In today’s digital world, modern business depends largely upon the quality and timeliness with which it can respond to a daily multitude of public inquiries, consumer demands, and requests from distributors. Once these paper documents are converted to digital data, the data can be merged into the same workflow as other electronic media – such as EDI, email and Web-based data – and then processed under a common set of business rules for recordkeeping and government compliance. The point is that paper business documents, in order to add value to corporate operations or to be of any use at all, must be converted into computer-usable data suitable for input into electronic business processes – the sooner, the better – because, in order to survive, business must run at the speed of data.
Until recently, traditional methods of capturing content from semi-structured forms required many hours, days, or months of customization – creation of multiple form templates for each form layout, form redesign, and technology adaptation – or alternatively, manual input by a key operator. Finally, there is a better way to extract data from imaged documents: FlexiCapture™ 8.0 Professional by ABBYY®, a data capture software solution that intelligently extracts data from structured forms, semi-structured forms, unstructured documents or any combination of document types, for accurate input into the databases that support today’s business processes.
ABBYY FlexiCapture 8.0 Professional is an easy-to-deploy, cost-effective and powerful desktop solution designed to meet organizational and departmental document processing needs in a variety of vertical industries that include banking, insurance, utilities, education, healthcare, accounting, law, and transportation.
This white paper is divided into four main sections:
- Requirements: Covers the required components for implementing HP EVA/P6000 Cluster Extension within a VMware Virtual Machine. Example configurations are outlined, including a Majority Node Set with File Share Witness.
- Implementation Overview: Provides high-level instructions for implementing the solution. Subsections in this section correlate to subsections in the Implementation Detailed Instructions section. This structure provides significant details that can be quickly referenced if steps in the overview are unclear.
- Implementation Detailed Instructions: Provides detailed step-by-step instructions for implementing the solution. It includes an example of implementing the solution based on a two-node cluster using Majority Node Set with File Share Witness.
- Implementation Considerations: Provides several topics to consider when planning the environment. Additionally, it demonstrates potential hardware reduction when implementing Cluster Extension within a VMware virtual machine.
Managed Print and Document Services for Controlling Today's - - and Tomorrow's - - Information Costs
Unmanaged Information Explosion: Costs and Impact
By 2020 IDC predicts the amount of digital information will grow by a factor of 30, the number of files, by a factor of 60, but the number of IT professionals in the world will only grow by a factor of 1.4. Driving this information explosion is the Web, social media, and mobile device usage (smartphones, tablet PCs, netbooks, etc), which enable the creation and dissemination of content. Meanwhile, average file sizes get smaller due to the growth of embedded systems in everything from smart grid to logistics item tracking, as the number of things to manage grows twice as fast as the total number of available gigabytes. While CIOs, IT executives, and line-of-business managers ponder the ramifications of these trends, they can’t forget the more immediate and worrisome challenges currently heaped on their plates.
Creating, finding, organizing, and analyzing information is crucial to maintaining the health and well being of business. Making good business decisions and gaining a better understanding of customers and business conditions requires monitoring, analyzing, and disseminating information from a large array of internal and external sources including employees, media, customers, shareholders, and social media such as blogs, wikis, etc. Accordingly, worker communication has expanded beyond email to incorporate collaborative and social networks such as instant messaging, Twitter, Facebook, etc., further depleting concentrated productivity time each day.
The inadequacies of the tasks associated with these activities are consuming increasing amounts of employees’ time each day and negatively impacting the bottom line. IDC surveys find that the time spent searching for information averages 8.8 hours per week, at a cost of $14,209 per knowledge worker per year. Analyzing information consumed an additional 8.1 hours, costing organizations $13,078 annually. Furthermore, an organization employing 1,000 knowledge workers loses nearly $6 million annually in time wasted when employees reformat information as they move between applications.
Citrix® has collaborated with HP to test select HP printers and their associated HP print drivers in Citrix environments up to and including Citrix XenApp™ 6.5 with Microsoft® Windows® Server 2008 R2 Edition.
These tests were run to determine how HP printers and their associated printer drivers performed using the standard printer and printer-related features tests that Citrix uses to test its XenApp server and client software. This document lists all of the printers tested by HP in Citrix environments, explains the printer tests performed by Citrix, identifies which HP printers and printer driver versions were used, and describes any issues that occurred when these tests were performed.
Citrix has also collaborated with HP to test scanning functions on select HP All-in-One (AIO) devices and their associated HP TWAIN drivers in a XenApp environment. These tests were run to determine how HP AIO devices and their associated TWAIN drivers performed with the scan-related feature tests that Citrix uses to test its XenApp server and client software. This document explains the scan tests performed by Citrix, identifies which HP AIO devices and TWAIN driver versions were used, and describes any issues that occurred while these tests were being performed.
- The tables of HP supported printers and drivers have been updated.
- HP Universal Print Driver (UPD) 5.5 is listed as Citrix Ready.
1 Objectives of This White Paper
The purpose of this white paper is to present the security measures within the DocuWare software. The paper includes a discussion of the measures undertaken to achieve access security and to prevent downtimes – or at least to minimize their adverse effects on users. It includes all preventive measures against accidental or deliberate manipulation of managed content and against data loss caused by system failure. Security features also include measures to ensure data protection and the traceability of events within the system.
It mentions the underlying technologies and describes how they are used by the DocuWare system. This should provide readers with a technically sound understanding of the DocuWare system and the security it offers.
This document is intended for clients (users), consultancy companies, IT magazines and distribution partners. It assumes a certain level of technical knowledge about the structure of modern software applications, ideally of document management systems. Detailed knowledge of current or previous DocuWare systems is not required.
The larger and more complex file cabinets become, the more extensive their security requirements. DocuWare provides comprehensive features relating to
- authorization and access security and
- protection against failure
An important element of the DocuWare system is Authentication Server, which not only ensures correct authentication, but also provides functions which protect against failure. To avoid the unauthorized use of DocuWare functions, the DocuWare servers contain the following security features:
- A state-of-the-art authentication system
- A comprehensive authorization concept
- Optional encryption
- Powerful electronic signature features
- Comprehensive logging options
- Secure communication protocols
1.1 Objective and Layout of the Paper
This White Paper is aimed at technically literate readers and explains all of the different ways in which the DocuWare system can be integrated with other system worlds: the underlying technologies and the way they are used by the DocuWare system.
IT requirements have increased constantly over the last few years in European companies. Security aspects and new Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions are just some of the key issues which need to be addressed by IT managers in companies. At the same time, cost pressures have continued to rise and IT departments need to provide business processes for specialist divisions, and there is a greater need to react more quickly to economic developments or structural changes within the company. This situation requires new software and hardware Solutions.
There is a focus on print and document management. Some European companies have somewhat neglected these substantial cost saving drivers in the IT sector over the last few years. Until now, costs associated with print and document management have not been tracked so there is no transparency. The need for new solutions has also increased, in many companies, heterogeneous device structures continue to dominate printing and document printing. This leads to high costs, a high level of administrative input and an inefficient service. The difficult issue of ‘big data’ also presents IT managers with the challenge of integrating new efficient and intelligent processes into the company IT system.
Managed Document Services (MDS) provide companies with a comprehensive system for analysing and optimising the device structure and document management using intelligent software solutions.
By changing our name to KYOCERA Document Solutions in April, we highlighted the document management solutions for users offered by our company as a specialist in print and document management solutions. Over the last few years, we have constantly expanded our expertise in the managed document services field.
Kofax White Paper: What You Need to Know About Developing an Outcome Based Global Delivery Network for Document Processing Services
In today’s economy, outsourcing service providers are under more pressure than ever to demonstrate to customers the business value enabled by their solutions. They can no longer rely primarily on labor arbitrage; clients want deeper cost savings from end-to-end solutions and automating complex business processes. At the same time, providers need to enable globalization and must standardize processes across geographic and business unit boundaries.
Leading providers of document process outsourcing (DPO) services seek to envelop those requirements within the following fi ve major objectives for their client offerings:
- A standardized, unifi ed global delivery model.
- Best-in-class, scalable, secure technology.
- Lowest total cost of ownership.
- An outcome based solution and pricing.
- Proven ability to consistently meet service level agreements (SLAs).
Although many providers encounter challenges and high costs in developing such a solution, Swiss Post Solutions, a leading provider of document outsourcing services, overcame the challenges and successfully developed an outcome based, unifi ed, global delivery network for document processing. The solution, which is underpinned by the Kofax Enterprise Capture Platform, achieves all of the objectives and requirements described above for Swiss Post Solutions and its clients.
This paper provides a detailed look at the customer requirements, strategy and success factors in developing an outcome based, unifi ed, global delivery network for document processing. The paper also presents a case study of Swiss Post Solutions and Kofax successfully deploying a solution to deliver document processing services for one of the world’s leading fi nancial institutions. The case study clearly outlines the aspects that DPO providers need to take into account up front in developing such a solution.
The security of online services is a topic of increasing interest to enterprises as the number of third party hosted service o!erings has expanded in recent years. The emergence of various “cloud computing” concepts and definitions has highlighted not only questions about data ownership and protection, but also how various vendors of cloud computing technologies build and implement their services. Security experts, end-users and enterprises alike are all considering the security implications of the cloud computing model.
Google Apps (comprising Gmail, Google Calendar, Google Docs, and other web applications) provide familiar, easy to use products and services for business settings. These services, characterized by redundant computing environments and dynamic resource allocation, enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment — often called the “cloud” — allows CPU, memory and storage resources to be shared and utilized by many customers while also offering security benefits.
Google provides cloud services reliably due to its experience with operating its own business, as well as its core services like Google Search, in a similar manner. The security controls that isolate data during processing in the cloud were developed alongside the core technology from the beginning. Security is thus a key component of each of our cloud computing elements, such as compartmentalization, server assignment, data storage, and processing.