Konica Celebrates Fifth Consecutive Year as Brand Keys #1 Brand
Feb 06, 2012 Ramsey, NJ – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that it was awarded first place in the 2012 Brand Keys Customer Loyalty Engagement Index in the "MFP Office Copier" category for the fifth consecutive year. Each year, New York-based marketing consultancy Brand Keys publishes its Customer Loyalty Engagement Index, which surveys more than 49,000 Americans to determine how brands rank in customer loyalty. The 2012 Index examined customers' relationships with 600 brands in 83 categories. Other winning brands for 2012 include Apple, Coca-Cola, Facebook, Google, IBM, McDonald’s , UPS, and Walmart.
The 2012 Brand Keys research paints a detailed picture of the category drivers that engage customers, engender loyalty, and drive real profits. The Brand Keys methodology, which considered several competitors, asked customers to characterize their perfect product in the MFP Office Copier category, setting the standard for excellence. The 2012 Brand Keys research once again identified Konica Minolta as a leading brand for customer loyalty in the "MFP Office Copier" category when measured against the "Ideal" office copier.
Konica Minolta Builds on Past Success, Looks to Future at Dealer Meeting
By Carl Schell, Associate Editor, February 1, 2012
Near the outset of his remarks at Konica Minolta’s Business Conference & Expo at the Bellagio in Las Vegas, Rick Taylor, president and COO of Konica Minolta Business Solutions U.S.A., proclaimed, “Dealers are the champions of our industry.” While it could’ve been perceived as a statement to curry favor with the dealer community, Taylor and Konica Minolta have every reason to be thrilled with the performance of its BTA channel.
The manufacturer has experienced a resurgence over the past five years—and not just in sales totals, of which an increasing share has come from dealers. An aggressive yet measured plan of attack in all things document imaging has netted Konica Minolta a stellar portfolio of hardware and software, a stable of strong partnerships and, of course, a healthy distribution model. “We’ve positioned ourselves as a value-add organization,” Taylor said. “We’ll never choose to be the low-cost provider, and will always choose quality over price.”
Solutions and Services Take Center Stage at Konica Minolta Dealer Show
By Jamie Bsales, Senior Product Editor, Solutions, February 1, 2012
While there was no shortage of new and improved hardware on display at the Konica Minolta Business Solutions U.S.A. 2012 Business Conference & Expo reseller event held earlier this month in Las Vegas, it was solutions offerings that took center stage. Literally. Occupying the middle of the expansive tradeshow floor set up in one of the Bellagio’s ballrooms was a circular display divided into four areas, each designed to resemble a real-world locale—medical center, law office, classroom and library—addressed by various Konica Minolta and third-party partner offerings.
The tradeshow, general session and individual breakout sessions also highlighted software and services aimed at vertical markets and general business customers alike. Chief among the offerings: EnvisionIT-branded solutions for key vertical markets, managed IT services opportunities through Konica Minolta’s All Covered subsidiary, and an expanded managed print services portfolio in the form of an enterprise-class Konica Minolta Optimized Print Services (OPS) platform.
Konica Minolta to Exhibit Award-Winning Solutions and IT Services at LegalTech® New York 2012
Jan 27, 2012 Ramsey, N.J. – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), today announced its participation in LegalTech® New York 2012, January 30 – February 1 at the Hilton New York. Exhibiting in Booth #500, Konica Minolta will showcase its EnvisionIT Legal solutions and services designed to streamline legal data and records management. EnvisionIT Legal features Managed Print Services, Managed IT Services, integrated solutions, professional services, hardware and support, all under a single platform.
During LegalTech the following services, solutions and hardware will be on display at Konica Minolta Booth #500:
- IT Services for Legal – Konica Minolta offers IT Services through its All Covered division and provides end-to-end technology solutions to law firms across the country. These solutions include printing, scanning, IT Services and Support as well as the implementation, integration and customization of legal specific applications such as case management, collaboration, document management and content management. Konica Minolta excels in consulting with firms on ways to streamline workflows, manage documents more effectively, while offering scalable solutions for small to large law firms.
Konica Minolta Earns BLI’s Pick for 2012 A3 MFP "Line of the Year"
For the second consecutive year, Konica Minolta Business Solutions has won Buyers Laboratory LLC’s (BLI’s) most coveted award—A3 MFP Line of the Year. Once each year, Buyers Lab, the leading global provider of information and testing services to the digital imaging industry, acknowledges the vendors whose product lines are determined to be the best overall in their respective categories based on the cumulative results of models tested in BLI’s rigorous two-month laboratory evaluation. By assessing reliability, image quality, ease of use, productivity and a range of other criteria, the tests reveal the products that deliver customers the best value and most trouble-free performance. Also considered are the breadth of the vendor’s line and the vendor’s ability to provide quality products suitable to a broad spectrum of customer needs, from low-volume to high-volume.
“The Konica Minolta line continues to impress, currently including 14 A3 “Pick” winners—more than any other MFP vendor,” said George Mikolay, senior product editor, A3/Copier MFPs. “It’s a remarkable achievement that among all 14 ‘Pick’ winners, not a single malfunction occurred,” said BLI Managing Editor Daria Hoffman, pointing out that the only service required was for routine scheduled preventive maintenance. “When all currently available tested A3 models are considered, Konica Minolta has the best reliability record of all eligible vendors, proving that it offers the quality buyers consider more important than any other.”
Konica Minolta Names 2011 Dealer Excellence Award and Lifetime Achievement Award Recipients
Jan 18, 2012 Ramsey, N.J. and Las Vegas, NV – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Al Scibetta, President, at Copier Fax Business Technologies in Buffalo, NY has been selected for the 2011 Konica Minolta Dealer Award of Excellence. Konica Minolta also recognizes Dan Doyle, Sr., Founding Chairman, DEX Imaging, Inc. in Tampa, FL for the 2011 Konica Minolta Dealer Lifetime Achievement Award.
Recognized not only for charitable activities and social responsibility, but also for efforts toward building long-term relationships and loyalty with employees, Al Scibetta earns this year’s Award of Excellence from Konica Minolta’s U.S. dealer channel. As part of giving back to dedicated employees and loyal customers, Al hosts a variety of events each year including an annual golf outing and group trips to hockey and baseball games. Copier Fax Business Technologies also aims to maximize efficiency while minimizing environmental impact by making every effort to be green throughout all business processes.
Konica Minolta Introduces Updated Free App "PageScope Mobile" To Connect bizhub MFPs and iPhone/iPad/iPod touch, Connecting With Google Docs
Tokyo (January 10, 2012) – Konica Minolta Business Technologies, Inc. (Konica Minolta) is pleased to announce the updated version of "PageScope Mobile" application has been made available for user download worldwide for iPhone, iPad and iPod touch to work with Konica Minolta MFP* "bizhub" (bizhub) through the App Store free of charge.
* Multi-functional Peripherals (Versatile computer peripherals with various functions such as faxing, printing, scanning, as well as copying.)
The new version of "PageScope Mobile for iPhone/iPad" Ver.2.0 (PageScope Mobile) offers more secured printing environment through MFP Authentication (User authentication, Account Track). Also, it is possible to track and manage the total print volume at either the division or individual user levels including iPhone users, which will contribute to TCO reduction in workplace.
Konica Minolta Introduces Updated Free App "PageScope Mobile" To Connect bizhub MFPs and iPhone/iPad/iPod touch, Connecting With Google Docs
Jan 10, 2012 Tokyo – Konica Minolta Business Technologies, Inc. (Konica Minolta) is pleased to announce the updated version of "PageScope Mobile" application has been made available for user download worldwide for iPhone, iPad and iPod touch to work with Konica Minolta MFP* "bizhub" (bizhub) through the App Store free of charge. * Multi-functional Peripherals (Versatile computer peripherals with various functions such as faxing, printing, scanning, as well as copying.)
The new version of "PageScope Mobile for iPhone/iPad" Ver.2.0 (PageScope Mobile) offers more secured printing environment through MFP Authentication (User authentication, Account Track). Also, it is possible to track and manage the total print volume at either the division or individual user levels including iPhone users, which will contribute to TCO reduction in workplace.
Konica Minolta Wins Prestigious Environmental Award in UK
Tokyo (November 28, 2011) - Konica Minolta Business Solutions (UK) Ltd. (Konica Minolta UK) located in Basildon, Essex, the UK office equipment and production print system sales subsidiary of Konica Minolta Business Technologies, Inc. (Konica Minolta BT), has won the prestigious Green Apple Award in recognition of its innovative environmental project, "OPS* Green Audit Process."
The Green Apple Awards are organized by the Green Organisation, an independent, non-profit environment group dedicated to promoting environmental conservation. The aim of the Green Apple Awards is to recognize, reward and promote environmental best-practice. Konica Minolta's awards submission for the OPS Green Audit Process was considered by a panel of judges against criteria including environmental benefit, innovation and economic benefit. The Award was presented at a recent ceremony held in the House of Commons, Westminster, London.
Broadened Scope for Lab Reports Envisioned at 2011 A3/A4 TAC: Vendors Push Solutions, Environmental and Vertical Market Suitability Assessments
By George Mikolay, Senior Product Editor, A3/Copier MFPs, and Marlene Orr, Senior Printer Analyst, November 21, 2011
At BLI’s 2011 A3/A4 Testing Advisory Committee (TAC) meeting, representatives from nine printer and copier vendors gathered to weigh in on BLI’s current and upcoming test procedures and evaluation criteria. This year’s participants included Canon, Dell, Konica Minolta, Kyocera, Lexmark, Muratec, Ricoh, Samsung and Xerox.
Established in 2006, TAC is intended to get input from key industry participants on BLI’s test methods and reports to ensure the reports evolve to meet the industry’s changing needs. Past meetings have resulted in numerous improvements, including an increased print-to-copy ratio, higher volumes of scan testing and the inclusion of optimum monthly volumes for each device based on vendor-supplied averages for each speed range.

