Austin Health – Treating their print needs for a healthy bottom-line

Austin Health is the major provider of tertiary health services, health professional education and research in the northeast of Melbourne. It is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

Austin Health comprises Austin Hospital, Heidelberg Repatriation Hospital and the Royal Talbot Rehabilitation Centre. During 2006-07, its 6,400 staff treated a record 85,887 inpatients and 149,971 outpatients.

It is a busy environment at Austin Health and medical staff don’t have time to learn how to use different equipment as they move through the hospital and work in different wards and divisions. That and the need to reduce hefty equipment running costs was the impetus to go to tender and select a single multi function device (MFD) supplier in 2005.