Plasticard-ZFT, the producer of personalised bank cards and customer cards, was confronted with an exciting challenge from a new customer. The company was assigned not only the responsibility of producing and personalising customer cards but also to digitally transfer the data in order to activate the related customer account. In order to avoid misuse, the identity of the person applying for the card had to be clearly verified.

The procedure on which both parties agreed upon requires the identification of the person through a POSTIDENT form. A form, filled out by the entitled person is forwarded to Plasticard-ZTF, where the data must be digitalised and compared to the account information in the database. If the data matches, the account will be activated. 

Plasticard-ZFT needed software that could quickly, easily and reliably extract the needed data out of the forms and prepare them for processing. As the company had no experience in form processing it asked for advice from EDV-Partner GmbH, an integrator of individual T solutions located in Hamburg. In previous projects EDV-Partner GmbH worked with ABBYY technology and was very happy with the results. Therefore, a conjoint decision was made to use ABBYY FormReader Desktop Edition.