Tulsa Chooses iDatix to Automate City Administration

Clearwater, FL (November 4, 2008) iDatix Corporation, in partnership with J.D. Young Company, announced today that it will implement its award winning iSynergy Enterprise Content Management (ECM) solution for the city of Tulsa, OK. iSynergy is a comprehensive electronic document capture and workflow solution that provides easy-to-use document capture, storing, retrieval, and process automation.

For several years, Tulsa has experienced difficulty in the timely processing of commercial permits and licenses due to the volume of paper and the number of people and processes involved. Their paper-based system required duplication of each form, plan, and supporting document and was not only cumbersome and error prone but also expensive. Recognizing the need to automate and simplify their workplace, Tulsa’s Development Services Department decided to implement an ECM system which would eventually become the standard for the city.

Terry O’Malley, Project Manager in the city’s Information Technology Department, sums it up: “We have a lot of manual processes, we have a lot of paper coming in, we have a lot of shuffling of that paper. By streamlining and automating these manual processes with iSynergy, we expect to cut our turnaround time in half or more.”

“After our initial demo to the city, it was clear that the vision of a paperless environment Terry outlined went beyond what traditional ECM solutions provided,” said Steve Allen, CEO of iDatix. “ We are honored that the city’s selection process identified iSynergy as being able to meet those needs.”

Bob Stuart, President of J.D. Young, agreed. “We believe that the City of Tulsa will realize even greater efficiencies than they imagine. Their speed of service will increase dramatically and their costs will decrease significantly.” When asked what he thought most impressed city staffers, Stuart said, “I think they were shocked that such a full featured system could be that user-friendly.”

iSynergy will interface to the city’s legacy systems as well, preserving the existing infrastructure while at the same time improving service. “We were all so blown away by how iLink allows you to do some pretty quick integration with legacy systems,” says O’Malley. “When iSynergy is rolled out to other departments, it will interface to those systems as well. The sky’s the limit, as far as other systems we could integrate with.”

The Tulsa metropolitan area is estimated to reach one million between 2010 and 2012. As the city grows, the city’s services must grow too. iSynergy is projected to support 4,000 city employees, multiple departments, and the processing of millions of documents and thousands of citizen requests per year.

O’Malley is confident iSynergy was the right choice. “We’re all pretty excited about this’” she said. “I think we’re looking good.”

About iDatix

iDatix is an emerging leader in enterprise content management and business automation solutions.  With a mission to “Simplify the Workplace,” iDatix provides a complete solution for building and implementing innovative paperless business processes improving productivity, compliance and business continuity while reducing labor, liability and expenses.  With out-of-the-box seamless integration to existing key business applications, clients are free to drive innovation without IT and consultant involvement.  For more information contact iDatix at (727) 441-8228 or visit www.idatix.com.

About J.D. Young

As a document solutions provider, J.D. Young strives to maintain a consistent flow of information in the workplace. The company provides hardware, software and printing strategies, resulting in turnkey solutions to document related challenges. J.D. Young’s solutions can simplify the flow of information, cut costs, improve document quality, and ensure regulatory compliance. www.jdyoung.com.

 
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