Award-Winning Konica Minolta MFPs Team Up with 5-Star NSi Workflow Platform
What do you get when you combine award-winning Konica Minolta MFPs and a 5-star solution like NSi AutoStore 5.0? A perfect match for Konica Minolta dealers and their customers who need to move beyond basic scan capture and routing. With the availability of the new Konica Minolta MFP 2.0 workflow component, users of MFPs employing Konica Minolta’s bizhub Extended Solutions Technology (bEST) open platform can route scanned documents directly into leading line-of-business applications, content management systems such as Microsoft SharePoint, and even online “cloud” services like Google Apps—all right from the control panel of the MFP.
Developed by Notable Solutions, Inc. (NSi), the workflow component can be embedded in any Konica Minolta MFP that supports the company’s Open API platform. These include the bizhub C452, bizhub C552/C552DS and bizhub C652/C652DS series, which were BLI Summer 2010 “Pick” winners. The bizhub C452 stood out in the 41- to 50ppm color A3 class for its flawless reliability on BLI’s 150,000-impression durability test—the best of any business color model in its speed range tested since 2005. The bizhub C552 was a “Pick” winner in the 51- to 60-ppm color A3 class thanks to its exceptional image quality and outstanding reliability in BLI’s 200,000-impression durability test (no service calls and just 3 misfeeds). The bizhub C652/C652DS were “Pick” winners among 61- to 70-ppm color A3 models thanks in large part to their high productivity and equally impressive reliability in BLI’s 250,000-impression durability test (with no service cals and just 4 misfeeds during that quarter-million page run).
Océ Installs First Océ Arizona 550 XT Printer in the U.S. at Thomas Reprographics in Dallas
November 30, 2010 – Trumbull, CT — Océ, an international leader in digital document management and large format printing solutions, today announced it installed the first Océ Arizona® 550 XT printer in the U.S. at Thomas Reprographics’ facility in Dallas. This installation was quickly followed by a second Océ Arizona 550 XT printer placement at Thomas Reprographics’ Austin, TX, location.
The Océ Arizona 550 XT printer is the next generation model in the award-winning Océ Arizona Series of UV flatbed printers. It uses UV curable inks and Océ VariaDotTM imaging technology to deliver near-photographic image quality for nearly any application. Designed as a true flatbed system, it can print on a wide variety of oversized rigid substrates up to 98.4 by 120 inches, and offers a flexible media printing option for roll-based media up to 86.6 inches wide. The Océ Arizona 550 XT printer features a Production print mode of up to 462 square feet per hour on rigid media without sacrificing any of the award-winning print quality for which the Océ Arizona Series is famous.
Trevor Hansen, Director of Product Marketing at Thomas Reprographics, cites quality improvement, ink cost savings, labor savings, and the ability to offer a wide range of output as key features of the Océ Arizona Series printers installed at various Thomas Reprographics’ locations. In addition to the two new Océ Arizona 550 XT models, an Océ Arizona 250 GT printer is installed at the Phoenix location; an Océ Arizona 350 GT printer is at the Minneapolis facility; and another Océ Arizona 350 GT printer is in the Miami office. These are just a few of many Océ printers used by Thomas Reprographics to serve its customers in the AEC and display graphics industries.
Ricoh Europe Joins Kofax Global Partner Program
IRVINE, CA, NOVEMBER 30, 2010--Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, today announced that Ricoh Europe has joined the Kofax Global Partner Program as a Platinum Partner and value added reseller (VAR). Ricoh Europe will resell Kofax’s portfolio of document capture software solutions and maintenance and professional services as part of its imaging and solutions business. The new agreement expands Kofax’s presence to customers throughout Europe, the Middle East and Africa (EMEA).
Ricoh is a specialist in office solutions, managed document services and production printing. As part of the Kofax Global Partner Program, Ricoh Europe joins more than 700 Kofax channel partners worldwide.
“We’re impressed with the resources, personnel and focus Kofax dedicates to its partners and are pleased to become a Platinum Partner,” said Emma Isichei, Director, Advanced Solutions Centre, Ricoh Europe. “This alliance will help us to support our customers to transform their business processes through a document capture platform.”
Océ Business Services Ranked the Leading Document Process Outsourcing Provider among the Global Top 50 Outsourcing Providers by the Black Book of Outsourcing
New York, N.Y. (November 29, 2010) — Océ Business Services, a leader in document process management and electronic discovery services, has been ranked among the top two document process outsourcing (DPO) providers for the past three years by the Black Book of Outsourcing annual client survey. This year brings another distinction: the Black Book’s 2010 “State of the Industry" survey has ranked Océ Business Services as the leading document process outsourcing provider among the Global Top 50 Outsourcing Providers.
"Océ Business Services has been ranked among this year’s select group of Global Top 50 Outsourcing Vendors," notes Eammon Kennedy, research director for Datamonitor, a world-leading provider of global business information and owner of the Black Book of Outsourcing. "Outsourcing services clients consistently ranked Océ high across all nine performance criteria. Océ received the highest ratings of any document process outsourcing vendor in three criteria that clients indicate are most important; Océ tied for the highest scores in two other performance criteria. Based on results, Océ is a leader when it comes to focusing on client service."
The Global Top 50 rankings were based on results of an online survey conducted by Datamonitor between April 28 and Aug. 4, 2010. During the survey period over 6,500 responses from executives qualified to evaluate leading global outsourcing providers were received and accepted as valid according to Datamonitor’s comprehensive quality assurance process. The Top 50 companies were ranked against nine criteria of operational excellence: requirements awareness, shared goals, financial benefits, risk mitigation, partnership approach, problem resolution, corporate reputation, future orientation and skills and resources.
Inter-American Development Bank Selects Kofax for Enterprise Capture Solution
IRVINE, CA, NOVEMBER 23, 2010--Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, today announced it will provide an enterprise capture solution to Inter-American Development Bank (IDB), a leading provider of development financing in Latin America and the Caribbean. The value of the contract to Kofax exceeds $200,000.
IDB will implement Kofax Capture and Kofax Transformation Modules to process over three million customer agreements, records, correspondence and other financial documents it receives annually. The documents, many of which are written in Spanish, will be scanned and the resulting images automatically separated and classified prior to the critical business information being extracted. Images and information will then be routed to a repository for easy access and downstream business processes, resulting in greater operational efficiency that will enable the organization to optimize staff resources and accelerate processes.
“Strategic investments in enterprise document capture provide a significant ROI for financial services firms looking to streamline the workload associated with paper intensive processes,” said Alan Kerr, Executive Vice President of Field Operations at Kofax. “These solutions can reduce the cost and errors generated by manual tasks, freeing up valuable resources to be used more effectively in other areas that enhance customer service.”
OKI's Color Digital LED Printers Receive "Fall 2010 BERTL's Best"
TOKYO, November 22, 2010 -- OKI Data Corporation, an OKI Group company specializing in the printer business, today announced the receipt of the "15th Annual, Fall 2010 BERTL's BEST Awards" for four of its new digital LED printers. The C530 and C330 color LED printers received the Best High Performance Color Printer Award and the mono LED printers, B431 and B411 received the Best High Performance Monochrome Printer.
The Business Equipment Research and Test Laboratories Inc., (BERTL) is an independent testing laboratory whose purpose is to provide objective, independent product evaluation reports and comparative analysis on imaging devices and software workflow solutions. Their primary focus is the end user. Since 1995, the "BERTL's Best" Award recognizes the best device, software, and product lines in the digital imaging marketplace that were launched during the year. The categories are based on desktop, workgroup, departmental and production work environments. BERTL's analysts review them to identify the select group of devices and software that stand apart from the others.
HP Wins Prestigious Award for Social Technologies in Online Customer Support
HP today was recognized by independent research firm Forrester Research Inc. as a Forrester Groundswell Award winner for excellence in achieving business and organizational goals with social technology applications.
The HP Consumer Support Forum is a free global interactive community where HP customers connect online with one another and exchange insights, tips and answers to each other’s questions. The forum received the accolades in the award category of International Business to Consumer: Supporting.
“We’re thrilled by the diversity and quality of the entries in this year’s International Forrester Groundswell Awards,” said Nate Elliott, principal analyst at Forrester. “With consumers worldwide embracing social technologies, the Groundswell is now global. The finalists and winners we’ve recognized – including local efforts on four continents and a number of truly global programs – are among the leaders in using social tools to reach and serve their customers.”
HP customers have shown that online channels are a preferred method for finding answers to questions about HP products. To date, more than 13 million customers have resolved their issues via the HP Consumer Support Forum.
The HP Consumer Support Forum is easy to navigate, and visitors now have access to more than 460,000 forum posts on a myriad of technology topics. Discussion boards are broken out by topic area, such as Notebooks, Desktops and Printers, and offer search capabilities and advanced features like bookmarks, RSS feeds and rich multimedia.
HP also actively monitors the forum to identify common support issues and gain customer feedback and insights. This customer input is then used to improve future products and support.
Canon Celebrates Another Award-Winning Year For Outstanding Customer Service And Product Quality
LAKE SUCCESS, N.Y., November 18, 2010 – Canon U.S.A., Inc., a leader in digital imaging, is proud to announce another award-winning year, chock full of many new product announcements and a variety of key industry distinctions. Among the Company's key awards, Canon U.S.A. was honored for the seventh consecutive year by PCMag.com with the 2010 Readers Choice Award for Service and Reliability for digital cameras and printers and also garnered its second consecutive "Center of Excellence" award from BenchmarkPortal1 for The Systems and Technical Support Division.
In addition to the prestigious industry awards, several new products and product lines were honored with multiple distinctions throughout the year from outlets such as Time.com, American Photo, Computer Shopper and Digitaltrends.com as well as Outstanding Achievement Awards from Buyers Laboratory (BLI), a leading independent office equipment test lab.
"Canon prides itself on bringing to market a wide array of reliable and practical imaging solutions that not only improve the end-user's experience, but also remain on the forefront of cutting-edge technologies," said Bunji Yano, senior director and general manager, Corporate Communications, Canon U.S.A. "These awards and distinctions reaffirm Canon's position as an innovative industry leader."
Building upon an already impressive lineup of award-winning compact cameras and DSLRs, the groundbreaking Canon EOS 5D Mark II was selected as one of Time Magazine's Top 100 Gadgets of All Time, the Canon EOS 7D was honored with a Professional Photographer's 2010 Hot One Awards and the Canon EOS Rebel T2i received an Editor's Choice Award from PCMag.com. In addition, the Canon PowerShot S95 garnered an Editor's Choice Awards from Digitaltrends.com and American Photo, while the PowerShot A3000 IS received four out of five stars from PCMag.com. The Canon VIXIA HF S20 flash-memory camcorder also received an Editor's Choice award from Digital Trends and the VIXIA HF S21 was honored with an Editor's Choice from Popular Mechanics.
Konica Minolta Introduces the magicolor 3730DN Color Printer
New A4 Color Printer Offers High-Quality Output and a Small Footprint – Ideal for Small Businesses and Office Workgroups
Ramsey, NJ – November 18, 2010 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the availability of the magicolor® 3730DN A4 Color Printer. An energy efficient solution that delivers high quality color output in an ultra-compact size, the magicolor 3730DN is ideal for busy, small offices and workgroups with growing document demands.
The magicolor 3730DN does not compromise speed due to its compact size. Printing at 25 ppm in color and B&W with a 120,000 page monthly duty cycle, the magicolor 3730DN has a height of only 13.6 inches to fit easily on a desktop or in tight office spaces for maximum productivity. This newest addition to the award-winning family of magicolor color printers is Energy Star compliant and designed with the environment in mind, using less energy than other printers in its class (430W). Additionally, maximum power consumption for the magicolor 3730DN is lower than the competition at only 1000W. The magicolor 3730DN also features integrated auto-duplex printing, 2400 (equivalent) x 600 high resolution image quality, and Konica Minolta’s smart calibration system – enhanced Automatic Image Density Control (eAIDC) – to further improve prints with optimal color quality.
Xerox iGen4 Press Sets Off Productivity Spike Among Print Service Providers
Rochester, N.Y. -- Survey participants in the NAPL Strategic Perspective 2010 expect web-to-print and 1:1 marketing opportunities to be among the industry’s fastest growing services over the next three years1. Xerox Corporation’s (NYSE: XRX) iGen4® press is helping fuel those profitable opportunities with new applications, simple online ordering and personalization options.
For example, CCG Marketing Solutions (CCG) added two iGen4 presses to accommodate multichannel programs for clients in several industry sectors including consumer products, automotive, healthcare and financial.
“While brand marketers appreciate the flexibility and color quality provided by the iGen4, we appreciate its productivity – we’re able to keep up with print volumes that have doubled over the last 18 months,” said Jeff Pinkin, executive vice president, CCG.
CCG has also enhanced business processes by integrating Xerox FreeFlow® Web Services, as well as uDirect® Studio and uStore® solutions from XMPie®, A Xerox Company, with its proprietary order fulfillment and direct marketing platforms.
emFAST Inc.'s FACSys Connector Verified Compatible With Canon's Multifunctional Embedded Application Platform (MEAP)
[Bridgewater, NJ - November 16, 2010] - emFAST Inc., a pioneer in network fax messaging, today announced the verification of the FACSys
Connector with Canon's advanced Multifunctional Embedded Application Platform (MEAP) enabled imageRUNNER line of multifunction printers (MFP).
The FACSys Connector for Canon MEAP-enabled MFPs ensures that all fax transmissions are captured and recorded for the purposes of compliance - providing necessary details, audit logs, and meta data while storing the sent or received fax image for retrieval.
"emFAST takes the integration of the FACSys fax/messaging platform and Canon MFPs to a whole new level," said Peter Valier, FACSys Product Manager, emFAST Inc. "Comprehensive two-way communication made possible by MEAP grants users unparalleled access to fax server and document-to-digital conversion and routing resources in a secure, productive and convenient manner."
Lexmark Enters the Small Business Market, with Telemarketing Help from Datacom
Introduction
Lexmark International is a developer, manufacturer and supplier of printing and imaging solutions for offices and homes. The company’s products include laser printers, inkjet printers, multifunction devices and associated supplies, services and solutions.
Lexmark aims to makes it easier for businesses and consumers to move information between the digital and paper worlds.
In Australia, Lexmark is very successful in the consumer and enterprise markets, but in late 2007 identified small businesses as a market in which it could improve its performance.
Datacom was able to meet Lexmark’s lead generation needs with its telemarketing offering, enabling a new dialogue between Lexmark and the small business market, delivering an exceptional branded experience to a new target audience through a dedicated and engaged team of sales and marketing specialist.
The injection of a telemarketing force meant a business transformation for Lexmark and their resellers. Datacom aligned people, systems and processes to maximise their business intelligence data and ensure the contact to Lexmark customers is flawless. Datacom believes customer service is not just about taking calls.
The innovative recommendations provided a platform to partner with Lexmark and adapt their business processes and systems…all of which drives efficiency, performance and customer satisfaction.
Make Financial Reporting Easy with Print Management
With such a tight economy, it is more important than ever to track cost and resources. Your print environment should be no exception. Unfortunately, accurately tracking the amount you spend on printing can be incredibly difficult without proper management tools in place.![]()
Print management allows you to pull your print costs out from under the umbrella of basic office supplies. Not only will it help you see exactly how much you spend on copies overall, but you will have the opportunity to manage print costs by department, workgroup or even by project.
Create Profits with Print Management
Printers and copiers have become a staple in most business processes. Print costs can skyrocket and greatly affect profit margins if left unmanaged. With a tough economy, companies are searching for ways to balance budgets and cut costs wherever possible. Print management, however, offers many features to help your business control costs and create profits.![]()
With proper print management, you will have the ability to track your daily cost of printing. You will reduce costs by controlling print volumes through default settings and managing supply order effectively and easily. Not only will you be able to properly manage your print costs, but you will be able to accurately charge back to departments, projects or clients.
Digital Monochrome MFPs “bizhub 423/363/283/223” Receive Good Design Gold Award 2010
Tokyo (November 16, 2010) - Konica Minolta Holdings, Inc. (Konica Minolta) today announced that its digital monochrome MFPs (Multi-functional Peripherals) received the honor of Good Design Gold Award 2010, organized by Japan Industrial Design Promotion Organization (JIDPO).
Konica Minolta's digital monochrome MFP "bizhub 423/363/283/223" series with a stylish black body and application of the principles of universal design, had been nominated as Good Design Award Best 15 within the entire submissions of 3,136 products and services this year.
On November 10, the prestigious award ceremony at the Tokyo Midtown commercial complex was filled with excitement from presentations by each of 15 nominees and Konica Minolta's digital monochrome MFPs “bizhub 423/363/283/223” were honored with Good Design Gold Award as a particularly outstanding entry among all the awarded entries.
Ricoh Develops Distributed Scan Management Solution Based on Microsoft Technology
West Caldwell, NJ, November 16, 2010 — Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions and services, today announced that it has developed a new Ricoh multifunctional product (MFP) scanning management solution based on Microsoft Distributed Scan Management (DSM) in Windows Server 2008 R2. This development creates a scanning environment for customers from a central location so they do not have to use third party software or manage additional servers. It provides basic scanning functions from Ricoh MFPs and is managed by an administrator through the server. Users enter the “Scanner” function key on their Ricoh device and select “Distributed Scan” to access it.
Document workflow can be automated through DSM by creating scan processes for scanning to Microsoft SharePoint, Exchange, and file servers all following standard MS security and policies. These scan processes are a set of rules that specify user permissions, resolution, file type and delivery of scanned documents. In addition, DSM allows for monitoring of MFP scanners on a network and provides a log of all scan-related events.
Océ Continues Expansion of imageRUNNER ADVANCE Offering with Compact Office MFPs
TRUMBULL, CONN. November 15, 2010 – Océ, an international leader in digital document management, today announced that Océ North America Document Printing Systems has begun selling the Canon imageRUNNER ADVANCE C2030/C2020 color multifunctional printers. Ideal for workgroups, branch offices and small businesses, these reliable and productive models enable users to create professional documents and conveniently collaborate with other users and devices, in a compact space.
"The introduction of these compact products allows us to bring increased efficiency to customers in light-production environments," said John Reilly, President, Océ North America, Document Printing Systems. "These models give users productive features found in much larger products in a size that will allow them to manage costs so they can continue to move forward."
With the addition of imageRUNNER ADVANCE Essentials software suite, which seamlessly integrates with imageRUNNER ADVANCE models, users receive an enhanced experience that allows for greater convenience and office integration. imageRUNNER ADVANCE Desktop, as well as imageRUNNER ADVANCE Tracker, Workflow Composer and MEAP Connectors enable users to perform imageRUNNER ADVANCE functions from their PCs, track and manage device use and output and transform multi-step workflows into single-button operations.
"Holiday Mail for Heroes" to Deliver Greetings to U.S. Military Members and Veterans
WASHINGTON, November 11, 2010 - In this season of hope and giving, the American Red Cross and Pitney Bowes Inc. (NYSE: PBI) are teaming up to invite the public to “send a touch of home” to U.S. service members and veterans across the country and abroad through the Holiday Mail for Heroes campaign.
Now in its fourth year, the Holiday Mail for Heroes program gives Americans the opportunity to extend holiday greetings and thanks to service members and veterans. Since 2007, the Red Cross and Pitney Bowes have distributed three million cards to military men and women, their families and veterans.
The public can also support military members, veterans and their families this year by making an online donation at www.redcross.org. Donors can then add a personal message to one of four holiday cards designed by Amy Grant, Jane Seymour, Miley Cyrus and Dr. Phil McGraw, members of the American Red Cross National Celebrity Cabinet. The Red Cross will then send the printed holiday card on their behalf to a military member, veteran or family.
For the second year in a row, contemporary music artist and American Red Cross celebrity cabinet member Amy Grant is joining the campaign as spokesperson. This year, Vince Gill also joins Amy as a co-chair for the program.
Océ launches in Tokyo Innovative High Volume Digital Color Printer
Venlo, The Netherlands; Tokyo, Japan, 10 November 2010 - Launched today at Canon Expo in Tokyo: the Océ ColorStream 3500, an innovative printing system that enables customers to make the transition from black & white to very high volume color digital printing as their business grows.
- Ideal for financial services, direct mail and book printing customers
- Businesses predicted to increasingly switch from black & white to high volume digital color printing
- Océ ColorStream 3500 enables print producers to move to full color with minimal impact
- Combines flexibility of Océ high-speed inkjet print quality, duplex printing, continuous feed technology and color workflow
- Océ ColorStream 3500 prints over 1,000 A4 images per minute
Xerox Employees Use Green Tactics to Boost Savings, Earn Earth Awards
NORWALK, Conn. -- Just how small is small? It’s the question Xerox Corporation (NYSE:XRX) employees asked themselves when they set out to develop the smallest package possible for ColorQube® solid ink. The result: a smaller package made primarily of recycled material, and one of many green, employee-driven innovations that saved the company $10.2 million, and eliminated 2.6 million pounds of waste this year.
“For 17 years our Earth Awards program has showcased how employees improve the business – and benefit the world – by eliminating waste,” said Patty Calkins, Xerox vice president, Environment, Health, Safety and Sustainability. “Xerox employees have a strong sense of pride attached to our legacy of being environmentally conscious.”
This year more than 30 nominations came from Xerox facilities around the world – including Ireland, Canada, France, the United Kingdom and the United States.