDs on the market indicate that they provide a high mean time between failure (MTBF) and have a low probability of mechanisms that cause an entire SSD to fail. Intuitively, this thesis would seem to be true; however, this metric has yet to be validated in the market with years of historical experience and field data.

Toshiba Honored with BERTL’s Innovation Award for Social Business Networking Site

IRVINE, Calif.--(BUSINESS WIRE)--Toshiba America Business Solutions Inc. (TABS) was recently awarded the BERTL's Best Award for “Most Innovative Vendor Relationship Management System” for Toshiba eXCHANGE, an internal social networking site for corporate employees, independent dealers and the direct sales and service channel.

Recognizing the significant impact that social networking can have on business, Toshiba began exploring ways to create its own internal social networking site. The basis for this initiative was the belief that everyone within the Toshiba family should have easy opportunities to exchange information, build relationships, and share sales successes regardless of their physical location or job description.

“It’s estimated that only 20 percent of a company’s knowledge is contained in written documents, while the remaining information resides in the minds of employees. Toshiba eXCHANGE gives members the chance to easily document, share and seek that information, in turn creating new opportunities for sales and service success,” said Bill Melo, vice president of marketing, services and solutions, TABS.

“We are excited to present Toshiba with a BERTL’s Best Award this year for Toshiba eXCHANGE. In several threads reviewed, it was easy to see how barriers have been taken down with the use of this tool. In numerous instances, we witnessed direct and independent sales representatives working with one another to answer questions, provide solutions and share best practices to win over a customer and defeat the competition. Direct and independent dealers are not giving away trade secrets or exposing any information that would hurt them. They are working together to combat their real competitors out in the market place,” said Art Wynne, president, BERTL. “Also evident is that this system has the potential on a larger scale of helping Toshiba gain more market share.”

Toshiba’s Successful Lead 2010 Managed Print and Professional Services Conferences Mark Beginning of Greater MPS Dealer Training

IRVINE, Calif. (Aug. 16, 2010) – Toshiba America Business Solutions Inc. (TABS) recently wrapped-up an entirely new series of interactive conferences designed to provide office technology dealers with the tools and knowledge to help them succeed in selling and implementing Managed Print and Professional Services (MPS and PS). LEAD 2010, which stands for Learn, Engage, Act, and Deliver, was held at four regional locations this summer, including Washington D.C., Dallas, Irvine, Calif., and Chicago, and drew nearly 700 attendees from all across the country. 

Bill Melo, vice president of marketing, services and solutions for TABS opened each conference by describing the “new normal” in today’s business world and the office technology industry more specifically. “When you define yourselves as MPS providers, rather than copier dealers, your market of opportunity quadruples,” Melo said, referencing in part the fact that for every dollar spent on A3 technology, customers spend three dollars on A41. After making the compelling argument for why successful dealers must have an MPS program, presentations were then given by representatives from Hewlett-Packard, Lexmark, Strategy Development, Drivve and Capella, and other Toshiba partners.

Security
Multi-function devices (MFDs) and document security, which Toshiba has been promoting to dealers for years as an essential element of a successful MPS program, was a major focus of the conference. While it was mentioned in most of the twenty education sessions that made up each conference’s three course tracks – sales, service, and consulting –Toshiba also held an additional session specifically on security featuring representatives from Digital Copier Security Inc., who recently became well-known in the industry for their participation in the “CBS Evening News with Katie Couric” investigative report earlier this year on copier hard drive security.

Toshiba Wins Four Bertl Readers’ Choice Awards Including Total Solution Provider

IRVINE, Calif. (April 15, 2010) – Toshiba America Business Solutions Inc. (TABS) is proud to announce that it has captured four awards in the 2010 BERTL Readers’ Choice Awards, including Total Solution Provider in the Overall Manufacturer Award Division.  Additional awards include: Environment Sustainability, Workflow Integration and Output Quality for the Toshiba e-STUDIO5520c/6520c/6530c series.

“Toshiba is so pleased that once again the imaging product end-users and resellers have awarded so many top honors to Toshiba in the prestigious BERTL survey,” said Joseph Contreras, director, Product and Solutions Marketing, TABS. “Toshiba has always been dedicated to being a total solution provider for our customers with best-in-class products, solutions and customer service. These recent awards reflect that commitment.”

Toshiba America Business Solutions Helps Jordache Enterprises, Inc. Realize Hidden Savings with EncompassTM Document Analysis Program

2010-02-22_210334 Jordache Enterprises, Inc., designs and manufactures a wide variety of denim, apparel and accessories, and prides itself on its reputation for high quality merchandise. Distributed globally, Jordache owns several apparel brands, including Jordache, Gasoline, Airport, Maurice Sasson, KIKIT, Jordache Vintage and US Polo Association, and also manufactures private-label denim for many well-known companies. In addition to its apparel business, Jordache Enterprises is heavily invested in worldwide residential and commercial real estate, holds a majority interest in a private jet charter service and owns an award-winning olive oil company.

ordache turned to Toshiba America Business Solutions, Inc. for a way to update and streamline its fleet of outdated office equipment. Jordache’s Vice President of Procurement, Ezri Silver, was tasked with improving functionality, efficiency and productivity while consolidating the number of copiers, printers and fax machines located throughout the two floors of its corporate headquarters in New York City.

Toshiba Launches Enterprise Digital Rights Management Solutions

IRVINE, Calif., (February 16, 2010) – Toshiba America Business Solutions Inc. (TABS) today proudly announced the availability of Fasoo.com Digital Rights Management (DRM) solutions to its direct and independent dealers and their customers. Fasoo.com DRM solutions provide persistent document security through encryption technologies that limit document access to authorized users-only.  Administrators can easily control access to Microsoft Office documents, PDFs, engineering drawings, images and other common file formats. They decide who can view, edit or print the documents and for how long. Administrators can even revoke access to a document after it’s distributed.

“Fasoo’s DRM applications will help Toshiba dealers and their customers provide even greater protection against unauthorized access to sensitive financial, technical and personal information,” said Bill Melo, vice president, Marketing and Enterprise Services and Solutions, TABS. “Threats to information come from both inside and outside of organizations, and this technology helps dealers and customers better address these risks.”

In the United States alone, companies lose more than $600 billion a year due to fraud and multifunction products (MFPs), by the sheer fact that they contain sensitive information, and are a critical point of vulnerability. The demand for safer information sharing is also increasing dramatically as more organizations adopt Enterprise Content Management (ECM) systems. Existing security measures within ECM applications provide insufficient document protection when files are opened and shared with external third parties. Lack of adequate document security exposes companies to significant risk and litigation if there is a breach of critical information. In addition to the innate desire to protect one’s information and business, demand is also increasing due to recently passed federal regulations that demand increased information technology security.

New Toshiba e-STUDIO™ Multifunction Systems Deliver Sophisticated Yet Cost-Efficient Technology for Small- and Medium-Sized Businesses

IRVINE, Calif. -- Toshiba America Business Solutions Inc. (TABS) continues its innovation leadership in the multifunction product (MFP) market with the launch of the new Toshiba e-STUDIO™181/182/242 series. Combining an array of advanced standard and optional features, these new low-range black and white models deliver cost-efficient productivity for small- and medium-sized businesses. All three of the new models feature outstanding durability and reliability, ease of operation, high-volume utility and multifunction digital networking capabilities. The entire series also is Energy Star compliant, which translates to reduced running costs for the business, and features extended maintenance cycles and 100 percent waste-free toner recycling to help customers meet their own sustainability initiatives.

“Recent surveys show small business entrepreneurs are more optimistic entering the New Year than they were in 2009, so we see this as an excellent opportunity to enhance the products and services our dealers can offer to this vital backbone of the American economy.”

“At Toshiba, we take a customer-centric approach, developing products and technologies that solve the needs expressed to us by our customers,” said Joseph Contreras, director, Product and Solutions Marketing, TABS. “These new models bring world-class Toshiba innovation to local businesses and home offices that previously found such functionality and networking abilities out of reach due to cost. We understand versatility is a must for the small business owner who needs a rugged machine that easily and economically keeps pace as their business rapidly grows and evolves, and that’s exactly what these three new models do.”

Toshiba’s Encompass Document Analysis “Do More With Less”

2010-01-19_220905 Challenge
A major corporation must

- Outfit its new 296,000-square-foot campus with the necessary equipment for handling document needs of 500 employees

    - Orient and train the employees

    - Maintain business operations without interruption in service to clients

Solution
Toshiba America Business Solutions, Inc. (TABS) analyzes the company’s needs using its proprietary Encompass™ software, the industry’s most comprehensive document management and output analysis program.

- The resulting recommendations optimize company’s document output fleet by reducing the number of units (copiers, printers, fax systems and scanners) by 30 percent 

- Decreasing the company’s overall output and supply costs

- Increasing the availability of color printing campus-wide

Background
Why the company contacted Toshiba… After experiencing significant growth, a major corporation found it necessary to relocate to a new 296,000-square-foot campus. The move provided the perfect opportunity to evaluate their business systems—the copiers, printers, fax machines, and scanners required to maintain operations. In the company’s own words, they needed to “find the right device configuration with Scan-To-File and Scan-To-Email capability, color print capability, record retention and archiving, and improved efficiency. We want redundancy in the event units go down, but also want to combine units wherever possible. Overall, we want the transition to be a positive experience, not only for our team but for the entire organization.”

 
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