Client Success: Murtha Cullina's Director of IT was unable to rely on his current service vendor to contain printing costs while also ensuring that all of the firm's network printers were working at optimum capacity to support nearly 130 attorneys plus support staff. With help from Page After Page's Remote Print Management System, the firm was able to streamline the delivery of toners, track and control printer usages, and gain a predictable financial picture of its print infrastructure.

Murtha Cullina LLP offers a full range of legal services to businesses, government, non-profit organizations, and individual clients throughout New England. They employ 130 attorneys throughout their five offices.

THE CHALLENGE

Murtha Cullina's Director of IT, Steven Spada, was dissatisfied with his print services provider. The vendor failed in its commitment to provide exceptional customer service. They were unable to streamline the delivery system for toner replenishment and they failed to reduce the helpdesk's involvement with printer issues.