Submitted by Anonymous on Wed, 11/26/2008 - 15:44
The largest Mercedes-Benz dealer in the USA, Fletcher Jones Mercedes-Benz (FJMB), is using DocuWare to store car sales documentation and repair orders. Improved access to information allows FJMB to provide superior customer service and simplify internal document management practices, all while reducing costs by over $40,000 annually.
Located in Newport Beach, California, Fletcher Jones Mercedes-Benz is the largest Mercedes-Benz dealership in the country. With 580 employees, the dealership sells upwards of 700 cars a month and services 440 cars a day! The dealership is devoted to the lasting satisfaction of Mercedes-Benz owners and the long-term maintenance of their automobiles.
Download the full case study: Fletcher Jones Mercedes-Benz
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