What is Workflow?
All too often, we hear and even use terms assuming others know exactly what we mean. One term used in the document industry is workflow- but what does it mean?
According to Wikipedia
A workflow consists of a sequence of connected steps. It is a depiction of a sequence of operations...
The flow being described often refers to a document that is being transferred from one step to another.
A workflow is a model to represent real work for further assessment, e.g., for describing a reliably repeatable sequence of operations. More abstractly, a workflow is a pattern of activity enabled by a systematic organization of resources, defined roles and mass, energy and information flows, into a work process that can be documented and learned. Workflows are designed to achieve processing intents of some sort, such as physical transformation, service provision, or information processing. (Source: http://en.wikipedia.org/wiki/Workflow )
OKI Printing Solutions Sets Sites on Graphic Arts and Production Market with Introduction of OKI proColor™ Series
MOUNT LAUREL, N.J. -- OKI Data Americas, which markets its products under the OKI® Printing Solutions brand, today announced the launch of the OKI proColor™ Series, an innovative line of products for color-critical applications in graphic arts and production environments. The OKI proColor Series delivers professional-quality color output, consistent color accuracy powered by embedded EFI Fiery® and PANTONE® calibration on select models, and exceptional media flexibility with variable data capabilities -- all at aggressive operating costs.
“The OKI proColor Series is a breakthrough in color technology for this market because it gives customers the power to perform short-run jobs faster and more cost-effectively than they ever could before -- such as 200 envelopes with variable data in minutes”.
The OKI proColor Series includes the pro810 Series, pro910 and pro930 cut-sheet printers, pro900DP digital envelope press and pro510DW digital web press.
“The OKI proColor Series is a breakthrough in color technology for this market because it gives customers the power to perform short-run jobs faster and more cost-effectively than they ever could before -- such as 200 envelopes with variable data in minutes,” said Randy Rickert, Director, Graphic Arts & Production, OKI Data Americas. “Print shops will now have the ability to compete in new spaces and in-house production shops will have access to unprecedented quality output from a more conducive footprint.”
Océ Office Device Recognized For Energy Efficiency
TRUMBULL, CONN. January 27, 2010 – Océ, an international leader in digital document management, announced today that its Océ VarioLink® 5522c multifunctional printer has received a Fall 2009 Outstanding Achievement Award for energy efficiency from Buyer’s Laboratory, Inc.
Buyer’s Laboratory, Inc. (BLI), a world-leading independent tester of document imaging products, analyzed the top performers in a range of printer and MFP categories and honored the most energy efficient products in their respective group with "Outstanding Achievement" awards. The Océ VarioLink 5522c device was named one of the most efficient in the 41- to 50-ppm A3/ledger color MFP category.
"The Oce´ VarioLink 5522c has earned a Fall 2009 ‘Outstanding Achievement’ award in the 41- to 50-ppm A3/Ledger Color MFP category because of its five-star performance in BLI’s environmental testing," said Lynn Nannariello, BLI’s assistant managing editor. "This device stood out from other models tested not only for its low projected annual energy consumption, but also for its faster than average recovery times, which allow users to save energy without losing productivity."
Ricoh Introduces the Aficio® MP 4001/MP 5001 Digital Imaging System
West Caldwell, NJ, January 26, 2010 — Ricoh Americas Corporation, a leading provider of digital office equipment, today announced its new Aficio® MP 4001/MP 5001 Series, the latest monochrome addition to its award-winning Aficio® Series of multifunction products (MFPs). The MP 4001 and MP 5001 will produce documents at 40ppm and 50ppm respectively, while offering full color and monochrome scanning capabilities. The MP 4001 and MP 5001 feature solutions-based technologies, such as Personal Paperless Document Manager™ (PPDM) and App2Me®, that provide a customized and unique user experience. These solutions are designed to allow users the ability to customize documents and streamline current workflow to enhance personal productivity.
PPDM allows users to capture, combine, convert and share paper, PDF and Microsoft® Office files securely, as well as making document distribution easier by sending paper and electronic files to virtually any destination, including e-mail, FTP sites, Web Folders Microsoft® SharePoint and content management systems. It also allows users to transform paper originals into fully editable Microsoft® Office files, PDFs or fillable forms that can then be electronically completed and revised. In addition, with PPDM, users can extract data from fillable forms into a .csv file for analysis, as well as create Bates Stamps, which are widely used by legal professionals. Also, with PPDM, users have access to one of the most powerful Optical Character Recognition (OCR) engines on the market.
The App2Me solution on the Aficio MP 4001/MP 5001 Series revolutionizes document management, enabling users to create customized workflows and execute them wherever they go. Users can download widgets to any client (desktop, laptop or Smartphone) and use them on any Ricoh MFP enabled with App2Me. App2Me simplifies complex workflows with widgets that can be created to combine, distribute, edit and create documents, as well as perform other tasks automatically. Users can create specialized widgets for virtually any need, in any framework across the multiple platforms that App2Me supports, such as Google Desktop™.
Kyocera Mita America Expands Its Cost-Effective and Energy Efficient ECOSYS and TASKalfa Color Product Lines
FAIRFIELD, N.J. – January 26, 2010 - Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced the launch of the FS-C8500DN color laser printer and the TASKalfa 552ci color multifunctional system. Encompassing the ultra-reliability, unsurpassed performance and proven color technology businesses demand, these new devices offer highly productive output speeds, affordability and flexible output capabilities for any office environment.
As part of Kyocera’s ECOSYS® line of environmentally friendly printers, the FS-C8500DN (50 pages per minute (ppm) color, 55ppm black) is Energy Star™ certified for power efficiency and utilizes long-life consumables for consistent high-quality image output in this ultra-reliable, high performance and affordable printer. The TASKalfa 552ci (50 ppm color, 55ppm black) expands Kyocera’s award-winning, flagship multifunctional product (MFP) series offering long-life components and embedded Hybrid Platform for Advanced Solutions (HyPAS) technology, Kyocera’s powerful and scalable software solutions platform, providing users with seamless integration with software applications that will operate in virtually any environment.
Both the FS-C8500DN and TASKalfa 552ci utilize Kyocera’s long-life technology, known to deliver the ultra-reliability that businesses demand. This long-life consumable technology helps to reduce required service intervention while maximizing performance in every environment. The FS-C8500DN and TASKalfa 552ci help to improve the document workflow by providing more business “uptime” through an industry-leading 300,000-page preventive maintenance (PM) schedule. This incredible PM cycle creates longer intervals of time between required service visits and helps minimize maintenance costs for end-users and keeps organizational productivity high.
Fiery VUE Paves the Way for Professional Office Printing
FOSTER CITY, Calif., Jan 26, 2010 (BUSINESS WIRE) -- With a goal to reduce the complexity and cost of office printing, today EFI(TM) (Nasdaq: EFII) launched Fiery(R) VUE, an innovative print application that makes publishing of professional-looking finished documents fast and simple for all office workers. The application is ideal for any functional group across an enterprise including sales, marketing, finance, legal, HR and training.
Fiery VUE takes all the complexity out of producing professional documents. Before printing, any office user can interact with the document on-screen in 3D to sculpt and then preview exactly how the finished document will look. This creates better looking documents, reduces waste and lowers overall cost.
"Fiery VUE will save us two to three hours a day in document prep, with amazing finished results," said Angi Hast, project manager at Company Nurse, a Scottsdale, Ariz. provider of nurse triage services for workers compensation claims. "We create a lot of booklets, and before Fiery VUE, it was a trial-and-error process involving printing a draft, making changes, and printing again. Now, we can quickly and easily import documents from various files, format our booklets, use the preview feature to confirm everything, and print once. This all adds up to huge savings in time and paper."
HP Strengthens Security Capabilities to Help Customers Protect Data and Combat Business Threats
HP today introduced a security services portfolio and new solutions that offer increased vulnerability assessment, enhanced data protection and improved compliance controls, enabling customers to reduce infrastructure risks.
The addition of new services and solutions to the HP Secure Advantage portfolio helps customers establish a comprehensive security strategy encompassing key areas of the technology infrastructure – from the data center to desktops and printers – across the enterprise and via the cloud.
EFI’s New VUTEk QS3250r Continues to Advance Popular QS Series
FOSTER CITY, Calif. – January 25, 2010 – EFI™ (Nasdaq: EFII), a world leader in customer-focused digital printing innovation, today introduced a new member of its award-winning VUTEk® QS family of industry-leading superwide format UV printers, the 3.2-meter UV roll-to-roll QS3250r, which utilizes new technology to expand applications, enhance media handling and simplify workflows. The new QS3250r packs dozens of innovations that customers will immediately recognize as keys to making their print businesses more profitable with a wider range of materials and applications.
“Aside from constantly growing, the superwide printing market is also evolving, and the QS3250r is the latest generation of VUTEk printers to address this changing market,” said EFI VUTEk senior vice president/general manager Dick Wissenbach. “Leading the industry in resolution and speed, the QS3250r has expanded the number of capable applications for UV roll-to-roll printing at a very cost-effective price. EFI customers expect to be on the cutting edge of printing technology, and the next-generation advancements we’ve made in the QS3250r give our customers a clear advantage over their competition.”
EFI customer Georgia Printco, LLC in Lakeland, Georgia was among the first to experience the QS3250r in action. “A national print brokerage firm asked us to print 500,000 square feet of banner material in a very short amount of time. EFI delivered and installed our VUTEk QS3250r and had us printing in 48 hours,” says Drew Barry, director of marketing for Georgia Printco. “The printer has been printing around the clock for almost a month, and EFI’s tech support has been responsive and helpful. So far we have produced over 295,000 square feet, and we’re still going strong. The quality and reliability from VUTEk have both been superb.”
Océ Digital Mail Provides Faster Access to Incoming Documents
NEW YORK, N.Y. (January 25, 2010) – Océ Business Services, a leader in document process management and technology, today introduced Océ Digital Mail. The solution combines traditional mail management services with the ability to convert all incoming, scannable mail from physical to digital form in the mail center. Business benefits include reducing the volume of unwanted/non-essential mail, increasing productivity and achieving greater control and insight into the mail process including mail volume, type and recipients.
Beyond Traditional Scanning
The Océ Digital Mail process scans incoming mail and notifies recipients that they have new mail. Employees can then retrieve, view, save, forward, archive or delete the documents, which are in PDF or TIFF format. Océ Digital Mail can be integrated with virtually any electronic depository or workflow system. Additionally, Océ Digital Mail is different from traditional enterprise scanning operations because it converts all incoming physical mail into digital form, connects it with individual recipients and integrates it into a workflow.
Recognizing that organizations have different privacy policies for opening mail, Océ offers different service levels that give companies flexibility in leveraging digital mail. One option includes converting all incoming, scannable mail and entering it into the digital workflow. Another option allows employees to instruct the mail center as to which mail pieces may be scanned and entered into the workflow. A third approach enables employees to receive digital images of mail pieces that they can instruct the mail center to deliver or dispose.
HP LaserJet MFP End-To-End Security
Protect your multifunction products, output, network communications, and management with HP.
Despite the critical roles networked imaging and printing resources play in the processes and workflows of large and small organizations alike, IT professionals frequently ignore security threats to the imaging and printing infrastructure and often leave it entirely unsecured. Imaging and printing environments aren’t currently a primary target for network attacks, but this will likely change as hackers find traditional servers more difficult to exploit and look for other targets.
If IT fails to safeguard these valuable resources beforehand, attacks against unsecured network communications can endanger data confidentiality, which can increase litigation exposure and compromise compliance with government and industry regulations like the Health Insurance Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act of 2002, the Patriot Act, the California Database Protection Act of 2001, the Gramm-Leach-Bliley Act (GLB), the Basel II Accord, the IPv6 Mandate, and SEC rules.1 For example, print and digital-send jobs sent via traditional 802.11x networking can be intercepted, compromising the confidentiality and integrity of the information.
Imaging and printing security threats will undoubtedly increase. For instance, the Computer Security Institute reported in its 2005 CSI/FBI Computer Crime and Security Survey that unauthorized access rose dramatically in the last year and replaced denial of service as the second most significant contributor to computer crime losses. And recent publications by hacker groups have raised the awareness that imaging and printing devices are more than simple appliances and that these devices have capabilities beyond printing and scanning. Unauthorized data access isn’t the only problem, either — denial-of-service strikes against networked MFPs and printers can diminish productivity, and unauthorized device usage can deplete consumables stocks and increase supplies costs.
Why Automation Should be Your Company’s New Year’s Resolution.
Everyone knows how bad the economy was this past year and this downturn caused many companies to put their IT strategies on hold. Others however, saw this as an opportunity to be proactive and begin implementing automation and moving forward with new ways of getting the job done. As we head into the New Year, look at these strategies to think about re-organizing and working smarter.
- Be proactive! While companies need to react quickly to industry trends and changing economic and world
environments, they also need to formulate strategies for the future. Think about creating a team who will think ahead and make sure the company will get where it wants to go in the next few years. - Follow a business strategy roadmap. Don’t just jump blindly expecting the technology to magically work for you. Build a business strategy that will clarify and outline the issues you’re trying to solve. Be sure that your company is starting with a good foundation for their infrastructure that can be further built upon.
- You don’t have to implement everything at once. In fact, it is much more practical automate your business according to a strategic plan—focus on what needs attention first. Look at your industry specific government regulations to see how they expect a company to handle information management.
- Don’t wait to “play it safe” and have other companies experiment with new technology. If you stand back and wait for another company to make the first step and prove automation as a valuable investment, the next generation of technology will already have hit the business world. Your company will remain one step behind other innovating companies and will lose competitive edge.
- Think about your return on investment (ROI). If you’re worried about staffing and hiring issues, realize that once automation is implemented, people used to working manually with documents can be re-deployed to other valuable tasks. While automation still needs staff to run it, the amount of personnel can be greatly reduced. This feeds right into the ROI. Create a flowchart and see how much faster your product can hit the market with new technology. That’s savings.
Océ Arizona 350 XT printer and Océ PlotWave 300 system receive 2009 BERTL's Best award
Jan. 21, 2010 – Trumbull, CT – Océ, an international leader in digital document management, has received two 2009 BERTL's Best® designations. The Océ Arizona® 350 XT UV flatbed printer was named "Best Innovative Technology for Wide Format" and the Océ PlotWave® 300 system was named "Best Eco-Friendly Wide Format Printer" by BERTL. These awards acknowledge the worldwide success of Océ's innovative power in product and technology development.
BERTL™ analysts review current product lines and new product introductions to identify the select group of devices and software that are superior to others. BERTL analysts look not only at how well a product performs in various real-world settings, but also what specific aspects of the device and under what circumstances make analysts stand up and take notice. BERTL's Best award covers the entire digital imaging and document management arena.
Océ Arizona 350 XT UV flatbed printer
The Océ Arizona 350 XT printer features an extra-large flatbed table capable of producing rigid prints as large as 98.4 inches wide by 120 inches long. The extra width enables the printer to be used in a continuous imaging mode for rigid media up to 4-foot by 8-foot. Two rigid boards of this size can be mounted on separate vacuum areas of the flatbed table. While one board is being printed, the other can be changed by the operator. Since the printer never has to stop printing for a media change, users can significantly increase their net print production on boards this size. With the Roll Media Option installed, users can print onto flexible media as well.
The Océ Arizona 350 XT printer uses four-colors of ink and offers a White Ink Option to expand applications options to non-white and clear surfaces. It is part of the popular and award-winning Océ Arizona Series of UV curable, flatbed printers. All models include Océ VariaDot™ imaging technology to deliver near-photographic image quality, and all share the same robust architecture and deliberate design that deliver the Océ values of quality, reliability, productivity and user-friendliness.
Sharp Takes Printing To New Frontiers: Introducing the Sharp MX Series Color and Monochrome Office Laser Printers
Mahwah, NJ, January 21, 2010 -- Sharp Imaging and Information Company of America (SIICA) today introduced the new MX-C400P and MX-B400P color and monochrome laser printers. Augmenting Sharp’s Frontier Series, these new workgroup printers provide dealers and end-users with an easy-to-use printer that provides a low total cost of ownership and a robust feature set. Based on the award-winning engine of its MFP counterparts, the MX-C400P and MX-B400P deliver speed and functionality in a single function product that can meet the output needs of mid-volume business workgroups with integration and networking features that make them extremely versatile.
The new MX Series printers are an extension of the award-winning A4 Frontier Series from Sharp. Engineered using a common architecture, the MX-C400P and MX-B400P employ the same engine, print controller, supplies and maintenance items, paper drawers and finishing items. These printers have been designed for workgroups with a monthly print volume of 5,000 to 8,000 pages and can yield up to four times more pages than traditional stand-alone units that employ mono-unit consumables, which are, ultimately, limited by toner yield.
“Because these new printers utilize the same engine as our Frontier MFPs, end-users who don’t need scanning and copying capabilities will still get the same powerful controller, output quality, throughput, paper handling, connectivity and security features, but at a fraction of the cost,” said Gary Bailer, Associate Director A4 MFPs, Sharp Imaging and Information Company of America. “These products provide our dealers with the ability to provide a full, end-to-end Frontier solution that will greatly reduce an end-user’s cost of ownership. By blending the cost per copy between fully-networked MFPs and printers, offices operate more efficiently and manage their document processing more effectively.”
Canon U.S.A., Honored As One of the Best Channel Vendors By Business Solutions Magazine
Lake Success, N.Y., January 20, 2010 – For the second consecutive year, Canon U.S.A., Inc., a leader in digital imaging and advanced office solutions, has been selected by Business Solutions Magazine (BSM) as one of the best channel vendors for the upcoming year. Working with Penn State University, BSM conducted a Web-based survey of their Value-Added-Reseller (VAR) subscribers to rate and rank their vendor partners in the following categories: Service/Support, Channel Friendly, Channel Program, Product Features, Product Reliability, Product Innovation, and Adequate VAR Margins.
"To be honored by BSM as one of the Best Channel Vendors for the second year in a row is a testament to Canon's commitment and dedication of meeting the diversified needs of our channel partners by providing them with the best in office solutions, services and support," said Jim Rosetta, vice president and general manager, Imaging Systems Group, Canon U.S.A., Inc. "We are very proud to receive this prestigious accolade and we look forward to continuing our tradition in excellence into 2010."
During the nearly month-long survey, more than 12,000 votes were cast, resulting in one of the largest and most detailed surveys of its kind. Scores were calculated by BSM editorial staff and Penn State University, with overall vendor scores determined by adding the cumulative scores of the seven categories and dividing that score by the number of VAR subscribers who rated them. Vendors were broken down into a variety of technology categories for the survey and those who received too few votes were excluded from consideration. VAR subscribers rated its vendor partners in a scale of 0 (worst) to 5 (best) in seven different categories. This year's results show Canon received higher ratings in every category compared to last year.
Kofax Announces Release 2.0 of Kofax Express
IRVINE, Calif., January 20, 2010 – Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, today announced a new release of Kofax Express, an all in one scan to archive software package for image capture applications. Release 2.0 offers new features that enhance the application’s ease of use and expand its functionality, thereby increasing productivity and significantly reducing operating costs.
“Kofax Express 2.0 reflects our ongoing commitment to invest heavily in document driven business process automation applications across all market segments, from basic image capture to advanced enterprise level solutions,” said Jim Nicol, Executive Vice President of Products at Kofax. “Demand for Kofax Express continues to accelerate, especially among small and mid sized organizations. This release strengthens the software, enabling customers to scan and archive documents more quickly and at lower costs.”
“Our business depends on our ability to efficiently and effectively automate our clients’ paper heavy processes, and Kofax Express helps us do that,” said Jennifer Van Hart at Micrographics, Inc., a leading information management service bureau based in Florida. “The software provides a single, turnkey capture solution that is fast, effective, reliable and easy to use and deploy.”
Automatic Image File Importing
Release 2.0 optimizes the FolderScan function, which allows the automatic import of image files (TIFF, PDF, JPG, and BMP) from a folder directly into Kofax Express, better enabling capture from sources such as MFPs, fax servers and saved images. This provides users with a time and cost saving single interface to their back end repository for images from all sources.
The Power Punch of ITEX 2010
Each year ITEX brings in the big guns, unleashing an arsenal of new information and product to help the office channel. The ITEX strike force is again in motion with its tenth show to address the current state of the “office economy.” Each year they find and deliver red hot information to industry providers that’s aimed at ramping up their arsenal of business tools. The annual tradition of arming the evolving Dealer, VAR, ISV, CTO and other providers in the channel has ITEX delivering key information to help organizations widen their knowledge on new innovations for product and supplies, service and IT, on document solutions or emerging programs such as MPS. Bottom line? ITEX assists providers in repositioning their business models to magnify profits.
Professionals in office technology have found that the environment has shifted due to the “new economy” and are looking for answers; to address the changes along with their customers’ demands for cost-efficient and conveniently acquired product and services. Within this transformation, providers see the need to integrate & merge offerings of hardware, software and services to become better, single-source providers to their customers in order capture and retain market share
As providers evolve into “hybrids,” ITEX breaks it down and provides an actionable tool kit.
Reduce Costs, Boost Profits DocuWare’s ROI Calculator Finds Revenue Opportunities
Newburgh NY, January 19, 2010 – With a new online tool from DocuWare, users can calculate how much their own organizations can save by implementing a DocuWare Document Management System (DMS). This appropriately named ROI Calculator also demonstrates on an individual basis how costs are reduced and profits enhanced through space and time savings.
Return on Investment (ROI) is a critical factor when making a significant acquisition. DocuWare recently developed a ROI Calculator to help companies better estimate an investment in a DMS - with just a few mouse clicks. This free online tool provides companies with a custom profile that demonstrates how much savings and profit potential can be unlocked with a DMS. For example, users can calculate exactly how much time, space or copying costs can be saved on a monthly basis.
Another special feature of the tool is that users review specific departments to receive concrete suggestions on how to turn time saved into an increase in revenue. For an Accounting department, savings from improved cash flow or early payment discounts can be calculated. In Purchasing, the ROI Calculator shows how DocuWare lowers costs by helping to negotiate better terms and conditions. In Sales, it calculates how much revenue can be increased by streamlining processes. DocuWare users interested in expanding their DMS into other departments can specifically see where the hidden profits are. The ROI Calculator also makes it simple to calculate how quickly a DMS will be amortized within a certain budget.
Kofax Provides Leading Brazilian Financial & Banking Association ABBC with a Distributed Capture Solution for SICREDI Bank
IRVINE, Calif., January 19, 2010 – Kofax plc (LSE: KFX), the leading provider of document driven business process automation solutions, today announced it will provide Associacao Brasileira de Bancos (ABBC), a leading Brazilian financial and banking association, with a distributed capture solution for SICREDI Bank, Brazil’s largest credit union. The value of the contract to Kofax is approximately $500,000.
ABBC will implement Kofax software to capture and extract data from more than 20 million checks and related multi page financial documents received annually at over 300 SICREDI branch locations and export the resulting data and images into ABBC, SICREDI, and Brazil Central Bank repositories. The system provides a check truncation solution that significantly reduces the time and costly manual labor needed for paper based processing. As a result, SICREDI will reduce operating costs, accelerate business processes and improve data quality, leading to better cash management and customer service as well as improved compliance with banking and regulatory requirements.
Toshiba’s Encompass Document Analysis “Do More With Less”
Challenge
A major corporation must
- Outfit its new 296,000-square-foot campus with the necessary equipment for handling document needs of 500 employees
- Orient and train the employees
- Maintain business operations without interruption in service to clients
Solution
Toshiba America Business Solutions, Inc. (TABS) analyzes the company’s needs using its proprietary Encompass™ software, the industry’s most comprehensive document management and output analysis program.
- The resulting recommendations optimize company’s document output fleet by reducing the number of units (copiers, printers, fax systems and scanners) by 30 percent
- Decreasing the company’s overall output and supply costs
- Increasing the availability of color printing campus-wide
Background
Why the company contacted Toshiba… After experiencing significant growth, a major corporation found it necessary to relocate to a new 296,000-square-foot campus. The move provided the perfect opportunity to evaluate their business systems—the copiers, printers, fax machines, and scanners required to maintain operations. In the company’s own words, they needed to “find the right device configuration with Scan-To-File and Scan-To-Email capability, color print capability, record retention and archiving, and improved efficiency. We want redundancy in the event units go down, but also want to combine units wherever possible. Overall, we want the transition to be a positive experience, not only for our team but for the entire organization.”
Stop your Office from Becoming the Next Bermuda Triangle
When a company wants to go paperless and begins to scan the contents of their filing cabinets into a document management system many are surprised to find many files previously thought to be lost.
When it comes to document storage, filing cabinets are simple things with no brain. We’re provided a drawer and a key and the rest of the work is left up to us. There’s no advice on where to put documents, we’re not told exactly where certain documents can be found, documents aren’t automatically routed to the right people in workflow, and our key certainly can’t be taken away to stop our access to the files.
Filing cabinets have gained the reputation as the office “Bermuda Triangle” of lost documents. Over the years multiple people in the office file, misplace and not return documents to the filing cabinets. As people organize to their own standards and methods, documents are inevitably filed in the wrong places and the next time a file is needed, it can’t be found.
