February 05, 2009 – Trumbull, CT – Océ, an international leader in digital document management and delivery, announced today that Municipal Code Corporation, one of the nation's leading legal codification and government publishers, has installed three cutsheet Océ VarioPrint ^® 6160 duplex printing systems, along with Océ PRISMAprepare ^TM document preparation software to upgrade its digital printing infrastructure in Tallahassee, Florida. The Océ printers are used to generate duplex Codes of Ordinances and utility bills in cost-effective short runs for municipalities nationwide. The company selected the Océ systems to improve productivity, reliability, uptime, image quality and operational efficiencies. Productivity has already improved by approximately 30 percent, according to Philip Claiborne, Chief Information Officer for Municipal Code Corporation.

Municipal Code Corporation has more than 55 years of experience publishing Codes of Ordinances, land use codes, and charters for local governments, from original codifications to republications and updates, in both print and electronic format. Cities and counties in 50 states depend on Municipal Code Corporation to publish, supplement and distribute their Codes of Ordinances. The company attributes its leadership in local government publishing to a reputation for high quality, responsive service, the expertise of a professional staff of attorneys, legal researchers, and editors, and a focus on advanced technology.

CALGARY, ALBERTA (February 2009) – Even when Print Audit was a small home basement operation, offering outstanding customer service was a top priority. A decade later, with offices now spanning five continents, the print management solutions company has remained dedicated to its core competency, from regularly collecting customer feedback to having real people greet callers in lieu of automated voices. This week, the company released customer survey data that suggests that their commitment to excellent customer service produces results: those using Print Audit’s products and services rated the company’s technical support at 93 percent over the past six months.

Receiving such high customer satisfaction ratings consistently over an extended period of time is a rare achievement, especially the area of technical support. Print Audit credits its strong customer service and support program to heightened, ongoing communication with customers and to using a system called Net Promoter that utilizes user surveys to improve both products and services.

Document workflow solutions from DocuWare improve a company’s organization: work processes speed up, mistakes and multiple data entries are avoided. Employees in a process chain can use electronic workflow to access all the documents they need. Workflows are easy to set up using the document management program’s stamp feature.

Processes from the Stone Age?
Information bombards us today from every angle – e-mail, contracts, customer requests, invoices, letters… you name it. Business correspondence is increasingly handled in seconds, moving from continent to continent. It seems as if the world is spinning a little faster than it used to. So, why does the modern age give way to the stone age when your employees still waste time gathering information; just to further along a slow, often cumbersome, paper-based process? And at what cost to your company – slower productivity, poorer customer service, your competitive edge?

LAKE SUCCESS, N.Y., February 3, 2009 – Canon U.S.A., Inc., a leader in digital imaging, has announced two additions to the popular Office All-In-One (AIO) line-up - the PIXMA MX860 and PIXMA MX330 printers. Ideal for the small business operating out of the home, the versatility and overall ease-of-use of these two new Office AIO printers provide users with the comfort of knowing the finished product, whether it is a business presentation or a photo from a family vacation, will be of high-quality.

The Canon PIXMA MX860 Office AIO printer features Advanced Media Handling with Auto Duplex copying, printing and two-way paper feeding. The Auto Duplexing feature permits two-sided copying/scanning of letter-sized documents, without the need to manually turn over pages and re-feed the document. When copying, this printer even has the ability to scan and print at the same time, which can dramatically reduce the amount of time it will take to complete a project.

For the first time, a PIXMA Office AIO printer, the PIXMA MX860, will have Wireless LAN (802.11b/g) capabilities and an Ethernet network connection built-in for easy printing and scanning with multiple personal computers. In conjunction with Canon's Generation Green initiative, both of these new Office AIO printers will have the Quick Start feature. The LCD changes from the start-up screen to the initial stand-by mode in a few seconds after pressing the power key, enabling input on the buttons to start operation.