Case Studies
Managed Print Services Solutions for Hammond Lubricant Works LLC
Submitted by bonnie on Tue, 04/14/2009 - 11:20
Successful Solution
Hammond Lubricant Works’ Administrative Manager needed to identify and control printing expenses,
reduce wasteful purchasing practices, cut long distance fax charges, and correct redundancies
in the company’s printing fleet.Advanced Imaging Solutions rightsized the printing fleet with strategically placed printers and multifunction devices and implemented a Managed Print Services
program.Hammond Lubricant Works now has an organized and transparent supplies program, an
efficient printing fleet and a scheduled maintenance plan.The company realized a 23% monthly
savings in the first quarter of their Managed Print Services program.
Hammond Lubricant Works, located in Hammond, Indiana, is a manufacturer of petroleum-based lubricant products. The company was founded in 2002 and employs approximately 60 people. The business can be very fast paced, especially when the price of crude oil is volatile.
Education: A lesson in efficiency
Submitted by bonnie on Wed, 03/11/2009 - 19:29
The Background
A growing school district was struggling with purchasing expensive HP printer supplies and unreliable devices. The printers were a burden on the school's budget because they were being used for greater volumes than they were designed to handle and they carried a high total cost of ownership.
The Solution
By putting Canon ImageRUNNER multi-function devices on the school's network, MWOS made it easy for faculty to print to several key locations around the building. Another aspect of the solution was the use of the mailbox feature on the Canon imageRUNNERS that allows the faculty to send items to an assigned mailbox. This funtion enables faculty to better manage print jobs by storing them on the device until it is convenient to print.
Managed Print Services Case Study
Submitted by bonnie on Tue, 03/10/2009 - 20:15
We have all read of companies reinventing themselves. Frequently, the company had a poor strategic p an or simply did not execute well. It is unfortunate hut you do not have to look any further than the large American auto manufactures for a recent example. Some companies have the foresight to change while they are still on top; think of Bill Gates' 1995 manifesto to the employees of Microsoft to redirect their efforts to the internet after a relatively small company, Netscape, jumped to an early lead in what was considered the future of personal computing.
Page After Page is a company that has continually reinvented itself. As a successful and profitable printer cartridge re-charger serving businesses in the greater Boston market, Page After Page has differentiated themselves by providing their large customer base with desktop delivery. This transition to a higher level of service positioned Page After Page favorably when big box retailers started to fill their shelves with compatible cartridges.
Simplifying: A solution that eliminates cost from the billing process
Submitted by bonnie on Tue, 03/10/2009 - 17:40
The Background
A transportation and logistics company in the south Chicago suburbs had some very established processes. One of the long-standing procedures involved the way billing was handled. Invoices were printed on three-part, pin-fed forms and printed on a dot printer machine. One part of the form was retained by the company, another was sent to the customer and the last one was a back-up copy that no one was really sure why it was there. According to the customer, "the forms had just always been done that way." The procedure worked for them. Invoices went out and the company was paid, but there was serious waste and inefficiency in the process. The preprinted forms were costing the company more than 34 cents each.
Managed Print Solutions: The leading edge in laser printer management
Submitted by bonnie on Mon, 03/09/2009 - 20:29
Client Success: Murtha Cullina's Director of IT was unable to rely on his current service vendor to contain printing costs while also ensuring that all of the firm's network printers were working at optimum capacity to support nearly 130 attorneys plus support staff. With help from Page After Page's Remote Print Management System, the firm was able to streamline the delivery of toners, track and control printer usages, and gain a predictable financial picture of its print infrastructure.
Murtha Cullina LLP offers a full range of legal services to businesses, government, non-profit organizations, and individual clients throughout New England. They employ 130 attorneys throughout their five offices.
THE CHALLENGE
Murtha Cullina's Director of IT, Steven Spada, was dissatisfied with his print services provider. The vendor failed in its commitment to provide exceptional customer service. They were unable to streamline the delivery system for toner replenishment and they failed to reduce the helpdesk's involvement with printer issues.
Manufacturing: Increasing workflow efficiency in manufacturing
Submitted by bonnie on Mon, 03/09/2009 - 17:46
The Background
Success in the manufacturing sector hinges on constantly becoming more efficient with the use of valuable resources. A large suburban Chicago food manufacturer recently decided that they wanted to use the same methodology for efficiency that had made them successful in the production process and apply it to their document workflow. The company faced redundancies in handling documents that cost them time and money.
The Solution
Working with Martin Whalen Office Solutions, the company was able to get to the root of the problem. Staff were making copies of essential paperwork, faxes, and orders and hand delivering them throughout their large facility. Martin Whalen was able to provide a customized solution that had all of the faxes delivered electronically while paper documents were able to be scanned and sent via e-mail.
imageWARE: Making the most of technology to share information
Submitted by bonnie on Sun, 03/08/2009 - 17:49
The Background
Midwest Transit Equipment Inc., the largest new and used bus dealer in the United States, has five locations covering Illinois, Indiana, Michigan and Missouri. They needed to share information accurately and efficiently between offices. Large files (sometimes numbering as many as 400 pages) were produced daily and many times they needed to be shared instantly and easily accessed at all of the company's locations.
The Solution
Martin Whalen worked with Midwest Transit to develop a system using imageWARE software technology to deliver a total document workflow solution that is seamless, flexible and easy to use. A high-speed scanner was installed to allow large documents to be quickly scanned and placed on the imageWARE system.
Color: Making the most of color
Submitted by bonnie on Sat, 03/07/2009 - 19:31
The Background
Midwest Transit Equipment, Inc. is the largest new and used bus dealer in the United States. At Midwest Transit they pride themselves on being innovative with marketing and sales efforts. Part of Midwest Transit's marketing plan includes an active direct mail program targeted at key potential customers. The marketing has been effective in driving new business, but there were also growing supply bills for their HP color printer. Midwest Transit experimented with outsourcing print jobs but was not able to get the price and quick turnaround time they wanted. They needed a way to handle in-house color printing that was able to combine low cost with quality output and reliability.
The Solution
Midwest Transit decided on a Canon Color imageRUNNER 3200 from Martin Whalen to produce all their color prints. The imageRUNNER with a saddle-stitch finisher allows mail pieces to be printed and folded at a pace that keeps up with the high-speed marketing department.
Print Management Solutions: The leading edge in laser printer management
Submitted by bonnie on Fri, 03/06/2009 - 19:59
Cytyc Corporation is a global, biomedical company that designs, develops, manufactures, and markets innovative diagnostic and surgical products. Their products include a range of cancer and women's health applications. Cytyc's corporate headquarters are located in Marlborough, MA.
THE CHALLENGE
Rising service costs, needing to stock thousands of dollars of toner cartridges onsite, and paying a portion of their annual service contract upfront, were only some of the issues Cytyc was facing when Jim Lekas, Cytyc's IS Operations Analyst, pursued firm wide cost saving options which led him to a new print management service provider.
In its top to bottom current state analysis, Page After Page was shocked to find that Cytyc stocked three toner cartridges for each of their 90-100 existing local printers. Lekas estimates that at any given time they had between $10,000 - $20,000 worth of cartridges stored in their stockroom.
Banking: A Simple Solution to save time and money
Submitted by bonnie on Fri, 03/06/2009 - 19:36
The Background
A popular local bank was experiencing some growing pains as it added branches and customers. One of the issues was the large month end statements that took all night to print. It was an inefficient process that the bank decided they needed to reevaluate.
The Solution
Martin Whalen staff took the time to understand the bank's situation and realized that the overused HP printer they were printing on was costing them both time and money due to the machine's slow speed and the expensive supplies that constantly needed to be replaced. Part of the solution was replacing the printer with a high-speed Canon imageRUNNER 5070 multi-functional device that was able to do the job with less expense. The statement printing that had taken all night and required constant attention to correct jams and monitor paper and supply levels is now able to be done easily in just 3 hours. In addition to the increased speed from the Canon there was also improved functionality with the addition of copying, scanning and faxing with the updated device.
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